Currys Business Avaliações 4.399

Had a issue with a product after it was 10 months old. Contacted Matthew Richardson at customer services and explained the issue. Goods were collected and replaced next day. Unbelieve service, I can't recall ever getting customer service to this level. I won't be going elsewhere for my electrical goods again with this level of customer service 11/10 Awesome!

I have just had excellent service and fab help from Natalie in Business Support. I had ordered the wrong item and Natalie was just beyond helpful in getting me sorted asap. Such a quick service will defo shop again.

Don't buy anything from this lot. Even if you make it crystal clear you don't want to be bothered with marketing you will get emails and calls.

Excellent service by Jake Downes in the Wednesbury branch. I've been dealing with the team for about 2 years and the service has always been consistently good. Jake always tries to find good deals for our business which is appreciated.

Natalie was amazing, quick and the process was seamless. Which ticks all the boxes.

Quick delivery and great customer service from Francesca when something wasn’t clear. Just what’s needed for businesses buying IT - usually at the last minute!

Very helpful staff and guided me towards some brilliant savings on my preferred laptop.
Great bunch, very happy.

Overall not a great experience with Curry's business customer service.
However Phil went out of his way to chase things up for me even though initially he wasnt dealing with the case. So a big thank you to Phil

Great communication! Phil was very helpful, thank you!

Superb and very quick service and response from Lacey regarding a lap top issue and replacement. Kept fully up-to-date with progress and next steps. Email updates made it very easy to follow / track what was happening. Resolved very efficiently and order now on it's way. Pleasure to experience this level of customer service. 5*

A fantastic customer service experience. Francesca provided constant communication, help and kindness through my returns process.

Ordered a printer and received a hoover instead! After numerous phone calls with Danielle and not being believed that a hoover had arrived, we had no progress. Eventually after calling AGAIN 3 days later we got Phil on the phone instead. Phil was able to resolve our issues there and then, organising a new printer to be sent and a collection arranged for the hoover. This rating does not reflect the service provided by Phil but more the frustraton caused by Danielle.

I ordered a laptop that wasn't compatible with our work system, Danielle was quick to respond with options for how to remedy the situation, and within 2 days, a re-order had been made and arrangements for the incorrect laptop to be collected were in place. Efficient and professional experience.

Awesome service all the way through ordering, cancellation by my customer and no questions asked return to Currys!

The agent Francesca was very helpful and also followed up post delivery, which is above and beyond.

I have a business and personal relationship with Currys for over twenty years. During this period I took the advantage of creating relationships so that each of us understood our requirements.
I benefited from the extensive knowledge that their teams of experts could provide and never at any point suffered from a lack of availability. There is genuine mantra of wanting to see a satisfied customer and this goes a long way in making Currys the place to go to.

Super helpful team whenever I have requests or need support

Business Support Specialist Francesca took time to understand my problem and fixed it. Arranged everything and even took the trouble to email me to remind me. Excellent

Ella and Angel did a fantastic job and helped out so patiently and were very professional and understanding.