Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Ver mais
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Veja o que dizem as avaliações
Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Ver mais
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais
Re:Francesca who Business Support Specialist Currys Business, 6th Floor, Merck House, Poole, Dorset, BH15 1TW. Francesca has provided me and my Company with a great service this saving muc... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Informática
- Loja de Eletrodomésticos
- Loja de Eletrônicos
- Loja de utensílios de cozinha
- Empresa de telecomunicação
- Loja de Televisão
Escrito pela empresa
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mis-sold equipment
We came into the Warrington store with a view to purchasing 3 new dell/lenovo laptops for business use . We wanted this brand as we were comfortable with the capabilities as we,ve previously used these brands. The sales rep convinced us the the ASUS notebook was a more cost effective laptop quoting " they are exactly the same but cheaper " Since we started to use the laptops we discovered that this particular model would not support dual screens . We have been in conversation with Curry,s for 3 weeks to date and still no resolution . Currys answer was that we ( as the customer ) need to purchase secondary devices which we feel is unacceptable since as we were sold these as " exactly the same " . Very disappointing after sales service as we have spent approx 2.5k with them and tech equipment

Resposta da Currys Business
Excellent service from Andrew who was…
Excellent service from Andrew who was very attentive with my orders. He was particularly helpful over missing items and got everything resolved swiftly. Highly recommend!

Resposta da Currys Business
Impressed with the service I received
I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuring that the process went smoothly. I was very impressed with the service I received.

Resposta da Currys Business
Lorna was great
Lorna was great! Super helpful and made it a good easy experience.

Resposta da Currys Business
Great customer service
My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

Resposta da Currys Business
Good customer service
Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

Resposta da Currys Business
Curry’s customer service great
Went in store to by something online because I was struggling. I was helped with my order from raj, he was extremely helpful and very polite

Resposta da Currys Business
Danielle was quick to understand the…
Danielle was quick to understand the issue, helpful explaining the situation and then made sure I was kept updated as matters progressed. I knew there was a reason why we always use Currys Business for our IT purchases. Thank you Danielle.

Resposta da Currys Business
Absolutely shocking
Absolutely shocking , ordered a load of appliances for my business, a new kitchen for a client , all came wrong , returned , had to pay more , still waiting for new ones , lost money on my clients waiting, awful do NOT USE

Resposta da Currys Business
VERY GOOD TO DEAL WITH NO HASSLE
VERY GOOD TO DEAL WITH NO HASSLE
tHANK YOU

Resposta da Currys Business
I bought a washing machine which was…
I bought a washing machine which was delivered damaged which was taken away from delivery men and they took 3 days to deliver another one which meant 3 days without a washing machine with 3kids , shocking service.

Resposta da Currys Business
Really lovely customer service from…
Really lovely customer service from Anand. He went out of his way to help us.

Resposta da Currys Business
I ordered my computer using Currys…
I ordered my computer using Currys Business website. After 5 working days the item did not arrive. I contacted their customer service and Lorna responded and handled my case excellently. She investigated this matter and found out the incorrect tracking was used and thus the item was return to the supplier. Lorna then offered me a refund or a replacement. I choose a replacement and my request was actioned on the same day. Lorna even provided me the tracking number and notified me by email when the item was delivered. Lorna has demonstrated ownership in this matter and excellent customer service. I couldn't be more happier.

Resposta da Currys Business
Things went wrong with my order
Things went wrong with my order. The delivery time was not clear BUT when I raised it with customer services it was resolved very well . When things go right it’s easy to give a good review it’s perhaps when things go wrong and are fixed that really makes a difference!

Resposta da Currys Business
Lorna was brilliant and communication…
Lorna was brilliant and communication was perfect

Resposta da Currys Business
Fantastic service from Francesca
Fantastic service from Francesca
Couldn't have asked for more
Would give 10 stars

Resposta da Currys Business
Rigid price promise with no goodwill discretion
I bought a Hisense washing machine from Currys Business on 11 July 2026 for £404.34. Less than two weeks later, Currys reduced the identical model to £379.
I understood that I was outside their seven-day price-promise period, but I asked whether they would consider refunding the £25.34 difference as a goodwill gesture. I was told that their system would not allow any discretionary refund outside the seven-day window.
The staff were polite and explained the policy clearly, but I was disappointed that there was apparently no discretion at all, particularly for a business customer and for such a modest amount. The original purchase itself was straightforward, but the inflexible response has made me less likely to use Currys Business again.

Resposta da Currys Business
Francesca was very helpful
Francesca was very helpful and even kept an eye on my order everyday without being asked too - she went above and beyond!

Resposta da Currys Business
A pointless department
Confused as to why Currys business exists? All my attempts in buying multiple items were denied or cancelled. My most recent purchase of a health tracker was denied because they assumed i’m a “reseller”. Items that are available at RRP in multiple retailers which was bizarre. My most recent purchase i had to pay via BACS which i’ve had to send 3 emails for, visit store and call customer service. After all this 2 weeks after declining my order they refund almost £4k as “currys business credit”, which is useless since they decline everything i try to buy through them. Every single declined order i’ve had to purchase elsewhere which was a loss in business for currys but also more of an inconvenience for myself. Got told to register with the Business Hub but thus far haven’t been able to fulfil a single order i have attempted. Pointless department it seems

Resposta da Currys Business
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