Bump Boxes Avaliações 

Make sure you read the fine print, you will be charged $25 fee if you try to cancel your subscription for any reason. My daughter was gifted another box by her MIL and I could not cancel this one without paying the fee....so I guess she gets 2 boxes! Also, as the gift giver, I have no way of seeing what is in each box after they are sent until my daughter has to send me a video. I should be able to go onto the website and actually see the products that I have paid for after they are sent. Very disappointed in the entire experience with Bump Box and will not be recommending to anyone. And yes, I have spoke to customer service about these issues several times and never get resolution.

Massive WARNING: DO NOT TRUST, DO NOT PURCHASE FROM THIS COMPANY. THEY ARE A SCAM.

I bought a 6-month Bump Boxes subscription for my wife, expecting it to end after six months. Instead, they kept charging me for additional months without clear disclosure of their deceptive auto-renewal policy. When I reached out, they refused to refund even a single month, basically saying they don’t care about their customers. The products included are poor quality, useless, or otherwise offer no value. Almost everything in the 6-month subscription has been trashed. This is a predatory, misleading scam, especially targeting new parents. I will go out of my way to warn everyone in my large network to avoid Bump Boxes like the plague.

Very misleading and disappointing. I should have known when my second box had many items that were also in the first box. I was glad that you could “return” items for credit and buy new items, even though they have prices inflated. Example is an ubbi pacifier holder that is $5 on Amazon is listed as $10 on their site.

What disappointed me most was that I signed up for a 6 month subscription, but apparently you keep getting boxes until you cancel. The representative I spoke with said “we inform you when you signed up that this would happen.” Oh, 6 months ago I would have made a note to remember to cancel 6 months later? It’s misleading and predatory. I asked if there’s any way I could get a refund for the box that was purchased without my consent or agreement and she said “no cancellations or refunds.”

Definite scam , not worth it. About half the products were good and half were just “fluff”.

breastpump through insurance never apply from here
I would never recommend this company to any of my friends and colleagues had a horrible experience here dealing with everything and they says they will give you free breast pump through insurance and will charge copay and all the amount from the customer. They ask me $500 for a breast pump that cost $94 at amazon. And after bargaining with the customer care they approved for $115 for those pump which should be free of cost from insurance. I had terrible experience from here. Ruined 3-4 days just bargaining here. Fake company only here to earn benefits from insurance companies & people.

I purchased a 6 month subscription for my daughter, it was her first pregnancy so I was extremely excited when I found this business all over social media. It seemed wonderful. Had l know it was a pain in the butt to cancel, I would not have bothered. I would have sent my own care package every month. After the 6 boxes were paid for, I sent a text to the number provided on the website. From there I get a response to contact them via email and that this is the only way to cancel. So I did. After I sent an email requesting to cancel, I get another email from them stating that due to higher than normal volume I could take a few days to get a response and in bold there was a message warning that if you email back again too soon, your email will be put to the end of the queue. 10 days later I get a charge to my account for another box. I emailed again. They answer the same day and send me a link to cancel. And although I had fulfilled my subscription, their return policy stated they won’t do refunds on purchased boxes. So because their customer service never responded to ME after 10 days, I get charged for a box I did not want.

Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request.

I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it.

While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation.

Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.

Review by Anonymous User Overall, we enjoyed the products given in our bump boxes. They had some nice monthly surprises and good brief articles sent to us weekly that aligned with my wife’s experiences. It was always nice to say “Yea I’m going through this exact thing”. A few of the products were a little bit of a letdown - and one box of prenatals that was sent to us were expired. We didn’t use them anyway, we always had our own, but still. Our disappointment was on the cancellation portion. Because we had our baby at 38.5 weeks, we didn’t need our last box and were charged $25 early cancellation fees. They offered to send us post baby boxes but we weren’t interested. It’s fun and we would subscribe again, just really annoyed at the cancellation fee and expired prenatal.

I was unimpressive with the 2 boxes I received. So I emailed them repeatedly to cancel my subscription.
They never did.
So I had to cancel my card. They've been sending me emails and texts to update my payment info.
I've again messaged them to cancel my subscription. I'm not receiving or paying for any more boxes.
Yet they continue harassing me, months later.
The products aren't worth the cost and the customer service is nonexistent.
0 stars DO NOT WASTE YOUR MONEY

It is my first pregnancy so i was excited to try this subscription boxe. honestly its not worth it at all for the price. You can get all those item at the dollarstore . and i have alot of repeat in the different box. I do not recommand..

Be mighty careful! They do not tell you the subscription automatically renews and they don't give a heads up you're about to renew. You just get an invoice when the 7th box is sent!

I don't think the products are up to a decent standard, but most of all, when I wanted to cancel early, there was a 25$ fee to cancel early. Not only were we dealing with a baby coming way early, but now a fee to cancel something we did not care for, and at this time they can't meet my needs for a baby born so early, so they charge me a fee. DON'T SIGN UP FOR THIS, IT'S A RIP OFF

NOT WORTH THE HASSLE........
I thought it would be cute to order MOM & DAD Bump boxes for my Son & Daughter In Law's baby shower. As soon as I placed the order they charged my credit card, that was 3 weeks ago and I have yet to receive my packages. A mouthy CSR Jessica told me once the box leaves them it is no longer their responsibility. I have NEVER in my life heard of such a practice! THE NERVE TO SAY THAT TO A PAYING CUSTOMER! REMEMBER WHERE YOU'D BE WITHOUT YOUR CUSTOMERS! I contacted UPS that says the package isn't tracking properly so it needs to be found by filing a complaint which ONLY THE SENDER CAN DO!!! I AM THE RECEIVER JESSICA "Lead Customer Service"! I WOULD RECOMMEND NOT USING THIS COMPANY! Buy your own little gifts it's more personal. This place is a scam probably out of Jessica's basement.

These boxes were so cheap and not worth the money at all, we got tons of duplicates and customer service is terrible ! I was even charged to cancel this crappy orders !! Never buy

I have been trying to cancel my bump box since the second box! They do not reply nor answer the phone ! They keep taking money out my account and it’s no way to cancel! This is a scam and I do not recommend. Someone needs to reach out to me asap!! Highly disappointed because so many ppl ask me about you guys

This is scam and there is no support neither anyone to reply to concerns. Signed up for my wife and received a box of items that she cannot use. For god's sake we received 2 baby milk bottles at week 1. Countless times of waiting 30+ minutes on chat to get a response and no one is responding. At the end i gave up and cancelled my subscription to find out that they charge 25$ cancellation fee that is not discussed when first signing up. This website is just a scam. Do not use this as it will only add to your stress as new expecting parents. I wish i can give 0 starts. You guys do not deserve the 1 star.

I received my first box, and was happy with what I received, It included face wash, toner, dry shampoo, as well as some gummy vitamins, a cup that says MAMA on it, and some tracker signs. All things I will probably use. I just received my second box today, and there is just no way this is worth $40... I received another water bottle that looks fairly cheap like maybe $5, the same exact gummies they sent me in the last box... I don't need 2 of the exact same thing 2 weeks apart, some ginger snack crackers that look pretty gross actually, and a felt letter board which is cute. but that was it..., how is that worth $40, I bet in total its like $20 worth of stuff. I'll have to see how the 3rd box is but was disappointed with this one.

When my girlfriend and I found out she was pregnant, I ordered her the box. It was her first pregnancy, and she was so excited when it arrived in the mail. Once the second one arrived, and the initial excitement of pregnancy was over - she told me the box was sweet, but most of the stuff was junky and not worth it. So, I went to cancel and had to pay a cancelation fee of $25 (order #4RLD-MM5W-E7ZF-QYGZ). I wasn't super happy about that.
Additionally, her second box (that arrived July 15th-ish) came with some prenatal vitamins (from Enfamom); she already had an open bottle of prenatals (Ritual) that she had to finish, so come mid-August she goes to try some of the Enfamom prenatal vitamins (a 90 day supply), and sees that the bottle expires in two weeks (Sept 1st). She was upset and honestly grossed out that a company - catering to pregnant women - would send out basically expired prenatal vitamins. Even if she started the supply on 7/15, a 90-day supply should have lasted until 10/15. She would have had to take expired vitamins or only use half the bottle. She isn't a difficult person - she's taken an expired Advil or Tylenol here or there - but while someone is pregnant with their first child and ordering from a company catering to pregnant women, this is unacceptable. It makes me wonder how long some of the other products sit in their warehouse before being sent out. Between the expired prenatal vitamins, the cancelation fee, and the low quality of the items - this box is not worth it. And definitely not the subscription.

Newborn box, new mom box and dad box.. these were so disappointing. I would never recommend. Please take the money and go build your own box for less, such a scam.

Terrible customer service. Never received a confirmation on order, followed up multiple times, over two weeks fir delivery… would never recommend!

Stop renewing automatically and stating that it is a service for the mom's. If I wanted more than a 6 mo. subscription I would have signed up for 9 or 12. This is only a service you do for the company....not the new mom's. New mom's are going through enough and this is a way to take advantage of them. Shame on you!