Raz was down to earth so I felt comfortable enough to ask questions and fully understand. Im feeling confident this is a good fit based on my first interactions with him
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Veja o que dizem as avaliações
Had a great training session on the Bright HR and Bright Safe App and system today with Mahek. This was incredibly informative, and easy to follow and navigate. Mahek was incredible to deal with... Ver mais
A empresa respondeu
Caitlin was great. She took the time to view and digest what a normal roster looks like for us, listened to our concerns or issues and how they might impact the use of the Bright systems and took us c... Ver mais
A empresa respondeu
Just had a wonderful BightHR software training with Mahek. She gave me a call 1 day prior to explain what I needed to do which was helpful so I didn't get flustered on the day. During our trainin... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Brighthr ANZ
Escrito pela empresa
BrightHR is on a mission: to transform people management for small businesses by providing innovative HR and health & safety software, giving employers all the tools and support they need to manage and grow their business.
Our software lets employers manage all their HR and health & safety in one place, from their desktop and mobile app. From handling everyday HR tasks—like logging sickness, calculating holidays, creating rotas, and much more—to creating complex contracts and policy documents, BrightHR gives employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free.
Bright also comes with two exclusive free mobile apps. PoP lets you track employee expenses and approve them with a swipe. And Blip makes it easier for you to record your staff’s work hours.
In addition, our extra support services also include 24/7 employment law advice, expert health & safety guidance, and a confidential employee wellbeing programme.
It’s no wonder thousands of small business owners trust BrightHR for all their HR needs. Join today and enjoy easier people management.
Call us on 0800 783 2806 for more info!
Informações de contato
Level 6 / 180 Thomas St , 2000, Sydney, Austrália
- AU: 1300 029 198 | NZ: 0800 675 707
- brighthr@employsure.com.au
- brighthr.com.au
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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A friendly and approachable demeanor
Brinna from Bright HR truly exceeded expectations during the onboarding training she conducted with us at Courage Support Services. Her patience and support were invaluable in helping me grasp the ins and outs of the Bright system, including how to report incidents and assign trainings to employees.
From the moment Brinna began the training, it was clear that she was not only knowledgeable about the Bright system, but also skilled in effectively communicating that knowledge. She took the time to explain each step clearly and answered all of my questions with a friendly and approachable demeanor.
One of the things that stood out to me was Brinna's ability to break down complex processes into manageable steps. She made sure I understood each concept before moving on, which helped me feel more confident in using the Bright system on my own.
Additionally, Brinna's professionalism was evident throughout the training. She maintained a formal tone while still being warm and encouraging, creating a comfortable learning environment for everyone involved.
Overall, Brinna's expertise and dedication made a significant impact on my understanding of the Bright system. I am grateful for her guidance and support during the training, and I feel much more prepared to navigate the system thanks to her thorough instruction.
Thank you, Brinna, for your outstanding work during our onboarding training. Your efforts have not gone unnoticed, and I am confident that your skills will continue to benefit others in their journey with Bright HR.
30 de abril de 2026
Avaliação não solicitada
Raz is great
Raz was down to earth so I felt comfortable enough to ask questions and fully understand.
Im feeling confident this is a good fit based on my first interactions with him
28 de abril de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Tanya,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, and we’re delighted to get your positive feedback!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Comprehensive System and Training
Had a great training session on the Bright HR and Bright Safe App and system today with Mahek.
This was incredibly informative, and easy to follow and navigate. Mahek was incredible to deal with and very thorough in the training provided. I left this session confident and impressed with the system and have was given a full tutorial with instructions on how to navigate both systems efficiently.
Highly recommend, not only is the platform one of the best I have used, the education and accessibility is easy and will assist the business moving forwards as we grow and develop our systems and streamlined processes.
29 de abril de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Kristy,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Mahek and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
The consultant was informative
The consultant was informative and ensured I understood each step as well as giving me the opportunity to ask questions at any point of the training sesssion
20 de abril de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Linda,
Thank you for your 5-Star review!
It’s great to hear that our onboarding specialist was able to conduct a professional and helpful training session of the BrightHR software!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
BrightSafe Training Review – Effective and Insightful Session by Brinna Takule
The BrightSafe training session conducted by Brinna Takule was clear, structured, and highly informative. She demonstrated a strong command of the system and explained its core features in a practical and easy-to-understand manner.
All queries were addressed professionally and with sufficient detail, allowing for a clear understanding of how to apply the system in a real work environment. The session covered the key functionalities of BrightSafe, including risk assessments, incident reporting, and compliance tracking, which are directly relevant to operational needs.
Overall, the session was effective and provided a solid foundation for using BrightSafe efficiently.
16 de abril de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Murtaza,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Brinna took extra care to provide you with a thorough introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Amazing service
Mahek was incredibly insightful and knowledgable. She was friendly and answered all my questions with ease!
15 de abril de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Samantha,
Thank you for leaving a lovely review about your onboarding session!
We’re delighted you’re happy with your service from Mahek. All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Mahek was very personable …
Mahek was very personable and made the training very easy to understand. The overall experience was enjoyable
30 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Paula,
Thank you for your 5-Star review!
It’s wonderful to know that you had a positive experience with your onboarding specialist Mahek in your introduction to the BrightHR software!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Caitlin was great
Caitlin was great. She took the time to view and digest what a normal roster looks like for us, listened to our concerns or issues and how they might impact the use of the Bright systems and took us carefully through the use of the Bright HR Roster and/ or identified work-arounds with us.
18 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Ran,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Caitlin and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Mahek was wonderful and very helpful
Mahek was wonderful and very helpful. She explained everything clearly and made the training easy to understand. Thank you for your support.
19 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear it went well/we’re delighted you’re happy with your service Mahek. All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Hahek was easy to speak to and had all…
Hahek was easy to speak to and had all the answers
13 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Gordon,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their service has made such a positive impact on our clients.
We are glad to hear that the software session with Mahek was well conducted and enjoyable!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Paris was very efficient
Paris was very prompt, helpful and efficient
12 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Cheryl,
Thank you for leaving a lovely review!
It’s great to hear that Paris took extra care to provide you with assistance!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
The trainer Mahek was wonderful
Mahek ran me through the system and she was very well articulated and was extremely knowledgeable and easy to work with. Mahek is a quality team member and I would be happy to be trained by her or work with her at any time.
12 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Dana,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your onboarding session with Mahek went so well and you received such great service! We will be sure to pass your feedback on.
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Micro businesses don't get help
This company does not believe micro businesses with one or 2 employees also deserve to have HR assistance to ensure the business is HR compliant. Don't recommend at all.
2 de março de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Cam
Thank you for taking your time to leave your feedback.
BrightHR take great pride in servicing businesses of all sizes.
We would like to reach out to you to assist with your HR matters, however, we cannot find you in our system. Please email customer.solutions@brighthr.com.au so we can resolve this matter for you and assist you further.
Kind Regards,
The BrightHR Team
Raz used humor to make me feel comfortable
Raz used humor to make me feel comfortable and was very professional. He demonstrated his awareness and understanding WHS and the platform and also gave a good deal.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Gwen,
Thank you for your 5-Star review!
It’s wonderful to know that you had a great experience with your account manager Raz in your introduction to the BrightHR service!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Raz Roiter from BrightHR was excellent…
Raz Roiter from BrightHR was excellent to deal with. He made the sign-up process very smooth and clearly explained the products in a simple and professional way. Very helpful, patient, and easy to communicate with. Highly recommend!
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Sirajum,
Thank you for leaving a lovely review!
It’s great to hear that Raz took extra care to provide you with a thorough introduction to the BrightHR software and services!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great training experience with Mahek
Just had a wonderful BightHR software training with Mahek.
She gave me a call 1 day prior to explain what I needed to do which was helpful so I didn't get flustered on the day.
During our training, she explained things clearly which helped with ease of navigation. She's also patient in reiterating herself and in answering my questions.
Thank you Mahek for your professional courtesy.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Linda,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their service has made such a positive impact on our clients.
We are glad to hear that the software session with Mahek was well conducted and helpful!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great service and Understanding
Great service and understanding. Thorough and well delivered training. Thank you Mahek.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Danielle,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Mahek took extra care to provide you with a thorough introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Mahek was great and explained…
Mahek was great and explained everything well - the site is easy to understand and learn from
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Damien,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your onboarding session with Mahek was easy to understand, allowing you to navigate the software easily.
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Raz Roiter - BDM
Raz Roiter - BDM
Raz was personal, knowledgeable and quickly able to establish a rapport with me. Yes he was following his call scripting but his approach was genuine and felt authentic to his true personality. By doing his research prior to the call, and with some clarifying questions, he quickly understood the needs of our business, identified gaps and concerns and was helpful in his approach. It had me working with him, rather than resisting because it felt like just another pitch. Raz gave me a clear understanding of how the product could benefit our business and see the required improvements take shape.
April, Tymko & Burley Fitness Co, trading as Fitness Life Studios
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi April,
Thank you for leaving a lovely review about your account manager Raz!
We are beyond delighted to hear that Raz’s support was genuine and that he took the time to understand your business needs within the employment relations space.
Feedback is always gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Bright HR WHS system
Mahek explained how to use the system thoroughly and in a very friendly manner. It is a very user friendly system that will help us with our WHS side of the business. It is easy to report incidents
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Karen,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Mahek and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
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