Excellent service from start to finish and communication i couldnt have asked for more.I paid a deposit on the car and travelled to the depot for a test drive 1hr later driving home in my new car.Spec... Ver mais
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Phoned in the morning to enquire about a vehicle and was told the car needed to be fetched from storage so we couldn't view until afternoon. Arranged to view/test drive at the agreed time. Travelled... Ver mais
A empresa respondeu
It was a pleasure to buy a car from BTS. No sales pitch or pressure. Make sure you call before you go because the showroom is like a new car showroom but not all the cars are stored there.
Excellent non pushy service, Emily was friendly and approachable and kept us informed throughout the process. Buying a car here was easy and hassle free and they sell quality cars.
Detalhes da empresa
Escrito pela empresa
Welcome to BTS Cars, your independent car dealership in Derby. We offer a wide selection of quality used vehicles, all backed by our warranty for your peace of mind. Our team is dedicated to providing exceptional customer service and competitive pricing. At BTS Cars, ‘We Go The Extra Mile’ to meet your needs and exceed your expectations. Whether you're looking for a stylish saloon, a reliable SUV, or a sporty hatchback, we have something for every taste and budget.
Informações de contato
Unit 21, Northedge Business Park, Alfreton Road, DE21 4BN, Derby, Reino Unido
- 01332 229703
- btscarsderby@gmail.com
- btscars.uk
4,5
Excelente
100 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Highly Recommended! Great Service!
From start to finish Rob at BTS Cars had been great.
During all communication and visits, Rob and other staff I have met were very polite.
Great showroom and a great range of cars. I couldn't recommend enough!
Ill definitely return for future purchases and I have already recommended to family and friends.
Thank you for your help with my new car!
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you so much for such a detailed and thoughtful review, it really means a lot to the whole team.
We’re delighted to hear Rob and the team looked after you so well throughout, and that you enjoyed your visits to the showroom. Creating a welcoming and easy experience is exactly what we aim for.
It’s especially nice to hear you’ve already recommended us to family and friends, that means everything to us as a car dealership in Derby.
Enjoy your new car and we’ll look forward to seeing you again in the future 🚗
Just bought a car from Rob and the…
Just bought a car from Rob and the experience was absolute top-level! He made the whole process smooth and stress-free. I’m looking forward to the same great service in the future. Highly recommend. I’m confident that this same level of professionalism will continue if I have any issues down the road.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for such a great review, we really appreciate it.
We’re glad Rob made everything feel smooth and stress free, that’s exactly how buying a car should be. It’s also great to hear you feel confident coming back to us in the future, we won’t disappoint.
Thanks again for the recommendation and for trusting BTS Cars with your purchase here in Derby 🚗
Trust
Rob and his word are worth the weight of my car ....best experience I have had buying a car ever ...
23 de dezembro de 2025
Avaliação não solicitada
Resposta da BTS Cars
Thank you, that really means a lot to us.
“Worth the weight of your car” might be one of the best compliments Rob’s had, we’ll definitely be sharing that with him. We’re so pleased you had such a positive experience.
Moments like this are exactly what we aim for at BTS Cars. Enjoy your new car and thanks again for your trust 🚗
BTS Cars
Honest chat with Rob, clean car, nice facility.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for your feedback, we really appreciate you taking the time to share your experience.
Glad to hear you enjoyed the honest approach, the car and the showroom, that’s exactly what we aim for at BTS Cars.
We hope to continue doing business together in the future, and maybe next time we can earn that full 5 stars. Thanks again for choosing us when buying a car 🚗
Rob was super helpful
Rob was super helpful at getting us all set up ahead of time so we could drive away the same day! We travelled 2 hours just to get here and it was totally worth it! Great customer service and car was immaculate
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you so much for making the trip and for leaving such a great review.
We’re really glad everything was ready for you and that you could drive away the same day, especially after travelling so far. Rob will be pleased to hear this, and we’re happy the car was exactly as expected.
It means a lot you chose BTS Cars for your journey of buying a car, enjoy it and thanks again 🚗
Would reccomend, Thankyou guys!
Just financed a T-Roc from BTS cars. Richard was so helpful and patient every step of the way.
Would definitely reccomend BTS cars!
12 de fevereiro de 2026
Resposta da BTS Cars
Thank you so much for your kind review, we really appreciate it.
We’re glad Richard could support you every step of the way and make the whole process smooth. Especially with finance, where we proudly do our best to go through everything clearly and without any stress for our customers.
Enjoy your T-Roc and thank you again for choosing BTS Cars 🚗
Resposta da BTS Cars
Thank you for your review, we really appreciate it.
Glad everything was quick, easy and exactly as promised, that’s what we aim for every time when helping customers find the right car.
Enjoy your new car and thanks again for choosing BTS Cars 🚗
I’ve bought a few cars in my life
I’ve bought a few cars in my life, but this dealership is different. Very good aftercare and customer service. They genuinely care about you even after you’ve given them your hard earned money, which is rare.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for such a meaningful review, it really means a lot to us.
Hearing that we stood out from your previous experiences when buying a car is something we genuinely value. Looking after our customers even after the sale is a big part of how we work at BTS Cars.
We really appreciate your trust and hope you enjoy every mile in your new car 🚗
Rob was super easy to work with
Rob was super easy to work with, polite and professional. The show room was clean and had a real look of class and elegance. I drove 1 hour and a half to see them and will be definitely returning in the future. Thank you to rob and the team.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for such a lovely review, we really appreciate you making the trip to see us.
Great to hear Rob made everything easy and professional, and that the showroom left a good impression too. It means a lot that you’d travel that distance and still plan to come back.
We look forward to seeing you again at BTS Cars, and helping you again when the time comes to buy your next car 🚗
Fantastic experience
Fantastic experience, went in with my wife to part exchange her car and walked away same day very satisfied! Rob was super helpful and made it a seamless and informative experience. Won't hesitate to return!
(And no leaves under the bonnet) 👌
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for such a great review, it really made us smile.
We’re glad everything went smoothly with the part exchange and that you were able to drive away the same day feeling satisfied. Rob will be pleased to hear he made the experience seamless and informative.
And we’ll definitely keep the “no leaves under the bonnet” standard going 😄 Thanks again for choosing BTS Cars when buying a car 🚗
Amazing experience!
Just purchased a car with Rob at a great price in perfect condition. Highly recommend BTS cars and will return again for my next vehicle!
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for the great feedback, we really appreciate it.
We’re glad you were happy with both the price and the condition of the car, and that Rob made the whole process a positive one. That’s exactly what we aim for when helping customers find the right vehicle.
It means a lot that you’d come back to BTS Cars for your next car, we’ll be here when you’re ready 🚗
Just bought a Tesla Model Y from BTS…
Just bought a Tesla Model Y from BTS Cars and had a great experience. Rob was very attentive, answering all my questions promptly and was very friendly and approachable. I would highly recommend Rob and BTS Cars. Thank you.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for your kind review, we really appreciate it.
We’re glad you had a great experience with Rob and that all your questions were answered clearly and quickly. Enjoy your Tesla Model Y, it’s an amazing car.
Thanks again for recommending BTS Cars and for trusting us when buying your car 🚗
Honestly
Honestly, I can’t believe how good the quality of this car is, and they were the cheapest in the country for this age and mileage.
Phenomenal customer care. Thank you. 5 stars from me.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Really appreciate this, thank you.
It’s always nice when someone notices the effort we put into both the cars and how we look after people, that’s what matters most to us. Glad you found the right one at the right price.
Enjoy it and thanks again for choosing BTS Cars 🚗
Rob was great from start to finish
Rob was great from start to finish, guided me through all the steps as a first-time driver and explained all the ins-and-outs in great detail - couldn’t ask for better customer service, and a brilliant car to drive away in!
28 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thanks a lot for this, really appreciate you sharing it.
Buying your first car is a big moment, so it’s great to hear Rob took the time to guide you properly and keep everything clear from start to finish. That’s exactly how we like to do things at BTS Cars.
Enjoy the new car and all the first drives that come with it 🚗
Recently
Recently, I bought a vehicle from BTS Cars Derby and was thoroughly impressed with the entire experience. From the initial contact, the team was welcoming and made the process feel simple and stress-free. They explained each step clearly and kept me well-informed, striking a perfect balance between professionalism and genuine care.Special kudos to Rob, the Sales Manager, whose expertise, honesty, and friendly demeanor made the whole process feel seamless. He provided clear guidance at each stage, and by the time I went to pick up the car, everything was prepared and as promised.Overall, it was a straightforward, informative, and incredibly positive experience. I wholeheartedly recommend BTS Cars Derby to anyone seeking a seamless and reliable car-buying journey.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for taking the time to write this, it genuinely means a lot to us.
We try to keep things clear, honest and well organised from the first conversation right through to collection, so it’s great to hear that came across. Rob will really appreciate the mention as well.
Thanks again for trusting BTS Cars with your purchase, and we’re glad we could be part of such a smooth car buying experience 🚗
Excellent service thanks Russ
23 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you for this review! Much appreciated!
Great dealership
Great dealership. From the first contact everything felt honest and transparent. The pricing was fair and the whole process was easy and stress free. Most importantly, I felt I could trust them, which is rare these days. Even after the sale, they were very helpful and answered every question I had. Highly recommended
16 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Really appreciate you saying this, thank you.
Trust is a big thing when it comes to choosing a car, so it’s great to hear you felt comfortable with everything from the start and even after you’d driven away. That’s exactly how we want people to feel when dealing with BTS Cars.
Thanks again for the recommendation and for putting your trust in us 🚗
I recently purchased a VW Golf from BTS and would do so again!!
I recently purchased a VW Golf from BTS cars. The process was seamless throughout and Rob was very helpful answering the many questions I had ensuring I felt comfortable and understood everything involved when buying a car from BTS.
I would highly recommend using BTS for anyone looking for a new great quality car.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thanks a lot for this, really appreciate you coming back to us.
Glad Rob could make everything feel clear and straightforward, especially with all the questions along the way. That’s how buying a car should be, no pressure, just the right support when you need it.
Enjoy your Golf and we’ll be here whenever you’re ready for the next one 🚗
Good service and friendly staff
Good service and friendly staff. The process was easy and I’m happy with my purchase. Would recommend this dealership.
20 de novembro de 2025
Avaliação não solicitada
Resposta da BTS Cars
Thanks a lot for your kind words, we really appreciate it.
Glad everything felt easy and that you’re happy with your purchase, that’s exactly what we aim for every day at BTS Cars. It’s always nice to know the team made a good impression too.
Enjoy your new car and thanks again for choosing us 🚗
I recently purchased a car from BTS…
I recently purchased a car from BTS Cars Derby, and the experience was outstanding from start to finish. From my very first interaction, the team made everything feel straightforward, welcoming, and completely stress‑free. Every step of the process was clearly explained, and they kept me informed without ever overwhelming me a perfect balance of professionalism and genuine care.
A special mention has to go to Rob, the Sales Manager, who was excellent throughout. His knowledge, transparency, and friendly approach made the entire journey feel effortless. He guided me through each stage with confidence and clarity, and by the time I arrived to pick up the car, everything was prepared and ready exactly as promised.
Overall, it was an easy, informative, and truly positive experience. I’d highly recommend BTS Cars Derby to anyone looking for a smooth and trustworthy car‑buying process.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da BTS Cars
Thank you so much for your 5 star review and for choosing BTS Cars, we truly appreciate it.
We are really pleased to hear your experience was smooth and stress free from start to finish, especially with the finance, where we proudly make sure everything is explained clearly and simply for our customers.
Rob will be delighted to hear your kind words.
Enjoy your new car and we look forward to welcoming you back in the future 🚗
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