Recently won a holiday to Benidorm at Buzz bingo in Cricklewood London. The group travel was organised by Red Blaze. The whole group had a wonderful time and this review is to thank Buzz bingo and R... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Buzz Wolverhampton. I like the newish part where you can talk during the bingo. What I don’t like is, the starter pages are now linked with other clubs instead of in-house, also people hanging around... Ver mais
A empresa respondeu
I've always found it to be very pleasant, the evenings I've had at Buzz Bingo Metro Centre. Ofcourse I have been in the best company of a couple of friends I used to work with. I find the food nice an... Ver mais
A empresa respondeu
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
Infirmação importante
3,9
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Says withdraws are processed in 1 hour…
Says withdraws are processed in 1 hour this is a lie I’ve been waiting since last night still not processed very disappointed
25 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Aaron
I hope you’re well.
I am sorry to hear of any issues receiving your withdrawal. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
So easy to use and the presentation is…
So easy to use and the presentation is excellent
23 de agosto de 2026
Resposta da Buzz Bingo
Hi there Mark,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Bonus king
A great way to get a good feel of online bingo and casino. I’ve had a great experience
22 de agosto de 2026
Resposta da Buzz Bingo
Hi James,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience with us at Buzz Bingo.
It's fantastic to know that you enjoyed exploring our online bingo and casino offerings. We strive to provide the best experience for our players, and your feedback means a lot to us. We look forward to welcoming you back for more fun and excitement!
Best wishes
Mark
Customer Review Team
Resposta da Buzz Bingo
Hi there,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Great and fun app not had a win yet but…
Great and fun app not had a win yet but bonuses are great value for deposit stakes
14 de agosto de 2026
Resposta da Buzz Bingo
Hi there Scott,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Absolutely love Washington bingo…
Absolutely love Washington bingo friendly staff and me and my mam have met some lovely friends
21 de agosto de 2026
Resposta da Buzz Bingo
Hi Gemma,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Washington. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Julie,
Thank you for taking the time to leave us a review.
We love hearing this — thank you! We’re so glad you’re enjoying your time with us.
Our team works hard to make an enjoyable experience, so your feedback really means a lot .
Kind Regards,
Tia
Customer Reviews Team
Its a great place to go as they have…
Its a great place to go as they have done the place up . The thirsty dabber is great and staff are great .jamie is a great host for the quizzes /parties .
However we came down to the bar at lunchtime and the bingo screen was on loudly and noone was in there playing any bingo and it was too noisy we was trying to have a chat and play some card games but didnt stay long . We didnt understand why the bar isnt a seperate thing .
If people are playing bingo surely they should go into the hall.Too much going on tv on/ music/ .machines /bingo screen etc .Too many noises going on
18 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Lorraine,
Thank you so much for your lovely feedback! We’re really pleased to hear you enjoyed the improvements to the club. We’ll be sure to pass your kind comments on — we’re sure they will appreciate them!
We’re also sorry to hear that your lunchtime visit wasn’t as relaxing as you’d hoped. We completely understand that having the bingo screen, music, TV and gaming machines all running at once can create a lot of background noise, particularly when you’re trying to enjoy a chat or a game of cards.
Your comments about separating the bar and bingo areas are really helpful, and we’ll certainly take them on board. We appreciate you taking the time to share such detailed feedback, and we hope to welcome you back again for a quieter visit!
Kind Regards,
Tia
Customer Reviews Team
Very engaging and fun
Very engaging and fun. The hosts are very informative when I ask questions.
17 de agosto de 2026
Resposta da Buzz Bingo
Good Afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are lovely and helpfull food is…
Staff are lovely and helpfull food is very nice
17 de agosto de 2026
Resposta da Buzz Bingo
Hi Julie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
The staff are extremely helpful and…
The staff are extremely helpful and friendly.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Graham,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
If you like getting £1 wins on a…
If you like getting £1 wins on a feature that you have spent thousands to achieve then this is the company for you screen recordings have been made of each gaming experience and will be sent to ecogra and gaming commission alike so I suggest that everyone join in with me and do the same.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi There Patricia,
Thank you for taking the time to leave us a review. I am sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Slots are an absolute nightmare
Slots are an absolute nightmare , over £50 on 10p and not a single bonus. I got 10 free spins and gave back 5p .
Avoid .
11 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there James,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Very disappointing experience with Buzz Bingo
I was removed from the Buzz Bingo Rewards programme without being given a clear reason. When I contacted online support to ask what had happened, I found the response from the staff member extremely abrupt, rude and arrogant.
They repeatedly referred me to term 27.2, but when I actually read through the terms and conditions, I could not see how I had breached the terms they were referring to. I tried to get a proper explanation, but the member of staff simply kept referring me back to the same term rather than properly addressing my concerns.
From my experience, it feels as though there may have been an error with my account, but instead of investigating or correcting the issue, the support staff appeared unwilling to acknowledge that possibility.
The whole experience was incredibly frustrating and disappointing. Customer service should involve listening to customers and clearly explaining decisions, rather than repeatedly quoting a term without explaining how it applies to the individual situation.
Based on this experience, I would strongly recommend thinking twice before downloading the Buzz Bingo app or participating in the Rewards programme. I hope Buzz Bingo reviews how these situations are handled and provides customers with better explanations and more respectful customer service.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Jack,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear of how you feel following your experience when speaking with our Customer Service team.
I will certainly pass this over to the relevant people for this to be reviewed.
Kind regards,
Tia
Customer Reviews Team
Only played in one room,but same winners all time
Only played in one room and room i did play in I never won due to same winners winning all time. Price and number of players were fine
10 de agosto de 2026
Resposta da Buzz Bingo
Hi There Lesley,
Thank you for taking the time to leave us a review. I am glad to hear you appreciate the pricing of our games. I am however sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Bingo is fine but food is not nice
Bingo is fine but food is not nice, chips very dry, burger was hard and dry even with lots of mayo on. I wouldn't recommend the food at all.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Leeanne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Warm welcome and great offers
Staff are always very welcoming and friendly. Being new recently to using the app and getting an extra deal is great. Offers on paper bingo and on machines are very good so always welcome.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Valerie,
Thank you so much for your lovely review!
We’re delighted to hear that you’ve found our staff welcoming and friendly, and that you’re enjoying the extra deals and offers available through the app.
It’s great to know you’re making the most of the paper bingo and machine offers too. We really appreciate your support and look forward to welcoming you back soon!
Kind Regards,
Tia
Customer Reviews Team
Love buzz bingo...
Love buzz bingo...
Love the clubs, prizes and food. Good night out without breaking the bank. Also love the variety of slots online
7 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Kelly,
Thank you for the fantastic review!
We’re so pleased to hear you love our clubs, prizes and food, and that you enjoy a great night out.
We will always strive to keep our pricing as affordable as possible.
It’s also great to hear you’re enjoying the variety of games online.
We look forward to welcoming you back soon!
Kind Regards,
Tia
Customer Reviews Team
Resposta da Buzz Bingo
Hi there,
Thank you for the lovely review, your kind words mean a lot to us.
We’re pleased to hear you’re enjoying the club and the great deals, I am sure the team will love to hear your comments.
We look forward to welcoming you back soon.
Kind Regards,
Tia
Customer Reviews Team
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