Bourne Ear Care Avaliações 

84
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Kaylan Thanks again for your home visit and removing the wax build up so easily and efficiently I recommend very highly , if you thin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. I visited my GP last week and discovered I had a lot of hard, compacted wax in both ears. I was advised to use olive oil drops a few times a day for a couple of weeks. A week in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A friendly and professional approach each time we visit - even though I had put the wrong date in my diary ! Kayla was most accommodating and was able to attend to our treatment whilst we were there.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited Julia today at the Bourne clinic to remove the earwax from my husband's ears, She is absolutely amazing very reassuring gentle and explains throughout your appointment what she will be doin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Saúde

Escrito pela empresa

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

84 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(84)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Julia came to sort out usual wax problems in my ears, as it turned out it was only one ear, but she was friendly and professional. The whole microsuction procedure was explained and she was thorough in terms of making sure I understood what was involved.
Julia also put my wife at ease regarding her very sensitive ears. Charges were very reasonable, and I’ve booked Kayla to do the next check in December!

10 de junho de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you very much Rob, for taking time to leave us a review. Receiving feedback is really important for us to offer the best customer service possible.

Avaliado com 5 de um total de 5 estrelas

Excellent service pain free and very…

Excellent service pain free and very nice ladies.
Not the most reverting subject but after seeing what was removed I could not believe it.
Now I will have to answer the wife when she asks me something 😂
Once again a big thank you

12 de junho de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thanks so much for leaving us a review. Receiving feedback is really important to us.
I’m so pleased you’re hearing better…i’m sure your wife is too 😉

Avaliado com 5 de um total de 5 estrelas

Excellent job by Kayla

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying.
Mum was quite nervous about what to expect, but Kayla explained what she was doing and quickly put her at her ease.
The whole process didn't take very long at all, but was both interesting to watch and very worthwhile in terms of wax removal!
We would happily recommend Bourne Ear Care to anyone.

6 de junho de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for your very kind feedback.
It is really important for us to receive reviews so that we can ensure we are giving the very best customer service.
With kindest regards Julia & Kayla

Avaliado com 5 de um total de 5 estrelas

Julie is a highly qualified audiologist…

Julie is a highly qualified audiologist with decades of experience and this shines through hugely. I first engaged with Julia when looking for someone to take care of my Dad's ears whilst living in a care home. He is unable to travel and I needed someone who could visit him. Julia was amazing from the outset in doing a full review not only of his ears but the condition of his hearing aids also. Julia visits my Dad every 4 weeks to check the health of his ears and do conduct the maintenance of his aids. Without his aids Dad is unable to hear anything and this service, so professional, so knowledgeable, so kind, considerate, so gentle, yet effective in all she does. She is just a wonderful lady, I know my Dad is in the best of hands with Julia and her daughter, both wonderful!

3 de junho de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for leaving us such a glowing review.
We aim to give the highest standard in customer service so gaining feedback ensures we can do this.
Thank you. Kind regards Julia and Kayla

Avaliado com 5 de um total de 5 estrelas

wax removal…

I had been having problems for some time and suspected wax - I made an emergency appointment and had immediate success. Julia and her partner were extremely professional and helpful and I had a very successful result They were wonderful!

26 de maio de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave us a review. Feedback is extremely important to us. I’m so pleased you had immediate relief

Avaliado com 5 de um total de 5 estrelas

Really good home service

Really good home service. Very professional and straightforward. Even checked and adjusted my hearing aids. Highly recommend

21 de maio de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Hi Terry
Thank you so much for taking the time to leave us a review.
As a small business it is extremely important to receive feedback to continue to give an exemplary service!
Kind regards Julia & Kaya

Avaliado com 5 de um total de 5 estrelas

Faultless service

Faultless service. Julia was friendly and totally professional. Every step of the process was explained. Her knowledge was way beyond what I expected.

15 de maio de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much, Michael, for taking the time to leave us a review.
It is very important to receive feedback as it enables us to give the best service possible.

Avaliado com 5 de um total de 5 estrelas

Ear microsuction

Julia and Kayla arrived on time. They had a very professional but friendly manner and explained the process very clearly. The procedure was carried out in a few minutes and all was very satisfactory. I would definitely recommend them.

30 de abril de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you, Michael for leaving us a review after your treatment today.
Feedback is so important to enable us to continue to provide the best possible care to our clients.

Avaliado com 5 de um total de 5 estrelas

Julia

Julia was very knowledgeable and explained the procedure to me carefully. She also provided me with excellent after care information. I would highly recommend her services.

14 de abril de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave a review.
Receiving feedback is extremely important for me to continue to give the best service possible.

Avaliado com 5 de um total de 5 estrelas

Very professional, helpful and friendly

Julia was very professional, helpful and friendly. She was obviously very knowledgable and experienced. She led me through the procedure, explaining things as we went.

Bonus, she came to my house.

1 de abril de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much, Nigel, for taking the time to leave a review.
It is very important for me to receive feedback so I can give the best possible service.

Avaliado com 5 de um total de 5 estrelas

A 100% professional home service

My experience was great due to a very professional home service delivered on time and at a very competitive price. My left ear was causing concern with a gradual loss of hearing despite wearing hearing aids. Following treatment my hearing improved with a must crisper overall sound
WELL DONE

13 de janeiro de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you for taking the time to leave me a review, Ivan. Receiving feedback is vital for me to be able to give the best customer service that I can.
It is great to know that you are hearing better now after the procedure.
Kind regards Julia

Avaliado com 5 de um total de 5 estrelas

A very experienced professional

A very experienced professional. As an ex audiologist she was extremely knowledgeable about everything ear wise. Offered some excellent insights into my condition and cleared my ears no problem! Have now booked a regular 6 monthly check up with her.

10 de janeiro de 2025
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you, Diane, for taking the time to leave a review. It is really important for me to receive feedback to enable me to give the best possible customer service.
I look forward to seeing you for your next appointment
Kind regards Julia

Avaliado com 5 de um total de 5 estrelas

Great service, friendly and effective.

The ability to be treated at home is fantastically useful when working fulltime. Julia and her colleague were friendly and knowledgeable; they explained the elements of the process prior to it and then talked me through follow up and ongoing care actions.
My treatment was the perfect blend of efficiency and friendliness with a positive outcome. Many thanks team, I would certainly recommend Bourne Ear Care to all of my friends and family.

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is really important for us as a small business to receive feedback to ensure we continue to give the best customer care.
Thanks again. Julia and Kayla.

Avaliado com 5 de um total de 5 estrelas

Knowledgable and friendly - gives confidence

I found Julia Brown's knowledge and attitude to care excellent. She is a very positive, helpful person and explains everything with care. I had both ears treated without discomfort and will definitely follow her advice and would be happy to see her again.

2 de dezembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave a review.
It’s very important for me as a small, independent, business to receive feedback to enable me to give the best possible customer service.

Avaliado com 5 de um total de 5 estrelas

Wax build up

After suffering with particularly my right ears on & off over the years I was recommended Julie as being able to potentially identiify & rectify my problem.
I made an appointment & after carrying out the pre visit requirments(use earol or similar)for the week leading up to the appointment Julie arrived & was so lovely & friendly very knowledgeable & explained in detail every step of the procedure.
She showed me photos of my ear canals & visible wax that she proceeded to extract,the procedure was quick & painless .
I cannot believe how much wax came out of my right ear it can only be described as looking like a dead insect 🤣 Julie said it had clearly been in there for a very long time.my left ear wasn't so bad but still she managed to extract excess build up.
All in all I would highly recommend Julie to any one who has any ear problems at all.

21 de novembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much, Anne, for taking the time to leave me a review.
As a small business it’s really important to gain feedback to enable me to continue giving the best service that I can.
It was really nice to meet you today.
Many thanks Julia.

Avaliado com 5 de um total de 5 estrelas

Julia and I tackled my ears today …

Julia and I tackled my ears today. And I thoroughly enjoyed it :) all questions answered, didn’t take long, friendly and incredibly passionate about what she does

Booked in for next session already - thanks Julia! :)

23 de outubro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave me a review. Feedback is so valuable to help me give the best service possible to my clients!
It was great to meet you and help you to hear better again. See you next year!
Kind regards Julia

Avaliado com 5 de um total de 5 estrelas

Fantastic!

I have seen Julia a few times and she is a very professional lady, explains everything step-by-step, showing before and after pictures. I would highly recommend her service

25 de setembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave me your valuable feedback. It is really important for me as a small business to receive reviews. It was a pleasure to be able to help you.
Kind regards Julia

Avaliado com 5 de um total de 5 estrelas

Caring, Professional specialist earcare.

I was advised to contact Julia by my audiologist as he was unhappy about one of my ears following a lengthy infection. I cannot speak highly enough about the professional and caring way she patiently probed into my recent hearing problems, and once satisfied that she had a full picture examined me and found another problem which no-one else had told me about. After her visit I felt completely at ease with what she had done and also recommended for my on-going ear care. I will happily recommend her to others who need specialist ear care, especially as I feel that the charges are very reasonable for such a caring and professional service.

20 de setembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you very much, David, for your review . It is really important for me, as a small business, to receive feedback.
It was a pleasure to meet you.

Avaliado com 5 de um total de 5 estrelas

A very professional, caring and understanding service

I have used this service to clear the wax from my elderly Mum's ears several times now and I have been extremely impressed. Julia explained the process very well to Mum and I, showed great care and understanding and successfully removed a large amount of wax.

19 de setembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thank you so much for taking the time to leave me this review, Sue. It means a lot.
It was a pleasure to look after your mum and to see you both again.
Kind regards Julia

Avaliado com 5 de um total de 5 estrelas

As usual excellent service

As usual excellent service. Julia is very knowledgeable and friendly. Will continue to pass details around to everyone I know.

20 de setembro de 2024
Avaliação não solicitada
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Resposta da Bourne Ear Care

Thanks so much for leaving me a review, Martin. It’s really important as a small business to receive feedback.
It was a pleasure to see you. Thank you very much for your continued support.
Kind regards Julia

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