Great selection of gifts and offers. Speedy delivery. I ordered multiple gift sets which arrived in one box. They weren’t packed well with no padding, so the sets hit off each other and some packaging... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Nice product. However delivery was quite slow compared to other suppliers from whom I ordered at the same time. The difference was a couple of days so maybe the product wasn't in stock when I ordere... Ver mais
A empresa respondeu
I was ordering minoxidil, which isn’t available for collection so delivery was my only option. So I figured I may as well buy something else for the delivery charge, so i bought makeup. I filled out t... Ver mais
A empresa respondeu
Quick delivery with a toughtfull meaning.Postman left my parcel in an empty green bin and pushed bin nearby entrance door so I was grateful I no have to collect it from collecting point!
A empresa respondeu
Detalhes da empresa
- Centro de Saúde e Beleza
- também em
- Drogaria
- Farmácia
- Loja de Produtos de Beleza
- Perfumaria
- Vendedor online de remédios controlados
Escrito pela empresa
Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.
Informações de contato
3,9
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Missing products sent them an email…
Missing products sent them an email never responded
12 de outubro de 2026
Resposta da Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Sent me the wrong product and then…
Sent me the wrong product and then didn’t reply to my email
12 de outubro de 2026
Resposta da Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
My items were easy to order and were…
My items were easy to order and were delivered quicker than I expected. Thank you.
9 de outubro de 2026
Resposta da Boots Ireland
Hi Mary,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Fast quick response and great website…
Fast quick response and great website to shop 😀 👍
9 de outubro de 2026
Resposta da Boots Ireland
Hello Bernie Dhillon,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Easy and quick
12 de outubro de 2026
Resposta da Boots Ireland
Hey Clazien Vermolen, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Excellent quality
Excellent quality. Delivery took a bit longer thyan usual but it was a big order
11 de outubro de 2026
Resposta da Boots Ireland
Hi Mary Donohoe,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
The compact which was ordered arrived…
The compact which was ordered arrived empty.
9 de outubro de 2026
Resposta da Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Resposta da Boots Ireland
Hey San, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Resposta da Boots Ireland
Hey Sergio Mello, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Whatever I’m looking for
Whatever I’m looking for, customer assistants are always extremely helpful. And the reward system is simply wonderful.
12 de outubro de 2026
Resposta da Boots Ireland
Hi Mairin Murphy,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Resposta da Boots Ireland
Hi customer,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Bad packaging
Over €100 order, christmas gift items arrived in a huge box, no filling, few of them got tears and scratches on the boxes. I emailed them, quick sorry and done.
15 de outubro de 2026
Resposta da Boots Ireland
Hello Nikolett Sz,
Thank you for taking the time to leave a review.
We understand why this change is frustrating. New EU customs charges of €3 per item now apply to some low-value parcels entering Ireland from outside the EU. As the total cost can vary depending on the number of items ordered, Boots Ireland has changed its free home delivery threshold while continuing to absorb the majority of the additional costs.
To keep delivery charges clear and predictable, home delivery is free on boots.ie orders of €100 or more and €5 on orders below €100. Click & Collect remains free when you spend €25 or more.
Kind regards,
Boots Customer Care Ireland
Two items never arrived and when I…
Two items never arrived and when I contacted ye I got no reply
11 de outubro de 2026
Resposta da Boots Ireland
Hello Aoife,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
I ordered my vy vibrator for my parents…
I ordered my vy vibrator for my parents and it doesn’t work
4 de outubro de 2026
Resposta da Boots Ireland
Hello Consumer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Once again my points were not added to…
Once again my points were not added to my advantage card ?????
11 de outubro de 2026
Resposta da Boots Ireland
Hello Dympna Murphy,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Great price and great product
Great price and great product. Very fast delivery. Very recommended.
10 de outubro de 2026
Resposta da Boots Ireland
Hello Jaroslaw. Dzielski,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
fast delivery
8 de outubro de 2026
Resposta da Boots Ireland
Hello Anna,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
I bought my daughter a perfume for…
I bought my daughter a perfume for Christmas. It was reasonably priced and arrived within a few days..
8 de outubro de 2026
Resposta da Boots Ireland
Hi theresa roche,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
Good experience
8 de outubro de 2026
Resposta da Boots Ireland
Hi Nina Zazi,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
Item arrived damaged
Item arrived damaged with contents leaked all over the box. I discovered a crack on the item so had to dispose of it. My emails to Boots went ignored for five days before receiving a lazy copy and paste response saying that no resolution could be offered, despite the item being faulty and damaged. The worst customer service team I have ever dealt with, and it has put me off placing orders with them again.
Edit: I have contacted your "contact us" section numerous times and have been ignored.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Boots Ireland
Hello Grace,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
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