Recently won a holiday to Benidorm at Buzz bingo in Cricklewood London. The group travel was organised by Red Blaze. The whole group had a wonderful time and this review is to thank Buzz bingo and R... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Buzz Wolverhampton. I like the newish part where you can talk during the bingo. What I don’t like is, the starter pages are now linked with other clubs instead of in-house, also people hanging around... Ver mais
A empresa respondeu
I've always found it to be very pleasant, the evenings I've had at Buzz Bingo Metro Centre. Ofcourse I have been in the best company of a couple of friends I used to work with. I find the food nice an... Ver mais
A empresa respondeu
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
Infirmação importante
3,9
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff are very polite and helpful
The staff are very polite and helpful, they explain everything very well so easy to understand
24 de julho de 2026
Resposta da Buzz Bingo
Hi Eve,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Overhaul and re training needed within the CS department.
Their online support is absolutely abysmal. The chat agents are so rude. As a chat agent myself for another company I’m quite surprised they are trained to talk the way they are. You explain the issue and they talk to you like you are dumb. They have no desire to help at all. This is not an isolated occurrence either, I had to contact them a couple of weeks ago also and was spoken to the same way.
20 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Kerry,
I hope you're well. Thank you for taking the time to leave us a review.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your account please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Absolute hell whole
Absolute hell whole , slots are as bad as I’ve seen , literally hundreds and nothing back ever ! Ever time ! Bingo is shite , line pays a £10 and doesn’t even cover the book 😂 house isn’t much better . Staff all look fed up and bored just a complete and utter boring waste of time .
19 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Shawn,
I hope you're well. Thank you for taking the time to leave us a review for our Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Please don’t stop the live videos with…
Please don’t stop the live videos with buzz Leicester there fantastic proper make my day always such a great laugh and brilliant giveaways come on TEAM JON AND GANG
18 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Tracy,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
Kind regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Nathan,
I hope you're well, thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us ! I do hope you continue to enjoy any future gameplay with us.
Kind regards,
Tia
Customer Reviews Team
They say top 10 and we will give u 10…
They say top 10 and we will give u 10 free to play on bingo spent and never won there is a surprise as been playing on this site for 3 years and never won a penny and never got my free 10 bingo bonus a complete scam site will be making a appointment to see my solicitor as this is false advertisement I would really like to solve this matter out of court if not I will have no other option to take this matter further
15 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Adam,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially lose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
I am also unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
Kind regards
Olivia
Customer Reviews Team
Nice peeps but need better mate's for…
Nice peeps but need better mate's for alarm clock!!....
8 de julho de 2026
Resposta da Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Never had a issue with this site!
14 de julho de 2026
Resposta da Buzz Bingo
Hi David,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Customer Reviews Team
Lovemy bingo very much staff are…
Lovemy bingo very much staff are friendly and helpful the food is very good service the club is very clean 👌
17 de maio de 2026
Resposta da Buzz Bingo
Hi Linda,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Linda,
I hope you're well.
Thank you for taking the time to leave us a review. We’re always looking at ways to improve your experience on our app, feedback and suggestions are always valued.
Kind Regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Kourtney,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Tia
Customer Reviews Team
Resposta da Buzz Bingo
Hi there Thomas,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our games.
Our team work really hard to create a positive experience so your comments mean a lot to us.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Cant believe how long it takes to fix…
Cant believe how long it takes to fix air conditioning . The place is a sweat box. Not fun at all. Takes the fun out of playing . Looked on a previois review. Wheres the fans . Buzz Bingo being tight whilst were all suffering . Gonna contact CEO see if that works. Such a shame
9 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Rachel,
I hope you're well. Thank you for taking the time to leave us a review.
I am sorry to hear your experience with us.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Such a small little bingo hall
Such a small little bingo hall. Properly the smallest one I've ever been in. But I'm glad it was there and I'm glad I went in had a good time.
25 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Trevor,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
A review of bingo live chat hosts
This review was advertised to me via email to fill out in reguards interacting with an online live bingo chat room with love hosts. I can only answer with that in mind. During my experience I drew attention to UKGC and KYC laws on UK. Although the host was happy to happy answer my questions with corporate speak, reading between lines I felt he couldn't have agreed with my premises even if he wanted to. On the whole a live host in chat is a good thing it definitely encourages people to participate in social elements of online bingo. One down side without a deposit in the last 30 days the chat game prises will be unavailable for you to win. I was upfront about the fact i was ineligible, would have been interesting to have won a chat game without disclosing that to see how it would have been handled. From what I could tell by the interactions within chat, was that the winners of the chat games were credited their prises promptly so that's a nice thing. That's all I have to add, there are no incentives for me to fill this out, just being helpful to whoever is reading this.
30 de junho de 2026
Resposta da Buzz Bingo
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our players.
If you wish to provide specific feedback regarding your experience please contact our Customer Support team via our 'Contact Us' page, who can then ensure this is escalated and reviewed internally.
Kind Regards,
Tia
Customer Reviews Team
Friendly staff and half decent prize…
Friendly staff and half decent prize money
Morecombe club is showing it's age now
11 de maio de 2026
Resposta da Buzz Bingo
Hi Peter,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
After I few deposits still no wins had…
After I few deposits still no wins had higher wins on different platforms
7 de julho de 2026
Resposta da Buzz Bingo
Hi there Downes,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
As above
The reason I have given 3 stars is because the wizards always win in my opinion they should be banned, none of the staff say anything if it’s noisy the prices are to expensive for what you pay for and the prize money is really poor. It’s the same people always winning once an again the wizards it’s not fair it doesn’t matter about how many tickets you buy either.
When you go to other bingo halls it’s totally different if they don’t shout out they don’t get there money it’s as simple as that.
6 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
I am sorry to hear that you are unhappy with the outcome of your gameplay in our Barkingside Club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
It is important to note that we do offer touchpad packages with higher numbers of tickets compared to those available on paper.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Excellent service 👍
5 de julho de 2026
Resposta da Buzz Bingo
Hi there,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Thank you again, your comments mean a lot to us.
Kind regards,
Tia
Customer Reviews Team
Well I was told it would be fun however…
Well I was told it would be fun however the wizards won 80percent of the night .so serious question why would you only have 12 wizards for such a big venue 120 touch screen pads maybe get rid of the wizards then there wouldn't be such a poor experience
5 de julho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Colin,
I am sorry to hear that you are unhappy with the outcome of your gameplay in our Barkingside Club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
It is important to note that we do offer touchpad packages with higher numbers of tickets compared to those available on paper.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.