Recently won a holiday to Benidorm at Buzz bingo in Cricklewood London. The group travel was organised by Red Blaze. The whole group had a wonderful time and this review is to thank Buzz bingo and R... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Buzz Wolverhampton. I like the newish part where you can talk during the bingo. What I don’t like is, the starter pages are now linked with other clubs instead of in-house, also people hanging around... Ver mais
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I've always found it to be very pleasant, the evenings I've had at Buzz Bingo Metro Centre. Ofcourse I have been in the best company of a couple of friends I used to work with. I find the food nice an... Ver mais
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Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
Infirmação importante
3,9
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everyone from walking in is super…
Everyone from walking in is super friendly and helpful. Nothing is too much trouble.
I was a bit nervous using the electronic boards but was assisted through the whole thing. Only go on Thursday but went to the Christmas in July event and will probably go to some of the other special events.
There is some confusion over pricing and when we went to the Christmas in July event the advertising made it appear it would be £15 but when we got there it was an extra £10 for bingo so it was £25 a bit misleading in the wording of the advert.
25 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Lynne,
Thank you for taking the time to leave such a detailed review.
We’re really pleased to hear that you found the team friendly and helpful, and that the team in club were able to support you with the electronic boards. It’s also great to hear you enjoyed our Christmas in July event and are considering joining us for more special events.
We’re sorry for the confusion around the pricing and appreciate your feedback regarding the wording of the advert. We’ll make sure your comments are passed on to the team as we strive to improve moving forwards.
Kind Regards,
Tia
Customer Reviews Team
Staff friendly food good and even…
Staff friendly food good and even managed a win.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Lesley,
Thank you for the lovely review, it really means a lot to us.
We’re pleased to hear you enjoyed the friendly service and good food, and congratulations on your win!
We look forward to seeing you again soon.
Kind Regards,
Tia
Customer Reviews Team
Resposta da Buzz Bingo
Hi!
Thank you for the fantastic review! We really do appreciate your kind comments, it means a lot to us.
We’re delighted to hear you had such a great experience and have no complaints.
We look forward to welcoming you back again soon.
Kind Regards,
Tia
Customer Reviews Team
The bingo hall is in need of a…refurb
The bingo hall is in need of a refurbishment and an improved cleaning regime. The brass hand rails have not been polished in a long time which makes them feel sticky. This and seeing the same pieces of litter on the floor under the tables for weeks on end puts me off ordering food.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the cleanliness of the club has affected your experience, particularly the hand rails and litter under the tables.
We appreciate you bringing these concerns to our attention and will make sure your comments are passed on to the team.
Kind Regards,
Tia
Customer Reviews Team
Regulars made me feel very uncomfortable
Staff were OK tables small tight
Regulars were very loud when some one else spoke they didnt like it. They were rude annoying and made me feel very uncomfortable
I travel to alot of buzz bingos never have I felt awkward. Regulars took the piss out off another lady
1 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Karen,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Friendly staff reasonable prices and…
Friendly staff reasonable prices and hall clean. Good menu too.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Kim,
Thank you for the lovely review.
We’re delighted to hear you enjoyed the friendly service, reasonable prices and clean surroundings.
It’s great to know you’re enjoying the menu too, we strive to provide the best services possible.
We look forward to welcoming you back soon!
Kind Regards,
Tia
Customer Reviews Team
Very clear caller
Very clear caller. Friendly staff.
Need better cleaners though as the banisters are disgusting and no soap in the disabled toilet
7 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Mandy,
Thank you for taking the time to leave your feedback.
We’re pleased to hear you found the caller clear and the staff friendly. We’re sorry to hear about the cleanliness issues, particularly the banisters and lack of soap in the disabled toilet.
We’ll make sure your comments are passed on to the team as we strive to improve moving forwards.
I hope any future visits are nothing but enjoyable.
Kind Regards,
Tia
Customer Reviews Team
Really enjoy this club
Really enjoy this club. Staff are very friendly and helpful. A lot of good offers too and of course always a boost when I get a win 😄
4 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Gail,
Thank you for the lovely review!
We’re really pleased to hear you enjoy the club and find the team friendly and helpful. It’s great to know you’re enjoying the offers too, and even better when they come with a win!
We look forward to seeing you again soon.
Kind Regards,
Tia
Customer Reviews Team
Friendly staff
QFriendly staff, buzz always running competitions and offers. Local to us so a win win. Great atmosphete and bingo callers are all excellant especially Steph. Front of house staff Donna, Michelle, Steve & Ann always welcoming.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Ann,
Thank you so much for the lovely review!
We’re delighted to hear you enjoy the friendly atmosphere, competitions and offers, and that we’re conveniently located for you.
We’ll be sure to pass your kind words on to Steph and the rest of the team.
We look forward to seeing you again soon!
Kind Regards,
Tia
Customer Reviews Team
I absolutely love bingo,BUT…
I absolutely love bingo,BUT buzz seems to be all about slot machines and how many gogo games they can get in before the actual bingo game starts.the staff seem so fake
2 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
Thank you for sharing your feedback.
We’re really glad to hear how much you love bingo, although we’re sorry to hear that your recent experience hasn’t lived up to expectations.
I appreciate your comments about the balance between bingo and the other games, as well as your feedback about the staff. We’ll make sure your comments are passed on to the team.
Kind Regards,
Tia
Customer Reviews Team
Lincoln club could do with new touch…
Lincoln club could do with new touch pads. They always go flat while playing. Then your rushing to get another so as not to miss numbers. Other than that it’s a good club.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Good afternoon Audrey,
Thank you for leaving a review, I hope you are well.
I am glad to hear you enjoy your time at our Lincoln club but do apologise for any technical issues with the available Touchpads.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Thank you again for your comments.
Kind Regards,
Tia
Customer Reviews Team
Buzz bingo Irvine is one of the worst…
Buzz bingo Irvine is one of the worst bingo halls I have encountered. Irvine is a health and saftey nightmare. Saff training needed. And a total upgrade on the service of food and being available when electronic pads go wtong. Staff need new uniforms and being polite to customers. I won't be surprised if this place shits down soon. Never be back. Manager needs replaced ASAP.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Jacqueline,
I hope you're well. Thank you for taking the time to leave us a review for our Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Honestly shocking site
Edited
Wow £70plus om cash collect and STILL NOT A SINGLE FREE SPIN!!!!!
months you have been taking months!! Not paying a single free spin on anything. Absolute joke
Wowwwww onxe again not a single stake win!! ABSOLUTE SCAMMING CORRUPT SITE!!!! CONSTANT TAKE TAKE TAKE!!!! FIXED.
TIME TO REPORT YOU!!!!!
Edited. Once again not a single cash collect win on gold rush. Shocking site. Random generator yea absolute rubbish
Honestly shocking site.
Once again no cash collect win.
Evwn when they dug just £3 on gold rush.. not 1 cash collect in site.
Talk about ripping people of constantly. Absolute jokers
6 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Kelly,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially lose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Olivia
Customer Reviews Team
4p 50 10p spins crazy
6 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi There Eddie,
I am sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish to check for any available offers on your casino account, or to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
From Friday don't loads free spins
From Friday don't loads free spins. I was told twice via live chat to wait, and they promised everything would be fixed yesterday. Maybe they could just swap it for a working game, like other sites do?
2 de agosto de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
I hope you’re well.
I am sorry to hear of any issues accessing your free spins. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Sort it out Buzz ..
Buzz sends message to say you have won free spins click on link. Link does not work so tried it 3 or 4 different times and 2 different devices still not working got on to a lovely customer service lady was quick to say we are aware of the problem and we are working on it. Here we are 24 hours on link still not working.
31 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Ms E Head,
Thanks for your review, We are aware of an issue with some of the games on the site, this has been raised to the technical team any free spins that are active on your account have a 7 day expiry, so please try again over the coming days as the team work to resolve the issue, apologies for any inconvenience caused.
If the issue persists longer than this, please get back in touch, and we will happily assist further. Again, sorry for any inconvenience.
Kind Regards,
Mark
Customer Reviews Team
Everytime I've been the table top bongo…
Everytime I've been the table top bingo slots isn't working when you pull then up on it they make you feel like your in the wrong and are lieing then turns into a full laughing shit show where there starting at you talking waiting for your money back wouldn't waste your time go to a diffrent club
31 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Emma,
I hope you're well. Thank you for taking the time to leave us a review for our Clubs.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Poor service
Went to this club, electronic device kept disconnecting through the games, I tried to get attention of the staff to rectify the problem to no avail. They just continued chatting to each other. Found it a poor service didn't feel like I got a game of bingo. Finally got the board swapped during the last half of the games. Will not be going to this club again. Disappointed
26 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Debbie,
I hope you're well. Thank you for taking the time to leave us a review for our Buzz Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Amanda,
Thank you so much for your wonderful review! We're thrilled to hear that Buzz Bingo keeps you entertained. Your feedback means a lot to us, and we're delighted to have you as part of our community.
We look forward to seeing you again soon for more fun and excitement!
Best wishes,
Mark
Customer Review Team
Long time customer of buzz bingo…
Long time customer of buzz bingo online. Have deposited lots and every time I make a withdrawal it takes days for it to be processed, considering it says they are processed within an hour…they never are. For a big well known company, it should not take this long to process a withdrawal.
24 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Good morning Jodie,
Thank you for taking the time to leave us a review.
I am sorry to hear of any disappointment with our withdrawal timeframe.
We do state our timeframe clearly and advise that the team will aim to process these within one hour but that some payment methods may take longer.
Please see the below link for a further breakdown of how the withdrawal process works:
https://www.buzzbingo.com/club/help-hub/topic/when-will-i-receive-my-withdrawal.html
Thank you for taking the time to leave your feedback, we appreciate any and all comments.
Kind Regards,
Tia
Customer Reviews Team
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