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Bruusta Avaliações 

123
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had the opportunity to review a new flavor TROPICAL. Yummmmm :) Now, would I pick it over the others? original, raspberry, or peach. I wouldn't. They all are great but I would definitely add it to my... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an issue with my subscription and Sam (I think) handled it promptly and got it resolved. I still haven’t put my bruusta to use yet but hopefully soon. This new company speaks volumes (in a good... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

We've had problems with dispensing, including leaking. Also a recent batch would only pour one glass, and then stop. We would have to wait several hours until we could get another. Finally, custome... Ver mais

Avaliado com 5 de um total de 5 estrelas

So easy to brew a large amount of kombucha, without attracting fruit flies or any other problems. Each batch turns out perfectly consistent. The flavor options are delicious! Ginger will always be my... Ver mais

Detalhes da empresa

  1. Loja de Equipamentos para Cervejaria

Escrito pela empresa

A world's first in kombucha brewing innovation. The bruusta truly is a smarter way to brew kombucha at home. Our pressurized, closed system unit takes care of all the many steps in home-brewing; reducing the overall effort per batch to under 10 minutes and the entire process to only 6 days. Best of all, it retains the integrity and freshness of the best home-made kombucha.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

123 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(123)

123 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy & delicious

The Bruusta is easy to use and the kombucha is delicious.

19 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Thanks for the lovely feedback. We’re thrilled to hear you’re enjoying the flavour and finding Bruusta easy to use.

Avaliado com 5 de um total de 5 estrelas

My first time making a brew

This was my first time making a brew, ever. It was not hard to follow the instructions, and I paid careful attention, so it was easy. I have not tasted my brew yet, but I expect it to be good.

13 de dezembro de 2025
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Resposta da Bruusta

Thank you for your review. We’re pleased to hear your first brew was easy to follow, and we hope you enjoy the taste just as much when it’s ready.

Avaliado com 1 de um total de 5 estrelas

Missing a part.

4 de dezembro de 2025
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Resposta da Bruusta

Thank you for flagging this, we’re really sorry a part was missing from your order. That’s not the experience we want anyone to have. If you haven't already please reach out to us at hello@bruusta.com with your order number so we can sort it straight away.

Avaliado com 1 de um total de 5 estrelas

The brewing process didn’t work and…

The brewing process didn’t work and support was tardy and unhelpful. Very disappointing.

3 de dezembro de 2025
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Resposta da Bruusta

We’re really sorry to hear about your experience, this clearly isn’t the standard we aim to deliver, and we understand how disappointing that must have been.

Brewing not working as expected is frustrating in itself, and we’re particularly sorry that our support didn’t feel timely or helpful when you reached out. We’ve been actively reviewing our support processes to improve response times and ensure customers get clear, practical help when they need it.

We would genuinely appreciate the opportunity to look into what went wrong with your brew and try to put things right. If you’re open to it, please contact us at hello@bruusta.com again so we can attempt to resolve the issue for you.

Avaliado com 5 de um total de 5 estrelas

I am loving my Bruusta

I am loving my Bruusta! I love being able to brew kombucha in my home and save money and cut back on unnecessary waste. Each step in the brewing process is easy to follow and sets you up for success. I enjoy the different base options. The original flavor allows me to mix and match different flavors using their flavor shots. I love having all of the different flavor shot options- I can have a different flavor kombucha each day! The raspberry and ginger bases have been great when I know I'll have a hectic couple of weeks and just need something that I can grab and go on my way out the door. Can't recommend this product enough!

16 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

HI Jamie! Thank you so much for such a thoughtful review, we’re genuinely delighted to hear how well Bruusta has fitted into your routine.

Brewing kombucha at home in a way that’s easy, enjoyable, and less wasteful is exactly what we set out to create, so it’s wonderful to hear that the process felt clear and set you up for success. We also love that you’re mixing and matching flavours and making the most of both the Original base and the ready-to-drink options for busier weeks.

Thanks again for taking the time to share your experience and for recommending Bruusta, it really means a lot to our team.

Avaliado com 5 de um total de 5 estrelas

Easy to follow instructions

Shipping was very fast and the set up instructions on the app were so easy to follow!

29 de novembro de 2025
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Resposta da Bruusta

Thank you so much for the kind feedback. We’re really glad to hear your order arrived quickly and that you found the setup instructions in the app easy to follow.

We designed the experience to make brewing kombucha at home feel simple and approachable, so it’s great to hear that came through. Enjoy your brewing, and please don’t hesitate to reach out if you ever need anything.

Avaliado com 4 de um total de 5 estrelas

Fast, Easy, & Affordable Kombucha

I finally got my Bruusta and used it for the first time. I was quite pleased with how simple the process was to make delicious kombucha. I was a bit skeptical whether it would taste like true kombucha. To my surprise, it was better. I am very pleased with the system.

The only downside to me was using the app. It glitches during login which is very frustrating. I expected it to be more automated with popup reminders to do the next steps based on your start date. I just found it confusing and opted to just use regular reminder notes in my calendar.

13 de novembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Thank you for your feedback Joyce! we’re really glad to hear you’re enjoying the product, and we appreciate you raising this. Notifications are something we know need improvement, and we’re actively working on this as part of a planned app update early next year.

In the meantime, you can check notifications by going to Settings > Profile > Notifications in the app and making sure they’re switched on. If they’re enabled there but still not coming through, it’s also worth checking your phone’s app notification settings. If you’re still having trouble, please email us at hello@bruusta.com
and we’ll be happy to help.

Avaliado com 5 de um total de 5 estrelas

the Bruusta makes home brewing so easy…

the Bruusta makes home brewing so easy and convenient. Before Bruusta I was hesitant to home brew due to the time and monitoring required. By and large, Bruusta is a Set it and Forget it brewing system. All of the fun and none of the fuss.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Thank you for the fantastic review. It’s always rewarding to hear how people are enjoying Bruusta in their day-to-day lives.

Avaliado com 5 de um total de 5 estrelas

Great Product, Great Communication

The Bruusta itself works well and produces great kombucha - instructions are easy to follow.

The questions I had were answered immediately. They are very good at customer service which is very important with a product where you might need ongoing support as you keep using it.

11 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Thank you for your kind words and for supporting Bruusta. Feedback like this genuinely makes our day and keeps us motivated as a small team.

Avaliado com 5 de um total de 5 estrelas

Easy brewing and tasty kombucha

I used to brew kombucha the old fashioned way and it was such a process. This brewing system is simple and easy. The app helps keep track of the brew process. The kombucha is tasty and affordable.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

We’re delighted to read this, thank you for taking the time to share your experience. Your support means a great deal to us.

Avaliado com 4 de um total de 5 estrelas

Good but not Great

I love the instructions for each step. They are clear with photos to help. However, the app itself is not very intuitive. I cannot get the app to send me notifications so I have to check all the time for the next step. I have trouble finding the calendar. It should be more obvious how many hours are left in the current step. Also the resulting Kombucha is ok but not as tasty as the other products I was buying. Better with the flavor boosters.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Bruusta

Resposta da Bruusta

Thank you for your feedback, we’re really glad to hear you’re enjoying the product, and we appreciate you raising this. Notifications and the navigation of the app are something we know need improvement, and we’re actively working on this as part of a planned app update early next year.

We also wanted to mention that we’ve recently made changes to our bruu bases in response to customer feedback, and we think the new versions are even better, so we hope you give the new ones a try and agree with us!

In the meantime, you can check notifications by going to Settings > Profile > Notifications in the app and making sure they’re switched on. If they’re enabled there but still not coming through, it’s also worth checking your phone’s app notification settings. If you’re still having trouble, please email us at hello@bruusta.com
and we’ll be happy to help.

Avaliado com 5 de um total de 5 estrelas

My little Bruusta is amazing

My little Bruusta is amazing! Being from Britain she would say “brilliant “.
I followed all the purification and set up instructions. When I tapped my first glass of kombucha I was surprised how perfect it was. The aroma was pure raspberry. The bubbles were like champagne. The taste absolutely yummy. Me and my gut were happy.
Well worth the investment.

10 de novembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Thanks so much for the positive feedback. We put a lot of care into designing Bruusta, so it’s wonderful to hear it’s hitting the mark for you.

Avaliado com 5 de um total de 5 estrelas

This is the greatest thing I’ve bought…

This is the greatest thing I’ve bought lately, I was a little surprised how easy is it is and how good the flavor is. I used to make my kombucha, but it was time consuming and wondering if it was ok to drink. This takes all the guess work out! Thank you for making a great product, I’m a loyal fan!

5 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Hi Elizabeth we’re delighted to read this! Thank you for taking the time to share your experience. Your support means a great deal to us.

Avaliado com 5 de um total de 5 estrelas

So far everything is going great

So far everything is going great. I started my first patch yesterday. The videos were very informative.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

We really appreciate your kind feedback. Thanks for being part of the Bruusta journey, we’re so glad you’re enjoying it.

Avaliado com 5 de um total de 5 estrelas

I love the design and it tastes so so good..

I love the design it is really well made and really easy to use. The kombucha it makes just tastes so good, absolutely delicious. The key for me is the convenience, I can make whatever flavour I want and pour as much or as little whenever i want - knowing it is doing me good ... top job bruusta ..

11 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Hi Hugh, thanks so much that makes our day! We're so glad you're enjoying it.

Avaliado com 5 de um total de 5 estrelas

My order was processed quickly and I am…

My order was processed quickly and I am very pleased with my purchase. It is well made and very easy to use. I am looking forward to many years of homemade kombucha.

25 de novembro de 2025
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Resposta da Bruusta

Hi Kirk that's brilliant to hear, we're so glad you're enjoying it!

Avaliado com 5 de um total de 5 estrelas

The Smarter Easier Way to Enjoy Kombucha at Home

I’m genuinely impressed with how easy and fun this machine makes brewing kombucha at home. As a chef I care a lot about flavor and clean ingredients and Bruusta delivers on both. The setup took under ten minutes the process is simple and six days later I had fresh crisp naturally carbonated kombucha on tap in my kitchen.

The flavor is bright clean and not overly sweet with around two grams of sugar per eight ounce serving. I also love the sustainability factor because I am not buying plastic bottles or carrying heavy glass home anymore. It is also much more affordable than purchasing kombucha every week.

It looks beautiful on the counter. The flavor shots make customizing each batch really fun and anyone can use it. There is no complicated equipment or brewing background required.

If you love gut-friendly low-sugar drinks or want a healthier soda alternative, this feels like a true game-changer. I am excited to keep experimenting with flavors.

28 de novembro de 2025
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Resposta da Bruusta

This makes our day! Thank you, so glad you're enjoying it

Avaliado com 5 de um total de 5 estrelas

This has made my mornings so much…

This has made my mornings so much better. I pour myself a glass straight from the tap before work, and it feels like a little café experience in my kitchen. The flavours are vibrant and clean-tasting not artificial at all. Setup was simple and I love how sustainable it feels too. 10/10.

19 de novembro de 2025
Avaliação não solicitada
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Resposta da Bruusta

Hi Lauren, this makes our day! thank you!

Avaliado com 5 de um total de 5 estrelas

I love my new Bruusta so far!

I love my new Bruusta so far! We just tapped the first brew this week. Ginger flavor. It was great! I can't wait to enjoy more.
The brewing process was very easy and the App is a great tool to follow to make sure all the steps are completed correctly.
Highly recommend. What a great Christmas gift this would make for a kumbucha loving family member 🎄

6 de novembro de 2025
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Resposta da Bruusta

Hi Kara, we're so glad you're enjoying it! thank you for the feedback :)

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