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BYD South West - Plymouth Avaliações 

49
O TrustScore é 4.5 de um total de 5

4,7

182 Billacombe Road, PL9 7HE Plymouth, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently purchased an Atto 3 Evo from BYD Plymouth and had a fantastic experience throughout. The team were all very friendly and approachable, which made the whole process smooth and enjoyable. A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When we first visited for our test drive, we were greeted by Jacob who was very knowledgeable and clearly passionate about BYD. On our second test drive, Mitch also shared that passion and ensured he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I popped in to BYD a short while after being treated poorly at a competitor dealership and the difference was clear. From initial welcome to Mitch helping me load my golf clubs and trolley into the bo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We came across BYD at a shopping centre and were really impressed with the quality and features, which got us curious about EVs. Visiting the dealership confirmed it for us, Charlie took the time to e... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Motores Elétricos

Escrito pela empresa

BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the BYD line up includes the popular BYD Atto 3 and the all-new BYD SEAL. Visit our showroom in Plymouth to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit you

BYD South West

Escrito pela empresa

Technological innovations for a better life

Informações de contato

  • 182 Billacombe Road, PL9 7HE, Plymouth, England, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(49)

120 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The team were friendly and informative

The team were friendly and informative. I went in not knowing anything about EVs and I’ve come out with the necessary knowledge to understand what BYD have on offer! Will definitely be back when the time is right! 5 stars!!

16 de maio de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Avaliado com 5 de um total de 5 estrelas

Seamless transaction

Really good experience speaking to everyone at BYD Plymouth. Bought a Seal U dmi from them and the whole process was seamless. Really straight forward transaction, Jacob sorted out finance within minutes, and sorted out a pickup date immediately. Jacob could not attend the handover and Mitchell helped me who was equally brilliant. Answered most questions and helped me set up the car, considering its a very new vehicle he was very knowledgeable about the very complicated system. All in all would 100% recommend BYD Plymouth. They also said I could call with any questions that I had regarding the car and the set up, this reassured me as I did come down from London as my local dealer was giving me the run around.

19 de abril de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Hello Steve,

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with the team at BYD Plymouth was such a positive one. It’s great to know that Jacob made the finance process so smooth and that Mitchell stepped in seamlessly for the handover — we’ll be sure to pass on your kind words to them both. We’re especially pleased that you felt supported and reassured, even coming all the way from London. Enjoy your new Seal U DM-i, and don’t hesitate to reach out if you need anything — we’re always here to help!

Best wishes,
Keira.

Avaliado com 5 de um total de 5 estrelas

Great customer service

I had a weekend test drive of a Seal u dmi Boost and ordered one after the test drive.Mitch and Ryan were both fantastic no sales pressure and could not do enough to secure the new Seal u dmi Boost in time grey for me .BYD service has been 1st class .Highly recommended

7 de março de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Hello Paul,

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that Mitch and Ryan were excellent and that the whole process went smoothly from start to finish. We really appreciate your recommendation and we hope to see you again soon.

Best wishes, Izzy.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Car ready and waiting when I went to collect, a good reveal and it was all sorted quickly with me able to head out onto the road in my new Dolphin Design.

14 de março de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Avaliado com 5 de um total de 5 estrelas

Brilliant 5🌟

From start to finish, the experience has been fantastic. Mitch and Ryan have been brilliant and helpful explaining finance options and getting the right deal for me.
The vehicle sells itself but the customer service makes the difference.
I genuinely cannot see myself dealing with another brand.
Highly recommend.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Hello Dale,

We are delighted to hear your thoughts on your recent experience with our BYD Plymouth dealership. It is great to hear that Mitch and Ryan were excellent and that the whole process went smoothly from start to finish. We really appreciate your recommendation and we hope to see you again soon.

Best wishes, Izzy.

Avaliado com 5 de um total de 5 estrelas

Helpful, expert staff team

I was assisted by Jacob to explore a range of EV and hybrid options to implement as lease vehicles within a new business.
No pressure, candid feedback, quick responses to queries on finance and technical specs were provided really quickly and easily.
Jacob was knowledgeable about a range of comparable vehicles in parallel with the BYD range, further assisting my planning.

4 de janeiro de 2025
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Hello Dan,

We are so delighted to hear your amazing feedback regarding our BYD Plymouth dealership. It is amazing to hear such positive feedback and that Jacob provided you with service that was impeccable. Your recommendation means a lot to us as I will be sure to pass your kind words over to Jacob and the team! We thank you again for your amazing feedback and we look forward to seeing you again soon.

All the best, Izzy.

Avaliado com 5 de um total de 5 estrelas

Great Car, Great Service – BYD Plymouth Exceeds Expectations

I received excellent service from both Jacob and Ryan at BYD Plymouth.
From the day I placed my order to the day of delivery, communication was outstanding.
I couldn’t fault the service in any way, and I was thrilled to receive my car much earlier than expected.
The car itself is amazing, and the top-notch service provided by Jacob and Ryan really made the experience special.

I highly recommend BYD Plymouth to anyone looking for a great car and honest, friendly customer service.

24 de dezembro de 2024
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

Hello Adam,

We appreciate your lovely review in regards to our BYD Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Jacob and Ryan.

Best wishes, Izzy.

Avaliado com 5 de um total de 5 estrelas

Jacob = GOAT

Jacob is a highly esteemed asset to both the store and the company. His unwavering professionalism and consistently positive demeanor were evident in every interaction. Furthermore, his willingness to go above and beyond on multiple occasions is commendable. The entire staff exhibited exceptional friendliness and warmth, creating an inviting atmosphere. I have wholeheartedly recommended their services to my friends and family, encouraging them to engage in business with this establishment.

18 de novembro de 2024
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

We are so delighted to hear your amazing feedback regarding our Plymouth dealership. It is amazing to hear such positive feedback and that Jacob provided you with service that was impeccable. Your recommendation means a lot to us as I will be sure to pass your kind words over to Jacob and the team! We thank you again for your amazing feedback and we look forward to seeing you again soon. All the best, Keira

Avaliado com 5 de um total de 5 estrelas

Jacob went above and beyond to help us…

Jacob went above and beyond to help us secure our atto3. He even managed to turn the vehicle around in a day ready for collection for our holiday. Couldn't recommend more highly.

25 de outubro de 2024
Avaliação não solicitada
logotipo da BYD South West - Plymouth

Resposta da BYD South West - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

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