Bradfords Avaliações 14.344

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Avaliado com 5 de um total de 5 estrelas

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered online and delivery was…

I ordered online and delivery was sorted via email. Ideal when working full time and making calls is difficult.

6 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Pauline

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Helpful and knowledgeable staff.

29 de novembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi James

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Reliable as clockwork.

Reliable as clockwork.

6 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Nigel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

A member of staff helped load my…

A member of staff helped load my purchase into my vehicle.

4 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Fantastic help and support - great service !

Fantastic help and support before making the order and prompt delivery !

3 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Nathalie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Online purchase of bulk topsoil

Online purchase, delivered locally within 2 days. Gave a delivery slot and job done on time.

4 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Alison

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

From ordering to delivery Bradfords were brilliant…

From ordering to delivery Bradfords were brilliant. They contacted me the day after ordering to arrange a delivery slot convenient to me & when the delivery arrived they called me so I could instruct where I wanted everything to go. Would highly recommend.

4 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Katie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas
logotipo da Bradfords

Resposta da Bradfords

Hi Stewart

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Shed was meant to be delivered…

Shed was meant to be delivered yesterday. Two times on website for delivery - neither time delivered. When phoned, the man at the office said no one was available and he couldn't help. Expecting delivery today but outwith times on website already. No contact from Bradfords or driver

9 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Good Afternoon Nikki

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further and contact you directly once I have more information.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Very good transaction.

Very quick delivery, helpful driver, couldn’t be faulted. 😏

3 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

The goods were delivered in less two…

The goods were delivered in less two days from ordering so excellent service.

3 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Jim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Ordered on line

Ordered on line , which was easy. Got a phone call the next day from my local store, Glastonbury. Telling me my delivery would be arriving the next day. When my delivery came, the driver was very helpful and the quality of the ply was very good , definitely be using them again

3 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

I found the members of staff very…

I found the members of staff very helpful in person and online.

2 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

It was way to make an online order. The store contacted me to thank me for my order and to discuss delivery dates. Finally, there delivery driver was freindly and helpful. Many thanks!

2 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Philip

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service from Bradfords

Great service from Bradfords. Door arrived on time. Rob the driver gave me a lift inside with it. He was helpful and polite.

1 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Quick and timely delivery

Quick and timely delivery of the product

2 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Ian

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Quick delivery again

Quick delivery again. Great price.

1 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Hi Tim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 3 de um total de 5 estrelas

Didn't have the total stock i needed…

Didn't have the total stock i needed for the job. Only two packs instead of three, believe order was from sub contractor

1 de dezembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Good Morning Steven,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Delivery is stated as being within two…

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leaving us unable to complete the job. As 2 in the afternoon was the earliest they could estimate I cancelled the rest of the delivery. Very frustrated and disappointed.

29 de novembro de 2025
logotipo da Bradfords

Resposta da Bradfords

Good Morning Richard

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

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