After ordering this (my second bag in a different colour) I was very pleased with the quick turnaround on the order. I just love these bags.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
As others have reported, the fence repair brackets I ordered after watching the promotional video that actually said that 'they were made from strong british steel, not the cheap type that comes from... Ver mais
A empresa respondeu
decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actu... Ver mais
When it arrived it looked well made but when we tried to hammer it into place the pointed end bent over. It could no longer be used unfortunately .
3,3
Bom
31 avaliações
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
These are fantastic
These are fantastic. Great for carring aroud. Good sturdy construction. I have recently stopped smoking tobacco so the pen has been ideal for me. These took around 3 weeks to arrive so if you've ordered please be patient. I have now purchased another 6 of these on the buy 2 get 1 free offer & intend to give 4 as gifts to friends.
30 de novembro de 2025
Avaliação não solicitada
No refund... no customer service feedback
Purchased a jacket on 22 Sept which was advertised as XXL UK size 24 but does not fit. Requested to return item for refund. Advised not possible because of shipment costs and offered to swop for larger size. Larger size not available and still not able to get refund. Advised they would refund half the price paid and i must sell the jacket for the difference. I declined and requested full refund. No reply to numerous emails. NO refund and still no resolution
8 de outubro de 2025
Avaliação não solicitada
Resposta da Brittrove
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Bought a product 2 weeks ago
Bought a product over 2 weeks ago. Quick delivery they said !
Still nothing ! Will give it 2 more days before I go to trading standards and really make a scene. Disgusting daylight robbery.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Is really comfortable x could do being…
Is really comfortable x could do being a little bit more supportive, but u did love it
16 de outubro de 2025
Avaliação não solicitada
EXCELLENT GREAT DIALOUGE WENT UP AND…
EXCELLENT GREAT DIALOUGE WENT UP AND BEYOND THIER DESIGNATED RILES. VERY HAPPY. ELIZABETH FARRAH-ATKIN
🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
3 de outubro de 2025
Avaliação não solicitada
Happy with the service
Happy with the service, didn’t wait long for my delivery and will be re ordering
8 de agosto de 2025
Avaliação não solicitada
A little bit skeptical first
A little bit skeptical first, as I've been scammed before by FB and tiktok shop, but this was amazing!! Everything it was advertised.
Thank you
28 de setembro de 2025
Avaliação não solicitada
Great service and very helpful
Great service and very helpful
1 de setembro de 2025
Avaliação não solicitada
Absolutely shocking service
Absolutely shocking service
they sent the wrong item and asked for photos and information of packaging to be sent now not responding to emails, no address label to send back or get a refund , Any further communication you send they simply come back to say that they have already responded.
31 de julho de 2025
Avaliação não solicitada
Resposta da Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Absolutely shocking service
Absolutely shocking service, they sent the wrong item and then would not accept a return of offer a refund. They simply said I could gift it to someone else and they would provide a 20% discount off the next order. Any further communication you send they simply come back to say that they have already responded.
24 de julho de 2025
Avaliação não solicitada
Resposta da Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.