Brittrove Avaliações 31

O TrustScore é 3.5 de um total de 5

3,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After ordering this (my second bag in a different colour) I was very pleased with the quick turnaround on the order. I just love these bags.

Avaliado com 1 de um total de 5 estrelas

As others have reported, the fence repair brackets I ordered after watching the promotional video that actually said that 'they were made from strong british steel, not the cheap type that comes from... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actu... Ver mais

Avaliado com 3 de um total de 5 estrelas

When it arrived it looked well made but when we tried to hammer it into place the pointed end bent over. It could no longer be used unfortunately .


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

No water came out of it

18 de abril de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear customer,
We sincerely apologize for the unpleasant experience you have had.
Could you please provide your order details to our customer service email(service@brittrove.com)?
We will do our best to resolve the issue for you as soon as possible.
Wish you all the best and have a nice day!

Avaliado com 1 de um total de 5 estrelas

Cheap Chinese product advertised as British steel!

As others have reported, the fence repair brackets I ordered after watching the promotional video that actually said that 'they were made from strong british steel, not the cheap type that comes from China' (I paraphrase, as I now cannot find the video!) My first concern arose when I received an email to track the parcel. It clearly identified the package coming from China. I then received another email at 08.00 stating the order had been delivered that day at 10.35 pm. While the brackets may look as though they might last, the screws and bolts are so thin, I will need to redrill the holes in the brackets to take stronger bolts and screws. Sold under false pretence!

30 de abril de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@brittrove.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Avaliado com 2 de um total de 5 estrelas

I bought 2 bird feeder with fountains…

I bought 2 bird feeder with fountains neiher worked correctly one did try and make a water fountain the pther did nothing i cannot find any info on returning them on your site these bought them tis month April .having spent 30 pounds i expected more and better service

12 de abril de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear customer,
We are so sorry that both of your bird feeders with fountain function failed to work properly. We totally understand your disappointment after spending 30 pounds on the items.
We apologize that you couldn't find any return information on our website. Please send your order number to our customer service email: service@brittrove.com . We will arrange the return and solve this matter for you as soon as possible.

Avaliado com 1 de um total de 5 estrelas

I bought 2 fence repair posts..

I bought 2 fence repair posts... What arrived was not the post that eas advertised and it WAS from China. These people obviously lie as a business and I DO NOT recommend them as they can not be trusted.

27 de abril de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear customer,
We are truly sorry to hear you are unhappy with the fence repair posts you received and for any disappointment caused by your order experience. We sincerely apologize for the inconvenience this has brought you.
Could you please send your order details to our customer service email: service@brittrove.com ?
We will urgently check your order and resolve this matter for you without delay.

Avaliado com 3 de um total de 5 estrelas

hung it up already

decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actually surprised by how heavy the bowl is for its size.

4 de abril de 2026
Avaliado com 2 de um total de 5 estrelas

Item poor quality

Item poor quality. Polish watery and appeared to take ages to dry. Peeled off soon after application. Would not recommend waste of money. Took a while to be delivered

4 de março de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@brittrove.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Avaliado com 1 de um total de 5 estrelas

Absolute nightmare of a company

Absolute nightmare of a company, I ordered the vacuum sealer and bags, they sent it to wrong address, and Yodel have returned it to sender, in total I have sent 18 emails to Brittrove, and either been ignored or get a computerised response, never a real person, I have never received the item, and I am asking for a refund, but all I get despite issuing evidence from Yodel that its been returned is stupid questions like can we see return label, how can I show a return label when its Yodel who have returned it, I've given them the tracking number, but still I get a stupid question again, i will be reporting this to trading standards on Monday, and any other agencies, do not trust this seller please be careful

3 de março de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@brittrove.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Avaliado com 5 de um total de 5 estrelas

Brilliant

What a great little thing this . I had one yrs ago and it was huge. This compact and easy to use.

1 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt delivery and good communication

Prompt delivery and good communication. I can't imagine sewing without these needles they are marvellous. The thread is really good and the threader is very useful. If you have bad eyesight this is a must .

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Looked Good

Thought the spray gun looked good and once I tried it with emulsion paint I was very disappointed as it failed to worked properly. The paint was thinned and the appropriate spray head fitted and the paint just spluttered out.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed

This was my first time ordering from Stardusst, and I was initially a bit skeptical. The delivery timeline was over a week, so I expected the items to come from China. However, I could easily track my order, and the email communication was straightforward and not overwhelming like some other Chinese outlets. I ordered two pairs of stretch cargo pants for the summer, and they were delivered within 9 days (6 working days). The pants were well-made, lightweight, very comfortable, and exactly what I needed. I was so impressed that I have already ordered two more pairs along with some other household items. I rarely leave reviews (good or bad) on Trustpilot, but in this case, I found Stardusst’s service to be above and beyond expectations. Don’t let other reviews discourage you—try it yourself and judge.

5 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

I spent nearly £30 on whitening toothpaste that doesn’t work

I spent nearly £30 on whitening toothpaste that has no effect on my teeth it’s a complete of money

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Brittrove

Resposta da Brittrove

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@brittrove.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais