Bowen Pies Avaliações 

307
•
O TrustScore é 4.5 de um total de 5

4,6

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Avaliado com 5 de um total de 5 estrelas

Very tasty and good quality pies highly recommend I don’t usually like pies as the meat can be fatty in other makes but Bowen pies there was no fat or grizzle in the steak pie or the meat and potato,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good product, and the order was delivered promptly and was very well packaged. We did think the prices were a little on the high side, but for a decent product you have to be prepared to pay.

Avaliado com 5 de um total de 5 estrelas

These pies are genuinely excellent - and that's from a fussy Yorkshireman living "down south" and missing the taste of home. I bought my Dad 2x Meat and Potato, 2x Cheese and Onion and 2x Steak Puddi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Im a 70 year old Lancastrian exiled in Scotland for the last 8 years been all over Scotland looking for a good old fashioned Meat & Potato pie sadly I failed...so in desperation I thought id ve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de tortas

Escrito pela empresa

At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

307 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(307)

79 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Pork Pies Quality Issue

Normally I buy every weekend pork and whist pies from Bowens, put a few weeks ago after buying 4 pork pies I noticed when I got home that the pastry was like rubber and when I took a bite of the pie there was a strange smell. All four pork pies were the same and had to be thrown out. However the whist pies were excellent as normal.

19 de julho de 2025
Avaliação não solicitada
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Resposta da Bowen Pies

Thank you for taking the time to leave your feedback, Graeme. I'm very sorry to hear that the pork pies did not hit the mark this time. This sounds very out of the ordinary for our pork pies, so if you could please give me an email - support@bowenpies.co.uk - with more information (such as which shop you purchased them from and what date). That way, we can investigate this further to ensure that the quality is of a high standard as usual, going forward.

So great to hear that you enjoyed the whist pies as usual.

Lana,
Bowen Pies

Avaliado com 4 de um total de 5 estrelas

They remind me of homemade pies my Mum…

They remind me of homemade pies my Mum use to make when I just a kid. They taste home made and not mass produced

31 de julho de 2025
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Resposta da Bowen Pies

It's so good to know that our pies brought a taste of nostalgia for you, Andrew. Thank you for your great review!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

£20 for six excellent full size pies

£20 for six excellent full size pies. Brilliant packaging and delivery. No need to freeze. They were gone in three days.

31 de julho de 2025
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Resposta da Bowen Pies

It's great to hear that you thoroughly enjoyed our Pie Taster Box from our welcome offer. Thanks for the five star review, John. I hope we can bake for you again soon.

Lana,
Bowen Pies

Avaliado com 4 de um total de 5 estrelas

I have been on a quest for quite a…

I have been on a quest for quite a while now to find a pie company that can produce a pie I enjoy! I ordered a selection from Bowen pies to try. I did find the individual pork pie a little bland but I should have ordered a family size one to try. However, the cheese and onion slice was sublime. The meat and potato pie was delicious even though I’ve never tried them before and tonight we had the chunky steak pie and again we were very impressed. I for once will be ordering a second batch and will be inviting my family to try them as well. We are looking forward to our next batch delivery.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Bowen Pies

Thanks so much for giving our pies a go, Colin. We’re thrilled you enjoyed the cheese and onion slice, potato & meat and chunky steak pies. We can’t wait to send your next batch and hope your family love them too!

Lana,
Bowen Pies

Avaliado com 3 de um total de 5 estrelas

Had much better pies at better prices

Had much better pies at better prices. I was not impressed at all. Pork pie was tasteless.

29 de julho de 2025
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Resposta da Bowen Pies

Thanks for giving us a try Paul, even if we didn’t quite hit the mark for you this time. We know pie preferences can be a very personal thing, and while we’re sorry ours didn’t quite do it for you, we appreciate the honest feedback.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Excellent pies AGAIN Delivered on time…

Excellent pies AGAIN Delivered on time Superb customer service

29 de julho de 2025
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Resposta da Bowen Pies

Thank you for your great review, Ronald! We’re chuffed you enjoyed the pies again and that everything arrived on time. We can’t wait to bake for you soon.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Meat and potato go get it

Great pies meat and potato amazing

24 de julho de 2025
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Resposta da Bowen Pies

Appreciate the top review on our Potato & Meat Pies, Steve, thank you! Hope to bake for you again soon.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Great pies

Great pies, especially the cherry

24 de julho de 2025
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Resposta da Bowen Pies

We love that you love our pies, Jue! The cherry is definitely a customer favourite, so pleased it hit the spot for you. Appreciate the five stars, thank you!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

The pie are bloody great

The pies are bloody great

24 de julho de 2025
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Resposta da Bowen Pies

A solid statement if I ever saw one! Thanks for the great review, Mick. We look forward to your next order.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery. Always just what I'd asked for. Well baked and great flavour. The pork pies are brilliant.

17 de julho de 2025
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Resposta da Bowen Pies

Love that your pies were brilliant and your delivery was prompt. Thank you for the great review! Hope we can bake for you again soon.

Lana,
Bowen Pies

Avaliado com 4 de um total de 5 estrelas

First time buyer

Unfortunately was admitted ro hospital when delivery was made. They were taken in by my neighbour and frozen. Have only tried meat and potatoe which was of decent quality

16 de julho de 2025
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Resposta da Bowen Pies

Thanks for your great feedback Philip, so pleased to hear that you enjoyed your Potato & Meat pie. Hope you enjoy the rest when you get round to them.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Best pies ever

Best pies ever. Won't get better anywhere else.

15 de julho de 2025
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Resposta da Bowen Pies

Wow, what a compliment - thank you Kenneth! So pleased that you enjoyed your pies.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

The customer service is excellent,

The customer service is excellent,
Unfortunately DPD (delivery) are not !
Parcel arrived and the pies were warm they had defrosted and started to heat inside the foil packaging.
I received an immediate refund from Bowen pies .
I've had many problems with DPD they don't take care with parcels .

9 de julho de 2025
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Resposta da Bowen Pies

Thank you for the review, we're really glad to hear our customer service hit the mark, even if the delivery didn’t go quite to plan this time.

We completely understand how frustrating it is when parcels aren’t handled with the care they deserve, especially when pies are involved! We always want your order to arrive in perfect pie condition, so we’re really sorry that wasn’t the case on this occasion.

We’re grateful you gave us the chance to put things right, and we hope we can get some fresh pies your way next time.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Pies pies,pies.

Pies pies,pies.

The pies arrived on time and with no damage.
They tasted just like I remember them on Friday lunch times.

8 de julho de 2025
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Resposta da Bowen Pies

Thanks for the smashing review David. We love that they tasted nostalgic for you and that they arrived in top condition. Hopefully we can bake for you again soon!

Lana,
Bowen Pies

Avaliado com 1 de um total de 5 estrelas

Sadly the whole parcel was spoilt.

Sadly the whole parcel was spoilt.
Not bowens fault but DPD took to long to deliver in the heat .
The contents were warm and not safe to eat or refreeze .

11 de julho de 2025
Avaliação não solicitada
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Resposta da Bowen Pies

Thanks for your feedback, Kim, I really appreciate you taking the time to share your experience.

As we chatted about over the phone on the day of delivery, your pies arrived on the delivery date you selected at checkout. They were packed, as always, in our temperature controlled boxes designed and tested to keep everything safely chilled for up to 48 hours in transit (even in warmer weather). They arrived in 27 hours from leaving our bakery fridges.

I understand that you were expecting the pies to arrive frozen, but just to clarify, our pies are always sent fresh and chilled, not frozen. They’re baked to order, packed with care and the insulation and cool packs in each box are there to keep them safe, not icy.

That said, we always want our customers to feel 100% confident in what they receive from us, which is why we were more than happy to offer you either a free resend or a full refund. Thank you again for your order and your feedback. I hope we get the chance to bake for you again.

Lana,
Bowen Pies

Avaliado com 4 de um total de 5 estrelas

A bit disappointing after reading the reviews on their site.

Potato and meat pie was really good, the steak puddings were fine but the steak pies were so salty we couldn't finish them, I don't believe anyone would make a pie with so much salt in it so I can only assume there was a mistake made. One thing I have an issue with is that on their website they ask for reviews, I gave the potato and meat pie 5 stars and the review went up instantly but when I gave the steak pie 2 stars the review wasn't put up at all so it looks like they only post 4 and 5 star reviews.

Edit:- Thanks for the reply and explanation, it's quite apparent there was a bit of a mistake as another review mentions the saltiness, it is also clear that you value your customers so I have added another star. The refund wasn't necessary so I have donated it to Derian House.

1 de julho de 2025
logotipo da Bowen Pies

Resposta da Bowen Pies

Thanks for taking the time to share your honest feedback, Robert, we really do appreciate it.

We’re so sorry to hear that the Chunky Steak Pies weren’t up to standard for you. We’ve looked into this with our bakery team, as we agree it sounds like something went wrong during production, and we’re taking it seriously.

Just to reassure you, we have now issued a full refund for the Chunky steak pies. While we wish you’d contacted us directly so we could resolve things sooner, we completely understand your disappointment, and we’re grateful you’ve brought this to our attention.

Regarding your website review- we don’t filter feedback unfairly. Our system automatically publishes 4 and 5 star verified reviews, but anything lower is manually moderated (just to make sure it’s genuine), and unfortunately we’re not notified when they’re submitted, which caused a delay in it appearing. We've since published your review, because transparency matters to us.

We’re really pleased to hear you enjoyed the Potato & Meat Pie, and we hope you’ll give us another try sometime, we’d love the chance to get it right.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Great taste

Great taste

30 de junho de 2025
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Resposta da Bowen Pies

So pleased you enjoyed the taste of our pies. Thanks for your 5 star review!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Always great tasting fillings and…

Always great tasting fillings and crusts :-)

26 de junho de 2025
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Resposta da Bowen Pies

Cheers for the top review, Colin! It's great hearing that you enjoyed the pies as always. Looking forward to baking for you again soon.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Well packaged and arrived on time

Well packaged and arrived on time, great pies too!!

26 de junho de 2025
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Resposta da Bowen Pies

Thank you for the 5 stars, Les. Well packaged, great pies are what we're all about! It's so good to hear that you enjoyed them.

Lana,
Bowen Pies

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