Currys Business Avaliações 

4.650
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais

Avaliado com 5 de um total de 5 estrelas

Re:Francesca who Business Support Specialist Currys Business, 6th Floor, Merck House, Poole, Dorset, BH15 1TW. Francesca has provided me and my Company with a great service this saving muc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Informática
  2. Loja de Eletrodomésticos
  3. Loja de Eletrônicos
  4. Loja de utensílios de cozinha
  5. Empresa de telecomunicação
  6. Loja de Televisão

Escrito pela empresa

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(4.650)

1.095 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Mis-sold equipment

We came into the Warrington store with a view to purchasing 3 new dell/lenovo laptops for business use . We wanted this brand as we were comfortable with the capabilities as we,ve previously used these brands. The sales rep convinced us the the ASUS notebook was a more cost effective laptop quoting " they are exactly the same but cheaper " Since we started to use the laptops we discovered that this particular model would not support dual screens . We have been in conversation with Curry,s for 3 weeks to date and still no resolution . Currys answer was that we ( as the customer ) need to purchase secondary devices which we feel is unacceptable since as we were sold these as " exactly the same " . Very disappointing after sales service as we have spent approx 2.5k with them and tech equipment

5 de agosto de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We appreciate you sharing your experience with us regarding the recent laptop purchase for your business. We sincerely regret the frustration and inconvenience caused by the discrepancy in the capabilities of the ASUS notebooks, especially concerning the dual-screen support. We understand how disappointing it is when a product doesn't meet the expectations set during the sales process, particularly after investing a significant amount. We are truly sorry that our after-sales service has not yet provided a satisfactory resolution.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Andrew who was…

Excellent service from Andrew who was very attentive with my orders. He was particularly helpful over missing items and got everything resolved swiftly. Highly recommend!

20 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're so glad to hear you had such a positive experience! Your kind words about our team member's attentive service and swift resolution of your missing items are truly appreciated.

Avaliado com 5 de um total de 5 estrelas

Impressed with the service I received

I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuring that the process went smoothly. I was very impressed with the service I received.

14 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're delighted to hear that our customer service team was able to assist you efficiently with your return and refund. We appreciate your positive feedback regarding the smooth process and excellent communication.

Avaliado com 5 de um total de 5 estrelas

Lorna was great

Lorna was great! Super helpful and made it a good easy experience.

29 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Thank you so much for your wonderful review! We are delighted to hear that you had such a positive and easy experience with us. We truly appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Great customer service

My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

4 de agosto de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Thank you so much for your wonderful review! We are so pleased to hear that our team was able to assist you effectively and keep you updated on your order's delivery. We appreciate you sharing your positive experience.

Avaliado com 4 de um total de 5 estrelas

Good customer service

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

27 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're so glad to hear about your positive experience at our Purley store and that our team provided helpful, patient service. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Curry’s customer service great

Went in store to by something online because I was struggling. I was helped with my order from raj, he was extremely helpful and very polite

24 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're so glad to hear our team member was able to assist you effectively with your online order. We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Danielle was quick to understand the…

Danielle was quick to understand the issue, helpful explaining the situation and then made sure I was kept updated as matters progressed. I knew there was a reason why we always use Currys Business for our IT purchases. Thank you Danielle.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such excellent support and kept you well-informed throughout the process. We truly value your continued business.

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking

Absolutely shocking , ordered a load of appliances for my business, a new kitchen for a client , all came wrong , returned , had to pay more , still waiting for new ones , lost money on my clients waiting, awful do NOT USE

3 de agosto de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We are truly sorry to hear about the incredibly frustrating experience you've had with your recent order for your client's kitchen appliances. It's clear that this situation has caused significant disruption and financial loss for your business, and we sincerely regret that. We understand your disappointment and the impact this has had on your client.

Avaliado com 5 de um total de 5 estrelas

VERY GOOD TO DEAL WITH NO HASSLE

VERY GOOD TO DEAL WITH NO HASSLE

tHANK YOU

1 de agosto de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're so glad to hear you had a hassle-free experience with us. Thank you for your kind words!

Avaliado com 1 de um total de 5 estrelas

I bought a washing machine which was…

I bought a washing machine which was delivered damaged which was taken away from delivery men and they took 3 days to deliver another one which meant 3 days without a washing machine with 3kids , shocking service.

28 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Good Afternoon Paul,

Thank you for taking the time to leave us a review, I am sorry to see you have had a poor experience.

Please can you send you Business account code and sales order number to getintouch@business.currys.co.uk so I can look into this for you

Thank you

-Danielle

Avaliado com 5 de um total de 5 estrelas

I ordered my computer using Currys…

I ordered my computer using Currys Business website. After 5 working days the item did not arrive. I contacted their customer service and Lorna responded and handled my case excellently. She investigated this matter and found out the incorrect tracking was used and thus the item was return to the supplier. Lorna then offered me a refund or a replacement. I choose a replacement and my request was actioned on the same day. Lorna even provided me the tracking number and notified me by email when the item was delivered. Lorna has demonstrated ownership in this matter and excellent customer service. I couldn't be more happier.

27 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We are truly delighted to hear about your positive experience with us. It's wonderful to know that our team member was able to resolve the delivery issue efficiently and ensure you received your replacement promptly. We always strive to provide excellent customer service and are pleased that we met your expectations. Thank you for sharing your feedback; it means a lot to us.

Avaliado com 4 de um total de 5 estrelas

Things went wrong with my order

Things went wrong with my order. The delivery time was not clear BUT when I raised it with customer services it was resolved very well . When things go right it’s easy to give a good review it’s perhaps when things go wrong and are fixed that really makes a difference!

7 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We truly appreciate your feedback and are glad our team could resolve the delivery issue to your satisfaction. We understand that clear communication is vital, and we are always working to improve our processes.

Avaliado com 5 de um total de 5 estrelas

Lorna was brilliant and communication…

Lorna was brilliant and communication was perfect

30 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience and that the communication was perfect. We truly appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Francesca

Fantastic service from Francesca
Couldn't have asked for more
Would give 10 stars

30 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We're so happy to hear you received fantastic service. We appreciate your kind words and 5-star rating!

Avaliado com 1 de um total de 5 estrelas

Rigid price promise with no goodwill discretion

I bought a Hisense washing machine from Currys Business on 11 July 2026 for £404.34. Less than two weeks later, Currys reduced the identical model to £379.

I understood that I was outside their seven-day price-promise period, but I asked whether they would consider refunding the £25.34 difference as a goodwill gesture. I was told that their system would not allow any discretionary refund outside the seven-day window.

The staff were polite and explained the policy clearly, but I was disappointed that there was apparently no discretion at all, particularly for a business customer and for such a modest amount. The original purchase itself was straightforward, but the inflexible response has made me less likely to use Currys Business again.

11 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

We appreciate you taking the time to share your experience regarding the recent washing machine purchase and the subsequent price adjustment. We understand your disappointment that we were unable to offer a discretionary refund outside of our stated price-promise period, especially as a valued business customer. We acknowledge your frustration with the inflexibility of our policy in this instance. Your feedback is important to us, and we will certainly consider your comments as we continuously review our customer service practices.

Avaliado com 5 de um total de 5 estrelas

Francesca was very helpful

Francesca was very helpful and even kept an eye on my order everyday without being asked too - she went above and beyond!

29 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Thank you for your wonderful review! We are so pleased to hear that you received such exceptional service and that your expectations were exceeded. We will be sure to pass your kind words along to the team.

Avaliado com 1 de um total de 5 estrelas

A pointless department

Confused as to why Currys business exists? All my attempts in buying multiple items were denied or cancelled. My most recent purchase of a health tracker was denied because they assumed i’m a “reseller”. Items that are available at RRP in multiple retailers which was bizarre. My most recent purchase i had to pay via BACS which i’ve had to send 3 emails for, visit store and call customer service. After all this 2 weeks after declining my order they refund almost £4k as “currys business credit”, which is useless since they decline everything i try to buy through them. Every single declined order i’ve had to purchase elsewhere which was a loss in business for currys but also more of an inconvenience for myself. Got told to register with the Business Hub but thus far haven’t been able to fulfil a single order i have attempted. Pointless department it seems

16 de julho de 2026
Avaliação não solicitada
logotipo da Currys Business

Resposta da Currys Business

Good Morning Mohamed,

Thank you for leaving us a review, I am sorry to see you have had a poor experience.

Please can you send your account code and sales order number to getintouch@business.currys.co.uk so I can look further into this for you.

Thank you

-Danielle

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