Terrible customer service! I moved house and accidentally entered the wrong shipping address. I emailed 3 times trying to get this changed before it was shipped and had no response. I then went onto t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love buy me once - they have a great selection of high quality products that are reasonably priced and excellent value in the long run. Such a refreshing change from the mass produced, limited lifespa... Ver mais
We needed to get some new pans after switching from a gas to an induction hob. We really appreciated having a small curated range specifically selected for quality and longevity to choose from on the... Ver mais
Bought a toothbrush and replacement heads as I hate the excessive packaging and complex, non recyclable structure of most toothbrushes. All arrived in time, nicely packed in cardboard and looked lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buy Me Once researches and sells long-lasting products.
Informações de contato
25 Lavington Street, SE1 0NZ, London, Reino Unido
- contact@buymeonce.com
- buymeonce.com
3,6
Bom
160 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always a great experience with Buy Me…
Always a great experience with Buy Me Once UK, thank you!
21 de fevereiro de 2024
Resposta da Buy Me Once UK
Thank you for taking the time to review us and for trusting us :) We hope to see you again!
I love my aiaiai wired headphones
I love my aiaiai wired headphones that I purchased, they look fabulous quality, and the concept of supplying in components is fantastic and will save having to dispose of the entire unit if just one piece fails. Delivery was exceedingly quick too.
23 de janeiro de 2024
Resposta da Buy Me Once UK
Thank you for reviewing us! We're thrilled to hear that you're enjoying your AIAIAI wired headphones! We hope to see you again
My first order wasn’t delivered when it…
My first order wasn’t delivered when it should have been.
Once I contacted the company they sent another one that arrived immediately, so overall 3 stars
22 de janeiro de 2024
Resposta da Buy Me Once UK
Thank you for sharing your experience with us! We genuinely apologize for any inconvenience caused by the initial hiccup with your item. However, we're thrilled to hear that the second delivery went smoothly and met your expectations.
Genuinely durable products
We've bought a few things from Buy Me Once and they've always been great, with delivery always smooth.
22 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for your kind review - we're happy to hear you like our products! We hope to see you again
Good buy
Well made kitchen items and can tell will last. Expensive though, so glad I waited til the sale.
21 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for your review - we're glad to hear you enjoyed our sale and found items you like!
Fantastic quality products and great…
Fantastic quality products and great service.
20 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for taking the time to review us! We're very happy you love your new long-lasting items.
I’ve ordered twice recently and both…
I’ve ordered twice recently and both times my goods have arrived quickly. Fantastic products, many thanks.
20 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for reviewing! We're glad you love your purchases with us, and we hope to see you again!
Resposta da Buy Me Once UK
Thank you for taking the time to review! We're pleased you enjoyed your experience with us and we hope to see you again!
Christmas gift so cannot comment on item say much just that the socks…
I cannot say much just that the socks will be a Christmas gift and the recipient asked for them so I found the site and ordered
1 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for leaving a review! We hope the recipient will love their new socks!
My item still has not arrived after…
My item still has not arrived after almost 2 weeks. I raised it with the store and they said they would look into it and I haven’t heard anything else despite sending 3 more emails. I’m just hoping that I will get my £80 back.
4 de novembro de 2023
Resposta da Buy Me Once UK
Thank you for reaching out. I've responded to your emails three times, but it appears they're not reaching you anymore. They maybe in your spam folder.
Our brand partner is currently experiencing some IT issues with this item, causing a delay in shipping. I completely understand your frustration and I am very sorry for the prolonged delay. As per your request, I've cancelled and refunded your order this morning. Please allow 1-2 working days for the money to be credited back to your account.
A great retailer
A fantastic range of goods and found exactly what I was looking for, a gift for my daughter and her partner, a large pestle and mortar for them to make pesto in. Very heavy and hopefully will last a life time. Very fast delivery and well packaged, I will use again.
31 de outubro de 2023
Resposta da Buy Me Once UK
We hope they love cooking with their pestle and mortar! Thank you for your kind review!
Great pan
Easy to order, arrived quickly and very pleased with the frying pan . Previously nonstick frying pan have failed quite quickly with peeling nonstick coating therefore looking forward to this one outlasting me.
30 de outubro de 2023
Resposta da Buy Me Once UK
Thank you for leaving a review! We're happy you had a good experience with us and we hope to see you again!
Top birthday present
I bought the Mini Rig 2 as a birthday gift for my husband (and maybe me too). We recently used it on holiday and we were really impressed with the sound quality for such a tiny device.
24 de outubro de 2023
Resposta da Buy Me Once UK
Thank you for your review! We're pleased to hear you're loving your Minirig. We hope to see you soon!
Great service
30 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for taking the time to review us! We're happy to hear you liked our service.
Love buy me once!
Love buy me once! I’m a repeat customer and quality is always outstanding! They do their research and you can trust them to have excellent products.
25 de setembro de 2023
Resposta da Buy Me Once UK
Thank you so much for your support! We're pleased that you're loving your purchases with us and we hope to see you again on Buy Me Once!
A high quality product.
Excellent product, exactly as described on the seller's website.
30 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for reviewing us! We're pleased you enjoyed your experience with us - we hope to see you again!
Cool socks
Loved the colour of the socks & the idea that I can learn to darn them. As always with BuyMeOnce, delivery prompt & always thinking of the planet.
20 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for your review. We're glad you're loving this new product. I hope they'll keep you warm this winter!
I really like these stainless steel…
I really like these stainless steel clothes pegs. They came in minimal packaging. They are very strong and last forever. They don’t rust or leave marks on the clothes.
19 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for your review -these pegs are a team favourite too, we're so happy you love them as much as we do!
Easy to use website and very quick…
Easy to use website and very quick shipping too
20 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for reviewing us! We're very happy to hear that everything went smoothly.
A rare truly ethical retailer
Buy me once feels like a truly ethical retailer. Very rare. I hope the company survives in this out of control consumer market.
19 de setembro de 2023
Resposta da Buy Me Once UK
Thank you for your kind words, we're doing our best and we're happy to do things differently. We hope to see you again!
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