Good customer service, friendly and helpful. There was an issue with the availability of equipment which was not the fault of the local staff. They did their best to rearrange our booking as smoothly... Ver mais
A empresa respondeu
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Good customer service, friendly and helpful. There was an issue with the availability of equipment which was not the fault of the local staff. They did their best to rearrange our booking as smoothly... Ver mais
A empresa respondeu
Expert advice from staff. I rented a floor sander and edge sander. The sales assistant who served me was a a former French floor polisher by trade and imparted a whole load of advice on how to get the... Ver mais
A empresa respondeu
Popped in to Cardiff the other day to enquire about some gardening equipment. I was politely greeted by Tom who answered all my questions professionally and advised me on what tools would do the job!... Ver mais
A empresa respondeu
I hired a micr digger oni line. I'd never operatwewd one before. My initail thought was that a) it would be difficult to hire b) it would cost a lot to hire and c) I wouldn't be able to operate it. Ho... Ver mais
A empresa respondeu
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
15 Norwich Road, CF23 9AB, Cardiff, Reino Unido
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
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Worst in customer service and service delivery. Bad experience

Resposta da Brandon Hire Station - Cardiff - Roath
Good customer service, friendly and helpful. There was an issue with the availability of equipment which was not the fault of the local staff. They did their best to rearrange our booking as smoothly as possible.

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath
Quality tool hired for very reasonable cost.
Straightforward booking online, pickup and drop off at local branch.

Resposta da Brandon Hire Station - Cardiff - Roath
Expert advice from staff. I rented a floor sander and edge sander. The sales assistant who served me was a a former French floor polisher by trade and imparted a whole load of advice on how to get the job done properly. I followed his advice, and it worked. They even added extra sanding sheets to my order, with no upfront chart, in case I needed more when the shop was shut over the weekend. I wouldn't hesitate to use them again.

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath
Ordering and collection were smooth and efficient. The roller did the job I wanted it to do.Staff polite and helpful. All fine

Resposta da Brandon Hire Station - Cardiff - Roath
Collection staff were really helpful and knowledgeable. Gave me some great tips which saved me time and improved quality of job.

Resposta da Brandon Hire Station - Cardiff - Roath
Helpful polite staff, loaded the machinery for me pleasant on return will definitely use this company again

Resposta da Brandon Hire Station - Cardiff - Roath
The staff at the Cardiff branch were all very helpful - they gave us great advice on the right type of scaffolding tower to use (MiTower) and they were 100% correct

Resposta da Brandon Hire Station - Cardiff - Roath
Great service today from Dane at Cardiff. Problem with a machine but sorted with speed by Dane.

Resposta da Brandon Hire Station - Cardiff - Roath

Resposta da Brandon Hire Station - Cardiff - Roath
I hired a micr digger oni line. I'd never operatwewd one before. My initail thought was that a) it would be difficult to hire b) it would cost a lot to hire and c) I wouldn't be able to operate it. However, I was pleanatly suprised that I was wrong on all three counts. Dead easy to hire, great price, door to door drop off and delivery and esay to operate - got the job done no problem.

Resposta da Brandon Hire Station - Cardiff - Roath
Popped in to Cardiff the other day to enquire about some gardening equipment. I was politely greeted by Tom who answered all my questions professionally and advised me on what tools would do the job! First class service from Tom which was a welcome relief from previous visits where i was met with condescending questions and sarcastic remarks from the manager. This visit has filled me with confidence to use Brandon’s again. Thanks Tom.

Resposta da Brandon Hire Station - Cardiff - Roath
Simple, reasonably priced and friendly. Helpful staff who checked and asked about if I knew how to sue equipment and offered to teach basic operation.
Overall no complaints

Resposta da Brandon Hire Station - Cardiff - Roath
Process to hire acrows online was simple and the price was good too. Popped to the unit to collect them and the guy helped load them into the car too.
Job took longer than anticipated so able to send a message online to extend hire. No fuss, no calls required either, very happy .

Resposta da Brandon Hire Station - Cardiff - Roath
I arranged to hire a triple ladder to do some high level painting of the front of my house. The range of ladders available was very impressive. In the end I had to cancel and Brandon were superb with their customer service.

Resposta da Brandon Hire Station - Cardiff - Roath
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