Fairly easy and straightforward process, got a fair sale price after engineers found a hairline crack in the screen under light. The tracked shipping via AnPost integration was a big factor in trus... Ver mais
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Veja o que dizem as avaliações
Buyaphone offers fair prices and excellent customer service. When my device encountered a Google Lock issue, they were incredibly patient and guided me through the process. They returned the phone so... Ver mais
A empresa respondeu
This service is amazing!! From sending my phone to receiving payment it took 1 week! Their communication is excellent. I would def use these guys again. I looked into other phone trade-in companie... Ver mais
A empresa respondeu
I recently sold my phone through buyaphone.ie, and it was such an easy and hassle-free experience! The process was straightforward from start to finish, and I felt completely confident the whole way t... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Buyaphone.ie
Escrito pela empresa
Buyaphone.ie is your trusted destination for top-quality smartphones, accessories, and exceptional customer service. As an Irish company, we take pride in serving our local community and beyond. With a wide range of the latest devices and a commitment to customer satisfaction, we strive to make your phone buying experience seamless and satisfying.
But that's not all - at Buyaphone.ie, we go the extra mile by offering you the opportunity to sell or trade in your old phones, iPads, game consoles and more ensuring that you not only get the best in new tech but also make the most of your existing devices. Explore our selection, read reviews from fellow shoppers, and discover why Buyaphone.ie is the go-to choice for all your tech buying and selling needs
When selling your items to Buyaphone you can enjoy the perks of a secure and trustworthy service that is also based in Ireland, with zero listing fees, fast payments and a quote in under 30 seconds. Not only will you be topping up your bank account, but by selling your old tech you are contributing to a circular economy and doing your bit for the environment by preventing it from ending up in a landfill.
Informações de contato
Dublin, Irlanda
- info@buyaphone.ie
- buyaphone.ie
4,6
Excelente
286 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
16 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi Eric,
Thank you for leaving this great review, we really appreciate it.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Posted my phone through A Post Returns…
Posted my phone through A Post Returns which is brilliant as postman collects it from your door and it’s free.
16 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi Marie,
Delighted to hear that you had a great experience with our pick up option for your trade in and for leaving us such a great review.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Fabulous service
Fabulous service, the best offers for your old devices, amazing and responsive staff.
Highly recommend.
29 de janeiro de 2026
Resposta da Buyaphone.ie
Hi Iva,
Thank you for leaving us such a kind review and we love to hear that you had such a great experience trading in your phone to us.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Absolute con
Absolute con, get your phone then exaggerate the smallest defect which you have never even seen and drop the offer by 5x!! Rely on you being fed up and not wanting the device returned. Clever really but just sell to a friend or on eBay, done deal etc in future
19 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi James,
You sent us a device that had a crack on the rear camera glass, so we would hardly call that the "smallest defect:
If you were not happy with the offer then why did you accept it in the first place? We tell you when we send a revised offer and quote "If you do not agree with our offer please reject and we will send the phone back to you at no cost. If you are happy with the offer and have no issues with it please accept the offer and we will proceed to payment."
We also didn't receive any communication from you to say that you were unhappy with the offer so how are we to help you in this situation if you don't reach out to us.
Very disingenuous if you ask us.
Thanks!
Buyaphone.ie
Very fast service
Very fast service, 2nd time using them, would highly recommend..
6 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi Laura,
Great to have you back trading in with us again and glad to hear you had another great experience, thank you very much for this very kind review.
We hope to see you trade in a phone for the third time again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Offers don’t match the reality
The vendor’s proposed description of the condition of the phone are quite ambiguous. Based on the description I thought my phone was an average condition and the offer was acceptable. However once they received my phone they slashed the offer by two thirds. Otherwise the process was fairly simple.
5 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi Tatyana,
Very sorry to hear about your experience, if you wish to please contact us directly and we can discuss your trade in further as we believe a mistake was made on our behalf with your revised offer.
Thanks!
Buyaphone.ie
Highly recommend
Highly recommend. Trading 2 phones together and the process was really straight forward. And when I had a query I got a very quick response. Prompt payment also.
3 de fevereiro de 2026
Resposta da Buyaphone.ie
Hi Lorraine,
Thank you for the recommendation and for choosing us to to trade your phones into us. We really appreciate this great review.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Great experience
I sold my phone here and had Great experience
All processes were done on time and payment method was easy too
23 de janeiro de 2026
Resposta da Buyaphone.ie
Hi there,
We're glad to hear how you had a great experience trading in your phones to us and we thank you for this very kind review.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Splendid service
Splendid service, received payment promptly! I was a bit skeptic at first but decided to give them a go after reading comments here. Was getting frustrated with low offers and time wasters. I couldn’t happier with a service. Thank you buyaphone!
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Kenneth,
Thank you for trusting us with your trade in we're delighted to hear that you happy with the service you got. We really appreciate you leaving us such a great review.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Fast, Fair, and Reliable Servic
Fast, honest, and reliable service. Sold my phone with no issues and received payment quickly. Highly recommend this company!
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Andreas,
Thank you for your high recommendation and we're delighted to see you left us such a great review.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Would 100% trust this place with second…
Would 100% trust this place with second hand phone purchases. Have bought atleast 3 iPhones off them now and never had any issues always perfect. My sisters also buy off this website. 100% reliable. Fast delivery. Will always continue to shop here
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Ella,
We thank you for your continued purchases from us and we will hope to see you order from us again in the future.
Thanks!
Buyaphone.ie
Super easy to use and they provided…
Super easy to use and they provided payment within the timeframe they outlined in their email. Would highly recommend!
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Jack,
We really appreciate the recommendation and very kind review, thank you for choosing us to trade in your phone.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Great service and quick
12 de janeiro de 2026
Resposta da Buyaphone.ie
Hi James,
Thank you for your great review and thank you for trading in with us.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
My phone was returened with a scratch
I sent my devices to Buyaphone.ie on 23.12.25 in good condition. Before sending, I took dated photos/screenshots showing the screen without scratches.
When the device was returned to me, there was a visible scratch on the screen that was not present before shipping. I contacted the company and provided the dated images taken before sending the device.
I asked Buyaphone.ie to provide photos or evidence of the device condition at the time they received it. No such evidence was provided to me, and I was told they could not verify my images.
Based on this experience, I was left without proof that the damage did not occur while the device was in their possession. This review reflects my personal experience and the outcome of my communication with the company.
UPD: Screenshots dated were provided, when I asked to provide pictures upon receiving and sending device - I was ignored. If you don’t want to get back device with new scratch on a screen that had none avoid this company. IMEI and you not being able to accept it, doesn’t mean you can damage and return it back. There was no demonstration to me provided that you did not damage it as you stated
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Roman
We’re sorry but we cannot verify that these scratches were not present at the time of sending and you could not prove to us that the scratches were on the device before sending to us.
We take upmost care with all phones traded into us, as you can see with the other phone you traded into us and we happily paid for with no problem with you.
We can also see that you selected two different grades for the phones but did not enter the IMEI for which phone each grade related to.
Plus we explicitly say on our trade in site that we do NOT accept eSIM phones which is very clear on the grading which we will attach again for you to see, so we don't know why you sent us the device in the first place.
We are disappointed that we are accused of damaging a phone when we have clearly demonstrated we have not and do not damage any devices that come traded into us.
Took a bit longer then advertised but worked well
Took a bit longer then advertised get paid but they did reply every time I asked so I would defo use them again.
15 de janeiro de 2026
Resposta da Buyaphone.ie
Hi David,
Thank you for your review, we really appreciate it and very sorry for the delay.
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Excellent service
Excellent service! Fast, Great communication from start to finish. Highly recommend!
15 de janeiro de 2026
Resposta da Buyaphone.ie
Hi Danielle,
Thank you for your kind review, we really appreciate it!
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Super Quick
Posted my phone and within 2 days of the company recieving my phone the money was in my revolut account
18 de dezembro de 2025
Resposta da Buyaphone.ie
Hi Sharon,
Thank you for your great review, we really appreciate it!
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Phone sale
Excellent service from the start. Very fair price for my phone. Good communication throughout. Really happy with service. Would highly recommend buyaphone.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Brian,
Thank you for your review, we really appreciate it!
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
They offer the best price in the…
They offer the best price in the market. easy shipping and all went well
12 de abril de 2025
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi George,
Thank you for your review, we really do appreciate it!
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
Super efficient service
Super efficient service - phone received, assessed and payment made within a few days. I would highly recommend!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Buyaphone.ie
Hi Martina,
Thank you for your review, we really appreciate it!
We hope to see you trade in a phone again to us in the future and make sure you use the code REVIEW10 for €10 added to your next trade in!
Thanks!
Buyaphone.ie
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