Very tasty and good quality pies highly recommend I don’t usually like pies as the meat can be fatty in other makes but Bowen pies there was no fat or grizzle in the steak pie or the meat and potato,... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Good product, and the order was delivered promptly and was very well packaged. We did think the prices were a little on the high side, but for a decent product you have to be prepared to pay.
These pies are genuinely excellent - and that's from a fussy Yorkshireman living "down south" and missing the taste of home. I bought my Dad 2x Meat and Potato, 2x Cheese and Onion and 2x Steak Puddi... Ver mais
A empresa respondeu
Im a 70 year old Lancastrian exiled in Scotland for the last 8 years been all over Scotland looking for a good old fashioned Meat & Potato pie sadly I failed...so in desperation I thought id ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Informações de contato
Unit 5/6, Botany Brow, PR6 0JN, Chorley, Reino Unido
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4,6
Excelente
307 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Bowen Pies
It's great to hear that our pies, packaging and delivery are consistently excellent for you! Thanks for the great review, Roger.
Lana,
Bowen Pies
Resposta da Bowen Pies
So pleased to hear that you found our customer service excellent and that your pies were very much enjoyed! Appreciate the five stars, thank you!
Lana,
Bowen Pies
Ordered pies that weren’t delivered due…
Ordered pies that weren’t delivered due to DHL but Paul sorted a re order and delivered on day requested.Top customer service and of course the pies are delicious
4 de junho de 2025
Avaliação não solicitada
Resposta da Bowen Pies
Thank you for your updated review Ian. We're so pleased that we could make things right for you! It's great to hear that you're enjoying your pies. We look forward to your next order.
Lana,
Bowen Pies
Bowens pies..Market st
Bowens pies..Market st, are delicious and served by lovely efficient staff.
19 de junho de 2025
Avaliação não solicitada
Resposta da Bowen Pies
Thank you for the great review Laura. So good to hear that you enjoy your pies from our Market Street pie shop and that our staff gave you a great experience. Hope to see you back there again soon!
Lana,
Bowen Pies
Love Bowens pies but they let me down…
Love Bowens pies but they let me down with the last order of cheese and potato pies!! They would have been delicious if the poato had been cooked more!
5 de junho de 2025
Resposta da Bowen Pies
Thanks so much for your kind words about our pies Kathleen. Really sorry to hear the Cheese & Potato ones weren’t quite right for you this time round. They were on sale as part of a limited run using a new season of spuds which are naturally a bit firmer than what we usually use in our Cheese & Onion pies. I'm sorry to hear that they weren't to your taste. We really do appreciate your feedback and we’d love to make it up to you next time!
Lana,
Bowen Pies
Great service and updates from Bowens
Great service and updates from Bowens. Not so good from DHL .
The Pies are 1st Class.
The Steak Puddings were brilliant Impossible to source in Scotland these were top class.
Recommended
1st
5 de junho de 2025
Resposta da Bowen Pies
Thanks so much Derek! It’s brilliant to hear you enjoyed the steak puddings and we’re chuffed we could deliver the goods. We’ll keep working with our couriers to make sure service improves across the board. Really appreciate the recommendation and hope to send more pies your way soon!
Lana,
Bowen Pies
Nice pies well pleaed
5 de junho de 2025
Resposta da Bowen Pies
Cheers Robert! We're so glad you’re pleased and really appreciate you taking the time to say so. Hope to bake for you again soon.
Lana,
Bowen Pies
Delicious pies
Delicious pies - I tried everywhere to get a traditional Butter pie and it certainly lived up to my expectations. The meat pie was so tasty. I only have two pies (out of 6) left to eat. I will certainly be ordering more.
4 de junho de 2025
Resposta da Bowen Pies
Ah we love this, thank you Mrs Gilmour! There's nothing quite like a proper Butter Pie. We’re so pleased we lived up to your expectations, it means a lot. Sounds like you’ve nearly polished off the box too… we’ll be here when you’re ready to order more!
Lana,
Bowen Pies
Pies like they used to be
Pies like they used to be . They were delicious and I would recommend them to everyone .
2 de junho de 2025
Resposta da Bowen Pies
Appreciate the great review Daphne, thank you. It's so good to hear that our pies are a taste of nostalgia for you! Proper traditional pies are what we're all about. Hope to bake for you again soon.
Lana,
Bowen Pies
The pies were very tasty and the pastry…
The pies were very tasty and the pastry not too thick.
Downside to this was THE delivery by DPD
There was a 24 hour delay on delivery. The ice pack had melted luckily the pies. Were fine
28 de maio de 2025
Resposta da Bowen Pies
Thanks so much for your review Carol. I’m really pleased to hear you enjoyed the pies and that the pastry hit the spot!
I’m really sorry about the delay with DPD. Unfortunately, unexpected courier delays can occasionally happen (though not very often) and are unfortunately out of our hands. That said, we completely understand how frustrating it is when things don’t arrive on time.
Just to reassure you, our pies are packed in temperature controlled packaging that keeps them safe and fresh in transit for up to 48 hours. It’s normal for the ice pack to melt during its journey - its the insulation inside the box that works together with the cool pack to keep everything at a safe internal temperature.
Thank you again for your order and kind words. We’d love to bake for you again soon!
Lana,
Bowen Pies
CHEESE AND ONION PIES AWFUL HARD POTATO…
CHEESE AND ONION PIES AWFUL HARD POTATO VERY MILD CHEESE FILLING HAD TO THROW THEM AWAY CONTACTED BOWENS NEVER EVEN ANSWERED
28 de maio de 2025
Resposta da Bowen Pies
Thank you for taking the time to leave a review, Kevin. I’m really sorry to hear that you were disappointed with your recent pies. That is never the experience we want for our customers.
Just to clarify, we did respond to both of your emails promptly. In our second message, we also mentioned that sometimes replies can land in spam or junk folders, which might explain why you didn’t see them.
As outlined in our first reply, the pies you ordered were our limited run of Lancashire Cheese & Potato Pies rather than our regular Cheese & Onion. These contained a new season of potatoes that were a little firmer in texture and we’re really sorry if they weren’t to your taste.
We always take customer feedback seriously and genuinely appreciate you getting in touch to share yours. If there’s anything else we can help with, please don’t hesitate to reach out.
Lana,
Bowen Pies
👍👍👍👍👍👍👍👍👍👍👍👍👍
8 de maio de 2025
Resposta da Bowen Pies
Cheers for the thumbs up, Paul! Chuffed that you enjoyed your pie delivery. Hope we can bake for you again soon.
Lana,
Bowen Pies
The pies are delicious
The pies are delicious, but the cellophane wrapping around some of them was split when they arrived. I don't think that this affects the longevity of the pies as I froze them immediately on receipt.
1 de maio de 2025
Resposta da Bowen Pies
So glad that you enjoyed your pies, Ian! Sorry to hear that some of the wrapping around some of the pies had split. This is not a usual occurrence, so please accept my apologies on this occasion. We really do appreciate your honest feedback, Ian, thank you.
Lana,
Bowen Pies
Hassle free delivery and the most…
Hassle free delivery and the most delicious pies, as always 😊
29 de abril de 2025
Resposta da Bowen Pies
It's fantastic to hear that you found our pies delicious (as always!) and the delivery was spot on, Deb! Can't wait to bake for you again soon.
Lana,
Bowen Pies
Absolutely fantastic and great quality
Absolutely fantastic and great quality. Regards Brian Higham
29 de abril de 2025
Resposta da Bowen Pies
Great quality pies are what we aim for, so we're pleased to hear that they hit the mark. Appreciate the great review, Brian, thank you.
Lana,
Bowen Pies
Absolutely delicious!
Very easy to order; very fast delivery of the most delicious tasting pies!!!! I took them back to my home in Spain to enjoy over here; beautiful!! 🤩
28 de abril de 2025
Resposta da Bowen Pies
Wow, all the way to Spain?! That’s a first! So glad the order went smoothly and even happier to hear you’re enjoying the pies over there. Really appreciate you taking the time to leave a review, it means a lot.
Lana,
Bowen Pies
First time order.
I've had pie deliveries from different companies before, bit I have to say the pies I got this time were delicious. Just the right amount of filling and the pastry is nice and flaky. All in all very pleased with this delivery and will definitely be back for more
24 de abril de 2025
Resposta da Bowen Pies
What a great review, thank you! Very much appreciated, Mr Corbett. So pleased to hear that our pies had the right amount of filling for you and that the pastry was nice and flaky. We look forward to having you back for more pies.
Lana,
Bowen Pies
Best I've tasted for decades …
Top class Lancashire savoury baked products. Rich pastry and with actual filling inside rather than the 2/3 gravy you often find nowadays. A nostalgic reminder of home.
3 de abril de 2025
Resposta da Bowen Pies
Wow, what a compliment Michael, thank you! We're over the moon that you thoroughly enjoyed your pies and that they were a nostalgic reminder of home for you. We hope to bake for you again in the near future.
Lana,
Bowen Pies
Fabulous pies
Fabulous pies. Great pastry and lots of delicious filling. Best pies around.
2 de abril de 2025
Resposta da Bowen Pies
Thank you for your lovely review, Victoria. Great pastry and plenty of delicious filling is what we're all about at Bowens. Very much appreciated!
Lana,
Bowen Pies
Delicious pies thankyou
1 de abril de 2025
Resposta da Bowen Pies
Thank you for the kind words, we're so pleased that you found our pies delicious. Hopefully we can bake for you again soon.
Lana,
Bowen Pies
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.