Raz was down to earth so I felt comfortable enough to ask questions and fully understand. Im feeling confident this is a good fit based on my first interactions with him
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Veja o que dizem as avaliações
Had a great training session on the Bright HR and Bright Safe App and system today with Mahek. This was incredibly informative, and easy to follow and navigate. Mahek was incredible to deal with... Ver mais
A empresa respondeu
Caitlin was great. She took the time to view and digest what a normal roster looks like for us, listened to our concerns or issues and how they might impact the use of the Bright systems and took us c... Ver mais
A empresa respondeu
Just had a wonderful BightHR software training with Mahek. She gave me a call 1 day prior to explain what I needed to do which was helpful so I didn't get flustered on the day. During our trainin... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Brighthr ANZ
Escrito pela empresa
BrightHR is on a mission: to transform people management for small businesses by providing innovative HR and health & safety software, giving employers all the tools and support they need to manage and grow their business.
Our software lets employers manage all their HR and health & safety in one place, from their desktop and mobile app. From handling everyday HR tasks—like logging sickness, calculating holidays, creating rotas, and much more—to creating complex contracts and policy documents, BrightHR gives employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free.
Bright also comes with two exclusive free mobile apps. PoP lets you track employee expenses and approve them with a swipe. And Blip makes it easier for you to record your staff’s work hours.
In addition, our extra support services also include 24/7 employment law advice, expert health & safety guidance, and a confidential employee wellbeing programme.
It’s no wonder thousands of small business owners trust BrightHR for all their HR needs. Join today and enjoy easier people management.
Call us on 0800 783 2806 for more info!
Informações de contato
Level 6 / 180 Thomas St , 2000, Sydney, Austrália
- AU: 1300 029 198 | NZ: 0800 675 707
- brighthr@employsure.com.au
- brighthr.com.au
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Fantastic service
Fantastic service, extremely in depth overview of features and services available. I would highly recommend this product and service. Thank you
22 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Melissa,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their training session has assisted in making such a positive impact on our clients.
A huge amount of work goes into our software, employment relations and work health and safety support so we are grateful for the feedback!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Unethical Practices and Serious Billing Issues
Most account managers account managers here have habit of lying repeatedly. Getting anything resolved over the phone is pointless. Make sure that you insist on written communication.
After cancelling my BrightHR account (following a long delay and only after they noticed my negative Google review), Bright HR continued charging me for four months.
They promised a refund but despite sending five follow up emails in last 5 weeks, no refund has been processed so far.
Be cautious. Once they have your payment details, it’s extremely difficult to stop them from charging you.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Vishal,
Thank you for taking the time to leave your feedback and for your time on the phone with our Client Relationship Manager.
BrightHR pride ourselves on quality and integrity and hold the best interest of our clients at the forefront of our service and I am glad we have come to a satisfactory outcome and that your concerns have been resolved.
If you have any queries in the future, please email us at customer.solutions@brighthr.com.au as we want to ensure that your experience with BrightHR remains positive.
Kind Regards,
The BrightHR Team
Very patient and walked me through…
Very patient and walked me through everything I needed
13 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Customer,
Thank you for your 5-Star review!
It’s wonderful to know that you had a positive experience in your BrightHR training session with our onboarding team. We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
I had a training session with Sophie…
I had a training session with Sophie Tassone today, she was extremely helpful, friendly and informative.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Bree,
Thank you for your kind 5-Star review!
It’s wonderful to know you had a positive experience with Sophie in your BrightHR training session!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
thumbs up
Stefany was great at setting me up with the software. Looking forward to using the system.
Thanks again
10 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Nate,
Thank you for your 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Stefany and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Excelent experience
Excelent experience! I would highly recommend for any business.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Tia,
Thank you for leaving us a 5-Star review!
We are so glad to hear that your experience and support from the BrightHR team has been excellent!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
A great overview of the system
A great overview of the system, and also feel I can contact them at any time for help if required.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Deb,
Thank you for your wonderful review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback!
If you have any queries, please reach out to us directly at customer.solutions@brighthr.com.au and we would be more than happy to assist!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great experience with Sofia
Sofia was fantastic when highlighting all the features of our BrightSafe software. She tailored all the information to our industry and was happy to answer any additional questions we had.
26 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Rachael,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sofia provided you with a thorough introduction to the BrightHR software and was able to tailor the session based on your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie explained everything really…
Sophie explained everything really well, was easy to follow, nice pace and answered all my questions.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi BC,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Sophie and the onboarding session!
I will be sure to pass the feedback on!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great communication
Great communication, all questions answered and a fantastic product
29 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi ALC Air Conditioning & Refrige,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software went so well!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Jordan was very informative and with…
Jordan was very informative and with him I was able to understand all the functions very well.
26 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Pooja,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Jordan took extra care to ensure that the introduction to the BrightHR software was informative and helpful!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie was easy to understand and very…
Sophie was easy to understand and very helpful
19 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Jessica,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sophie provided you with an easy to understand introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Onboarding process was fast and straightforward
The onboarding process was fast and straightforward. Raz was personable and demonstrated clear expertise, making the experience smooth and reassuring
18 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Jan,
Thank you for your 5-Star review!
It’s great to hear the onboarding session was efficient and helpful and that Raz ensured your experience was smooth during this process!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Well they answered the phone very…
Well they answered the phone very quick. And helped me the question I'm asking. 10 out of 10. Thank you
17 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Vicheka,
Thank you for leaving a lovely 5-Star!
It’s great to hear that our team were quick to answer and were able to provide you with extra care to ensure your query was resolved!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Glyssa is Fantastic!
Cannot thank Glyssa enough for her supoort and encouragement yesterday in developing and Ad for my business to be on the BrightHR website for all other to see. I am not so conversant with things outside my scope of work but Glyssa powered through every section to be completed supporting mem makeing suggestions and overall getting me across the line
10 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Suzanne,
Thank you for taking the time to give us your feedback!
We are delighted to hear that Glyssa took extra care and assistance in creating a BrightExchange advertisement for your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Informative & Helpful
Informative & Helpful
BrightHR has proven itself to be an amazing addition to our business. Their expertise has come in handy on multiple occasions.
The information sessions on how to best utilise are informative and helpful. Stefany was patient and happy to answer each and all of my many questions.
Highly recommend!
15 de agosto de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Mahir,
Thank you for leaving us such a positive 5-Star review!
It is always excellent to hear from our clients about how much our employment relations software and advice makes a difference to their business!
I will be sure to pass on your lovely feedback about Stefany and the support she provided in your introduction to the service!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Highly recommend BrightHR
Highly recommend BrightHR for any small business needing assistance with HR. After my first call with Advisor Dan, I was able to discuss the specific needs of my business and receive clear, tailored advice for my situation. It gives me real peace of mind knowing I can speak to someone whenever I need support with HR matters.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Customer,
Thank you for leaving a lovely review about our employment relations advice and support!
It’s great to hear that Dan was able to provide you with a clear and thorough resolution to all queries!
All feedback is gratefully received!
Don’t hesitate to reach out again with any future queries, as the team would be more than happy to assist!
Kind Regards,
The BrightHR Team
An absolute 5-STAR experience
An absolute 5-STAR experience. Stefany is a brilliant trainer, professional, friendly and clearly is a Brighthr & Brightsafe expert! Stefany was incredibly patient, even with all of my questions, and made the session enjoyable and insightful. I am genuinely excited to grow my Bright knowledge and share with my team!
29 de agosto de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Megan,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their service has made such a positive impact on our clients.
We are glad to hear that the software session with Stefany was well conducted and enjoyable!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Hr sorted
The BrightHr team has been extremely patient and accommodating with my schedule. The training Stefany provided has been great and very fast on responses when i have app questions or staff issues.
27 de agosto de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Joshua,
Thank you for your 5-Star review!
It’s wonderful to know that you have had such a positive experience with the BrightHR team and your onboarding specialist Stefany!
I will be sure to pass the feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
There was an issue that I was not able…
There was an issue that I was not able to use the purchased product fully. It should have worked in the first place and was frustrating but when raised it with the salesperson Raz Roiter who signed me up with their services, it was resolved in a week’s time.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Brighthr ANZ
Hi Adarsh,
Thank you for leaving us a positive review!
It’s great to hear that your account manager Raz was able to efficiently assist you in providing a resolution to the unexpected issue.
I will be sure to pass the feedback on!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
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