Buddy Bottle Avaliações 96

Easy to order, quick delivery
I love my buddy bottle it has made summer walks so much better not only does my dog get fresh cool water but I can share saves me carrying an extra drink for myself or spending money on drinks while I’m out with the dog easy clip to attach to belt or just put it in my backpack water stays cool love it

Items never received , Replacenents never received . I don’t think they were ever sent. Refund requested.

We have been using Buddy Bottle since last summer and it’s fantastic, great quality and brilliant to take out on trips with Rocky our Shih Tzu.

We left it by mistake on one of our days out and reordered as we cannot be without it.

Thankfully it has been found and it’s being sent back to us so I contacted customer support and explained the situation and asked it I could cancel the order.

They came back very quickly and have cancelled and have refunded, outstanding customer service.

I highly recommend this great company.

Awful delivery and response
Took months to receive. And all we was told is it was due to a train derailment in India!

Much too long between ordering and delivery. The holiday I needed the buddy bottle for came and went before it arrived. Very disappointed

Such a great product! So handy on days out and holidays. Keeps water and food cold and fresh!

Placed my order on may 24th. I still have not received my order, despite being told my order was on its way a week ago(via email) it still has not been sent ( their order page, the evri tracking number and the shop app all show this). The only way you can contact customer service is via email which it takes a minimum of 4 days for them to answer and now they don’t seem to be answering them at all. Very disapointed, this has put me off supporting small uk businesses that aren’t local to me.

The Buddy bottle is great however the bottle bag I purchased has been very disappointing.
The first time I used it the clip on the strap broke … and the water bottle was only half full.
On emailing the company I was promised a new bottle strap.
4 weeks later and no strap replacement has arrived despite the company owner emailing me to say it had been posted.
All my emails in the last 2 weeks have not been replied to.
Amazing that there is no phone contact for concerns only an email address.
What a way to treat a customer !

I’ve still not received any of my 2 items I ordered! I have emailed numerous times and no one is getting back to me! Opened a dispute and it got closed as they said they would deliver and haven’t! £60+ out of pocket! Scam company as far as I can see!

fast and reliable service also we love fact it has water bowl and trear bowl we use it all the time was worth every penny

The bottle is good quality and really handy having the little bowls attached. Can’t comment on the bag as it’s not arrived yet. Delivery times are very poor and nothing like the 2-4 business days delivery policy stated. I had to chase the bottle a week after the order. I then ordered the bag on 11 July and it’s now 21 July. Still waiting ….

Easy ordering with the bonus of an extra dish for free. Fast delivery in great packaging. Seemed quite expensive but on receiving I can see it is well worth the cost as it’s good quality and seems substantially made. Thanks Buddybottle!

Great product to go with my bottle but still waiting for my discount I was offered!

What a great bit of kit , if your are into big walks with the dog , and you need to carry water and food , this is it , yes you can buy cheaper, I love mine , I can throw it in my rucksack and walk all day and have enough food and water for the dog

What a great piece of kit for dog parents! Love how good it looks and how well made it is!

Love the Buddy Bottle, it’s easy to carry, a high quality finish and the additional bowl means we can feed Buddy (yes that’s also our dogs name so it was a bonus) easily too

great high quality bottle

I had reviewed a slightly more negative review due to my order being delayed/missing.

Emma the owner/founder has been in touch with more information regards what had happened and pleased to say everything has been sorted regarding my order.

Very grateful for the personal email explaining the situation and will definitely be ordering again.

Really great design & love the treat/food & drink bowls that are attached to the bottom really innovative very pleased with them! 😊

We absolutely love the Buddy Bottle! The design is sleek, and the quality is exceptional. It's the perfect solution for keeping our dog hydrated and fed during walks. The insulated bottle ensures the water stays cool, and the two detachable bowls are incredibly convenient.
I must also highlight the outstanding customer service provided by Emma. She was professional and responsive!
I highly recommend the Buddy Bottle to any dog owner looking for a practical and stylish way to care for their furry friend during outings.