Went to this company direct, having seen their shirts on a large retailer's website. Ordered a discounted three-shirt deal which arrived quickly. One shirt was too big and I was able to return it (wit... Ver mais
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Veja o que dizem as avaliações
First time I've used this company and won't be the last. 1 of the shirts I ordered wasn't available so I was asked to pick an alternative which I did . I needed them for a birthday present , the deli... Ver mais
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My first order with Brian Oak. I loved the snazzy designs - so much more interesting than the usual mens' tailors. The shirts arrived very quickly and were packed beautifully with all the trimmings.... Ver mais
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I recieved the item and although marked as xxl it was too small. I e mailed 3 times as instructed by Debenhams and dstill havent heard from you re howto return. Please contact me, you have all my de... Ver mais
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Detalhes da empresa
Escrito pela empresa
Discover a wide range of premium menswear in the UK, Brian Oak making high-quality Shirts, Sweatshirts, Sweatpants, Denim jeans, Trousers, Rugby Shirts, Ties and more. Elevate your style with our carefully crafted, stylish clothing for every occasion.
Informações de contato
82 Douglas Road, RM11 1AR, Hornchurch London, Reino Unido
- +447950328498
- info@brianoak.com
- brianoak.com
4,5
Excelente
106 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Went to this company direct
Went to this company direct, having seen their shirts on a large retailer's website. Ordered a discounted three-shirt deal which arrived quickly. One shirt was too big and I was able to return it (with the benefit of an emailed postage-paid label) in exchange for a smaller size. No hassle, good service and great quality. Would recommend definitely.
29 de maio de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi David Wood,
Thank you for your wonderful review! We're delighted to hear you were pleased with both the quality of our shirts and the service you received. It's great to know the exchange process was smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you again soon! 😊
I have e maied you three times
I recieved the item and although marked as xxl it was too small.
I e mailed 3 times as instructed by Debenhams and dstill havent heard from you re howto return.
Please contact me, you have all my details
7 de maio de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Graham Soar,
Apologies for the delay. Sometimes emails may take a little time to reach the correct inbox, which can cause a delay in response.
Please note XXL is the largest size available and we recommend checking the size chart for best guidance before ordering.
For returns, we offer a 90-day return window. You can easily start your return by visiting our website and following the instructions or reach out to us at info@brianoak.com
We appreciate your understanding and are here to help.
Superb shirts
Superb shirts. Nice to wear and good fit. Excellent value.
13 de maio de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Omer khan,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
First timer
First time I've used this company and won't be the last. 1 of the shirts I ordered wasn't available so I was asked to pick an alternative which I did . I needed them for a birthday present , the delivery was quick and the parcel was expertly packed . My other half is over the moon with them excellent quality.
7 de maio de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Thank you so much for your wonderful review! We’re delighted to hear your first experience with Brian Oak was such a positive one.
We truly appreciate your understanding regarding the unavailable shirt, and we’re glad we could help you find a suitable alternative quickly. It’s fantastic to know the delivery arrived in time for the birthday gift and that your other half is over the moon with the quality.
Thank you again for your support — we look forward to welcoming you back soon!
Resposta da Brian Oak London
Hi Tina,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
First rate service
First rate service, communication excellent. and the product very good quality.
24 de abril de 2026
Resposta da Brian Oak London
Thank you very much for taking the time to share your kind feedback. Ensuring both quality and fast delivery is very important to us.
We appreciate your support and look forward to serving you again in the future.
Very good good quality and service
Very good good quality and service
2 de maio de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Thank you for your wonderful feedback! We're delighted to hear you loved the quality and our services. It means a lot to us and we look forward to serving you again.
Regards,
Team Brian Oak
Very good product service was brilliant…
Very good product service was brilliant all round good service
26 de abril de 2026
Resposta da Brian Oak London
Hi Donald Nicolson,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
My first experience
First time I have bought from this site, I am very impressed, fantastic quality, price and a speedy delivery 5/5 from me 👍👍
30 de abril de 2026
Resposta da Brian Oak London
Hi John,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
Great quality shirts with fast…
Great quality shirts with fast delivery. I was so impressed I ended up buying four during the sale, hope they run those deals often! 😄
25 de abril de 2026
Resposta da Brian Oak London
Hi Mr Davies,
Thank you very much for taking the time to share your kind feedback. Ensuring both quality and fast delivery is very important to us.
We appreciate your support and look forward to serving you again in the future.
Repeat order!
Repeat order, which would suggest that the service and product quality is very good... and it was this time around too. Delighted again with my purchase, prompt delivery, happy to recommend.
24 de abril de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi ML Mold,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
Excellent customer service
Excellent customer service, and the articles, especially the shirts, are very unique in design and not available at the usual high street retailers.
30 de abril de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service and that you appreciate the unique design of our shirts. We take pride in offering something a little different from the high street. We look forward to welcoming you back soon.
Resposta da Brian Oak London
Hi Warsame,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
Good product and good quality
Good product and good quality. Fair pricing and prompt delivery
2 de abril de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Peter,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
Excellent all round service and quality
Excellent well known designer products available at a very reasonable price with fast efficient delivery.Top seller - - - top products - Very happy and definitely recommend. Than you!
3 de março de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Mr Tony,
Thank you for your kind feedback! We are glad you loved our products and look forward to serving you again.
Regards,
Team Brian Oak
Really classy shirt
Really classy shirt, took a chance with a 15” collar which was too small, No messing with a refund, just a simple return and exchange for 15.5” which looks tailor made, Brian Oak were excellent to deal with.
Thank you
27 de março de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Mr Davies,
Thank you very much for taking the time to share your kind feedback.Ensuring both quality and an easy customer experience is very important to us.
We appreciate your support and look forward to serving you again in the future.
Quick and efficient delivery.
Quick and efficient delivery.
Good quality shirts.
19 de março de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hello Abednigo,
Thank you for your feedback. Looking forward to serving you again soon.
Regards,
Team Brian Oak
Really like their chinos
Really like their chinos, I’ve now ordered three pairs and they are really comfortable! Service and delivery both excellent and overall I’m very happy with these trousers.
27 de março de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hello Neil,
Thank you for your valuable feedback. We are glad to hear you are satisfied with the quality and overall experience. We look forward to serving you again and hope you try more of our collection.
Regards,
Team Brian Oak
Excellent shirt
Excellent shirt, great material looks just like described
19 de março de 2026
Avaliação não solicitada
Resposta da Brian Oak London
Hi Cheryl,
Thank you for your lovely feedback! We are glad you are happy with the shirt and that it met your expectations.
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