Really impressed. Broken Fones offered the best price, compared to other recycling companies. I received the full amount into my bank account within two days of posting. Can’t fault them.
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Veja o que dizem as avaliações
Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Ver mais
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Ver mais
Positive experience from start to finish. Price quoted was the price received. Free postage. Great communication via WhatsApp. Would use again without doubt.
Detalhes da empresa
Sobre Broken Fones
Escrito pela empresa
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Informações de contato
259 Hospital Street, B19 2YF, Birmingham, Reino Unido
- hello@brokenfones.com
- brokenfones.com
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Last year I sold my phone to this…
Last year I sold my phone to this company. I found process very easy and fully remotely. They kept initial quote and paid me full price.
After two days my phone was delivered…
After two days my phone was delivered to the address via Royal Mail. I was paid via bank transfer. It was very seamless.
Very poor service will not recommend to use them
Posted the phones 2 weeks ago received email that they receive the phone but no payment received till today does not reply to there email and have no other way to contact them

Resposta da Broken Fones
Offered and paid 45% higher than other…
Offered and paid 45% higher than other recycles. Very satisfied with the service. Postage was also free.
It was very easy to set everything in…
It was very easy to set everything in motion on the website. Sending my phone was a doddle with the prepaid label, box and post bag. Dropped it off at the post office on Thursday, next day the phone was received, OK’d and money transferred to my account! Brilliant, thank you for the service.
Offered and paid a good price
Offered and paid a good price, much more that wha I thought. Money was in my account same day as delivery as ke receiving reminders.
Will definitely recommend if you are…
Will definitely recommend if you are selling broken iPhones as mainly they are buying iPhones, I had some google phones but they refused to buy. Overall good experience
Very happy with the service received
Very happy with the service received, they also provided data wipe service free of charge. I got paid same amount.
Hassle free service
Hassle free service. They delivered exactly what they promised. Will recommend to everyone.
Sent phone using my own special…
Sent phone using my own special delivery and got paid next day, I needed money so used fast postage. They paid me full quoted price but not awarded money by or special delivery.
Couldn’t have been easier to do
Couldn’t have been easier to do. Simple instructions to follow and taking it to the post office saved the need to print off labels.
Very fast and reliable service from…
Very fast and reliable service from BrokenFones. I received the bank transfer the same day they received the phone. Very easy process and I was informed at every stage with an email.
Very easy and fast service
Very easy and fast service. Not sure you need to do anything differently to be honest it was first class all the way through.
Good value offered for device…
Good value offered for device condition. Device checked within an hours of being received and money paid same day, at the agreed upfront value. Cannot fault the service and will use again in the future.
Excellent service
Excellent service. Received postage pack within a day. Received payment the day they received my phone. Very amazing service
Easy to deal with
Easy to deal with. Progress report throughout the process. Right up to confirming payment.
Excellent communication and fast…
Excellent communication and fast service. Clear instruction which can be easily followedz full price received within couple of hours.
Excellent service and communication…
Excellent service and communication from start. Sent phone in one day and after 3 days payment came. Very speedy service.
Very speedy service
Very speedy service, great price for my phone. I was actually paid over than quoted price. 100% recommended.
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