Really pleased with the customer service from Jeff at Boulies. He was very quick to respond, professional and genuinely helpful. He listened to my concerns and provided a positive resolution. Thank... Ver mais
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Veja o que dizem as avaliações
Chair arrived with what appears to be the wrong set of screws. Very frustrating that the company provides no phone number for support. If I have to send the chair back it's going to be very difficult... Ver mais
A empresa respondeu
Today I received by chair for the new office, as I'm putting it together I discover a fault. I login to the site where I brought it from and couldn't find support. I saw the chat facility. I sent mess... Ver mais
A empresa respondeu
The chair is great, super comortable, perfect height and looks great in the office. Has a minor issue and Boulies replaced the parts within 2 days of initially raising. Fantastic product, fanta... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Informações de contato
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, Reino Unido
- support@boulies.com
- boulies.co.uk
Violação das diretrizes
The chair is of great quality but it…
The chair is of great quality but it took a week to arrive, which was a bit long for me. Hope they can improve their logistics.
very friendly and helpful service
Customer service was very friendly and helpful. I bought the Master chair 2 years ago, and when the leather seat cushion cracked, they quickly arranged a replacement.
Good Purchase
The chair arrived on time and without any issues. My husband assembled it very quickly. He said the chair is very comfortable.
A new chair needed
I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.
A year after delivery
A year after delivery, we had a slight problem with the wheels. Customer service sent new wheels. Great service!
I bought a new chair for my husband as…
I bought a new chair for my husband as an anniversary gift. It arrived on time, and my husband was very happy with it. The chair provides good back support and has been used for a month now.
The box was broken
The box was broken, which was disappointing, but customer service helped me apply for compensation, and the chair is very comfortable.
Boulies Master Max
Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.
It is a gift
It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.
After I installed the chair I realized…
After I installed the chair I realized it was too big, I contacted them and they quickly provided me with a replacement at no shipping fee.
Broken armrest but..
I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.
The chair is comfortable and my back…
The chair is comfortable and my back aches a lot less. It's worth the money.
Lost interest waiting for delivery
Order process was great and I was looking forward to having a decent chair.
A week later, no delivery and speaking with Yodel the item hasnt been shipped to them yet.
I gave them a day to deliver or refund and in all fairness the refund was pretty quick.
In this day and age a week and hasn't left the depot is not a service I would expect.
Shame as reviews for the chair look decent but if you can't get a delivery what's the point

Resposta da Boulies
The chair arrived and it was exactly…
The chair arrived and it was exactly the chair I wanted, but I thought it would be more comfortable with higher armrests. To resolve the issue, they provided me armpad. Brilliant service!
Used it for over 2 years and the chair…
Used it for over 2 years and the chair slowly came down and unable to maintain height. I contacted support and got discount & replacement instructions. Happy with service, would use again if needed.
I uploaded a video to the support team…
I uploaded a video to the support team since I noticed that the right armrest was shaking more than the left while I was sitting and playing games. They confirmed the issue promptly. I appreciate quick and helpful service.
Really helpful
The chairs arrived late. However, it was delivered undamaged and assembled easily. Thanks for the help from the support team.
Very good quality
It's been two years since I've had the chair, and it's still very comfortable, but the armrests are showing some wear. The customer is friendly and they sent me new armpad.
Lovely chair
Lovely chair, perfect fits my room and delivered by well packaged. Very pleased and about to order other chair as the gift to my room.
First class service...
Boulies is really impressive. Everything from the chair's quality to the customer service prompt response. Overall excellent service.
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