Build My Gift Avaliações 

256
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have placed my order two weeks ago, I still have not yet received my order. I have emailed the support team and have received no response yet. I first made a mistake the with cvc of my card and... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With several choices out there, it's a challenge to find the right company to fulfil such a project. From the start, Build My Gift were professional and eager to ensure that we received the best... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Informação fornecida por fontes externas variadas

Making gift-giving easy, Build My Gift offers users the chance to create a bespoke gift box for their chosen recipient. Choose from our selection of luxuries to create the perfect gift or select from our beautifully assembled pre-curated boxes. Whatever the occasion, we've got it covered.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

256 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(256)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent

The order process was simple, customer service was great and my best friends loved the gifts that they received. Would definitely use build my gift in the future.

18 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would recommend 10x over

Would recommend 10x over! Excellent service from start with the website to delivery of the gift. Everything was fast and efficient, I added in a special request which was even added in when most companies would ignore that part.

Made someone very happy, can’t thank them enough.

18 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Really impressed with the service sent my dad a birthday gift which arrived early and he said was well wrapped 😊

18 de abril de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

My experience

Website ordering process was easy, email communication re parcel delivery also very good. Was disappointed that several of my chosen items were out of stock when building my gift however that may be due to our current crisis? Overall I was delighted at discovering this site.

17 de abril de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great idea but needs improvement

Great idea to be able to build a gift and send in a gift box but it’s a pity that a lot of what I wanted to choose was out of stock.
Also it would help the person receiving the gift to be advised what was inside as the packing material hides what’s in there and some items nearly got thrown away.

17 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality

Delivered exactly when expected, beautifully presented and such high quality products for a great price. Also love the little touch that the card inside is hand written rather than printed!

16 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery & communicate on point!

The gifts were beautiful, but what was great was the delivery was super quick after I placed my order and I was communicated with via email every step of the way, from my order being received, parcel packed, estimate day of delivery and estimated time slot of delivery.

Great service, thank you!

24 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An easy process with excellent results

An easy process with excellent results. Gifts delivered as requested and on time.
Thanks

1 de janeiro de 2020
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Tammy

Thanks for leaving a review.

We're glad you found the process simple and the gifts were delivered as expected.

Best Wishes

Build My Gift

Avaliado com 5 de um total de 5 estrelas

Quick service and great box

Quick service and great box! Thank you

27 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hello Lauren

Thank you for taking the time to leave us a review.

We are super pleased you were happy with both the service and product.

Best Wishes

Build My Gift

Avaliado com 5 de um total de 5 estrelas

Amazing Experience. Great Choices.

Great choice, fantastic customer communication and love all the updates on the order.

25 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Tetyana,

Thank you for going to the trouble of leaving us a review, its much appreciated.

We're pleased you were happy with the communication from our customer service team, its an element we pride ourselves on!

Thanks again,

Build My Gift

Avaliado com 5 de um total de 5 estrelas

Felt like I had my own Elves helping out!

Best gifting service! No task too small! Superb quality and took care of everything

24 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Aleks

Thank you for taking the time out to leave a review and for the kind words, they are truly appreciated.

I will pass your compliments on to the team, who I am sure will be ecstatic to hear their efforts do not go unnoticed.

Best Wishes

Build My Gift

Avaliado com 4 de um total de 5 estrelas

Parcel arrived on time

Parcel arrived on time but as it's a Christmas Present haven't seen inside so can not comment on it.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Carol

Thank you for leaving a review, its much appreciated.

We hope that your Christmas present was well received and that you consider choosing us in future :)

Best Wishes

Build My Gift

Avaliado com 5 de um total de 5 estrelas

Great service!

20 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Bashayer,

Thank you for taking the time out to leave us a review. We appreciate your kind words and hope your gift went down well.

Best Wishes

Build My Gift

Avaliado com 5 de um total de 5 estrelas

Two Christmas gift boxes

I came across build my gift on Instagram and it looked fantastic, website was easy to use and I was impressed by the product range. I ordered two boxes, delivery was quick and presentation was great. I would definitely recommend this to my friends and family.
One thing I would mention was the packaging, I was a bit concerned about the amount of polystyrene puffs that was used to pack the cardboard boxes (which of course had to go in the bin) whilst I appreciate that the boxes are fragile but I think an alternative could be used to ensure that the waste is recyclable (not sure that polystyrene can be recycled). Overall, really pleased with my gift boxes!

18 de dezembro de 2019
Avaliação não solicitada
logotipo da Build My Gift

Resposta da Build My Gift

Hi Kaya,

Thank you for taking the time out to leave a review. We are ecstatic that you were happy with the delivery and presentation of your gifts, we hope your recipients were too!

Regarding your point about the use of polystyrene puffs - we have been assured these are 100% biodegradable. Nevertheless we have taken your points on board and will look at possible alternatives moving forward.

Best Wishes

Build My Gift

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