Met the lovely Erim at a recent Brent Cross pop‑up, and it was such a joy chatting with her. She even gave my hair a little inspection with her snazzy gizmo, which was so fun. I picked up the hair... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Really pleased with the ByErim hair comb. It feels great on the scalp and gives a relaxing massage while combing. My head feels noticeably more relaxed after using it, and it’s become part of my daily... Ver mais
A empresa respondeu
I bought the brush at the Brent Cross fair and let me tell you it is ljfe changing! i have thick hair that often gets knotty so it’s exhausting and overwhelming trying to brush it out but i just tried... Ver mais
A empresa respondeu
Applying the scrub and massaging it in your roots, the sensation is like a walk by the ocean at 6am, like fresh ocean breeze dance through your beautiful long hair ✨️ wow. Feels so fresh and pleasan... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Luxury haircare by Erim Kaur
Informações de contato
126 Osidge Lane, N14 5DN, London, Reino Unido
- 07768891111
- care@byerim.com
- byerim.com
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Improved Scalp
My scalp was quite dry, so I used it & the next day, it wasn't dry. So far, its been good. Will use it more & see how it goes.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da ByErim
Hi Sandeep,
Love hearing this! 🖤 Dry scalp relief overnight is exactly what we're here for, and we're so glad it's working for you already.
Keep us posted as you continue using it, we'd love to hear how things progress! Thanks for giving it a try and for sharing your experience with us. 🖤
I’ve been using this hair oil…
I’ve been using this hair oil consistently since last year February as part of my hair growth journey and it’s honestly one of the best I’ve tried. It’s lightweight, doesn’t feel greasy, and has made my hair feel noticeably softer and healthier. I’ve also seen less breakage and more shine over time. You can tell it’s been made with real care and definitely a staple in my routine now.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da ByErim
Hey Muhammah,
Wow, a full year of using our hair oil, we're so honored to be part of your hair growth journey and to hear it's making such a real difference for you.
The softer feel, less breakage, and that shine? That's exactly what we're going for, and hearing it's actually working for you means everything to us. You're so right about the care that goes into every bottle , we're a bit obsessive about getting it just right, so knowing you can feel that makes us ridiculously happy.
Thank you for sticking with us and for taking the time to share this. Here's to many more good hair days ahead! 🖤✨
Erim’s hair oil is amazing
Erim’s hair oil is amazing! It makes my hair soft, shiny, and frizz-free without feeling greasy. I’ve seen a real improvement in how healthy my hair looks and feels. Highly recommend! Also, customer service from Erim and her team is always exceptional and I love the personal touches Erim adds to each order!
5 de janeiro de 2026
Avaliação não solicitada
Resposta da ByErim
Hey EK,
Soft, shiny, frizz-free AND not greasy? You just described the dream, and we're so happy the oil is delivering exactly that! Seeing real improvement in your hair health is what it's all about. And yes, Erim loves adding those personal touches to every order because each one matters! Thank you for noticing and for the love. We appreciate you! 🖤
My Experience with Erim
I visited the ByErim stand at Westfield Stratford on Friday, which would’ve been one of the busiest days of the year (boxing day) but I was so lucky to be able to meet and get served by Erim herself. I was so honoured to be able to meet her finally in person and can I just say she is actually the loveliest person and so beautiful inside and out. I was so shy to begin with, as if I was speaking to someone famous (which she is) but she made me and my sister feel so comfortable within seconds - literally as if I’ve known her all my life. Absolutely love people who are like that. She kindly did a quick hair/scalp analysis and took her time to show us all her lovely products. I purchased the hair perfume to add to my collection and tried it on for the first time out today. Smells absolutely divine and I’m not even exaggerating. All of ByErim products are a 10/10 I’ve literally been purchasing off her website since it launched and there’s no going back. It’s so lovely and refreshing to meet down to earth and heart-warming successful south Asians and Erim really is one of them. She gave me such a warm hug I had to go home and tell my whole family about how lovely the overall experience was, she made my day ♥️
26 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Sharmin,
Awww, stop, you're going to make us cry! 😭🖤 Boxing Day at Westfield was absolutely mad, so the fact that you got to meet Erim in the chaos makes this even more special. She's going to be so touched reading this, the "famous but makes you feel like family" vibe is exactly who she is, and we're so glad that came through even when you were feeling shy at first!
The hair analysis, the perfume, the hug, this whole experience sounds like the best kind of day. And you've been with us since launch?! That's incredible loyalty, and we genuinely appreciate you sticking with ByErim through it all. Thank you for sharing this with your family and for taking the time to write something so beautiful. You made OUR day! ♥️🖤 x
My experience was amazing
My experience was amazing, meeting Erim in person made it wholesome! Such a beautiful human with a bubbly soul! Had to purchase the hair oil. It smelt nice, rich and felt like liquid gold and ofcourse to show my support!!! 🤎
27 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Amanah,
This is so sweet! 🖤 Meeting customers in person is one of Erim's favourite things, and your energy clearly matched hers! "Liquid gold" is the perfect way to describe it: rich, luxurious, and worth every drop. Thank you for your support and for taking the time to share this experience. It means so much to us! 🤎🖤 x
BUY!
Guys! If you do not have BYERIM then what are you guys doing? This my 4th bottle which I repurchased to use on myself and my 2 year old. Honestly it has made my hair so thick and shiny, especially after pregnancy hair loss! Also my bottles have lasted me upto a year?! How? Magic in a bottle!!
20 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Gurnam,
FOUR bottles?! You're officially ByErim royalty! 👑 The fact that you're using it on yourself AND your little one, plus seeing that post-pregnancy regrowth and thickness, we're genuinely so proud to be part of your journey. And yes, the longevity is real! A little goes a long way, so a year per bottle? That's not magic, that's just good value doing its thing. Thank you for being such a loyal supporter, this review made our day! 🖤
AMAZING
AMAZING
I received my order today and omg I am obsessed the hair dew smells heavenly I absolutely love it! I love perfumes and fragrances, but in the past I often got skin problems after using perfumes and spraying normal perfume on my hair would cause it to get dry or damaged - so this hair dew which smells amazing AND also is hair-friendly and has hair-loving ingredients which benefit the hair, is genuinely the PERFECT solution for someone like me.
Also compliments to the customer service, as UPS has initially lost my package but thanks to the swift response and submitting a claim from the customer service, the package was found and I was able to pick it up just in time before I travel home for the holidays! Thank you so much Erim and Team ByErim for your wonderful products and services, will definitely be back!!
19 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi H :)
Obsessed is the energy we love to see! 🖤 So happy the Hair Dew is ticking all your boxes, gorgeous scent WITHOUT the dryness or irritation? That's the dream, especially for fragrance lovers like you! We designed it exactly for this reason, so hearing it's your perfect solution genuinely makes us so happy.
And ugh, UPS really tried it with your package! We're so relieved the team could sort that claim quickly and get it to you before your holiday travels. Timing couldn't have been closer! Thank you for your patience and for the love, safe travels, and we'll be here when you're ready for round two! 🖤
Genuine products for your hair
Genuine products for your hair
Erim's dedication to hair and scalp care permeates all her products, even the hair wrap and hair dews. The way she actively keeps in touch with customers during their haircare journey speaks volumes about her intention to ensure you get the result you want, would definitely recommend ByErim!
24 de novembro de 2025
Avaliação não solicitada
Resposta da ByErim
Aww. This one really touched us! Erim genuinely cares about every single person's hair journey, and it's amazing that you feel that connection. From the wraps to the dews to the check-ins, it's all intentional. Thank you for seeing the heart behind the brand and for recommending us! 🖤
Really good products and service
Really good products and service. Quick to reply on email and IG Dm as well. The oil works wonders and the cedersmoke hair fragrance is my favourite; I had been looking for a hair perfume and this one is perfect for me. the spicy + woody smell resonates with my personality and I noticed a good change in my hair quality in terms of frizziness after I started using it.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hey Mrudula,
Thank you for your kind words! We're delighted to hear that our customer service and quick responses have made your experience seamless. It's wonderful to know the Cedarsmoke hair fragrance resonates with your personality :) that spicy, woody scent is truly special! We're thrilled the oil has helped reduce frizz and improve your hair quality. Thank you for choosing ByErim and for sharing your experience! 🖤
Formula has remained the same since the beginning!
Lovely products! Honestly, when I heard about how the ingredients had not changed since erim came up with the final product with her grandma - I was amazed and I fell in love with it. Smells great and works wonders! Definitely invest if you want to see a change!!!
12 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Hannah,
Thank you so much for your beautiful words! We're so touched that our brand story resonates with you, keeping the original formula that Erim created with her grandma is something we're incredibly proud of. It's a testament to the power of authentic, time-tested ingredients that truly work. We're thrilled you're loving the scent and seeing wonderful results! Thank you for investing in ByErim and for being part of our journey. 🖤
BEST scalp scrub on the market 😍😍
The scalp scrub is honestly my holy grail! I use it at least once a week. I was struggling with seborrhoeic dermatitis and tried everything, but nothing worked. Then I started using the ByErim scalp scrub and my scalp and hair have never been healthier, the dermatitis completely disappeared! It’s now a staple in my routine and I can’t go without it. I also love that all their products are packed with real, effective ingredients, which so many haircare products lack nowadays. My scalp has never felt better! I’ve even noticed new regrowth, which I’m sure is down to my scalp being so much healthier now.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Thank you so much for sharing your experience, this truly means the world to us! We're absolutely thrilled to hear that our scalp scrub has helped with your seborrhoeic dermatitis and that your scalp and hair are healthier than ever. Hearing about your new regrowth is incredible! We're so proud that our commitment to real, effective ingredients is making such a meaningful difference in your routine. Thank you for trusting ByErim and for making our scalp scrub a staple in your self-care. Your support means everything! 🖤
Truly a non greasy hair oil
The oil is truly amazing, I have tried other hair oils claiming to be not greasy but they do have a some grease.
Whereas this one seems to disappear after applying but leaving hair frizz free, shiny and bouncy.
The Dew Mist for the hair is also lovely, it smells divine whilst providing nourishment.
Also hair brush is great, I loved these items and will be purchasing more of their products!!
6 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hey Nazia,
Thank you so much for this wonderful feedback! We're thrilled to hear our hair oil has exceeded your expectations, we've worked hard to create a formula that absorbs beautifully without any greasy residue while delivering shine, bounce, and frizz control. It's fantastic to know you're loving the Hair Dew Mist and hairbrush as well! We can't wait to welcome you back for your next purchase. Your support means the world to us.
ByErim xx
Amazing Results!!
I’ve been using ByErim’s hair oil for years. But in particular after my mum passed away, I developed alopecia areata, and I started using the oil consistently on the bald patch. The regrowth I’ve had since is genuinely impressive.
I also grabbed the Hair Dew in Oud Rose from the Westfield pop up recently, and my hair has been smelling unreal. The scent is lush and it leaves my hair feeling so fresh.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Harpreet :)
Thank you so much for sharing your story with us, we're truly honoured to have been part of your hair journey, especially during such a difficult time. We're so sorry for the loss of your mum. Hearing that our hair oil has supported your regrowth is incredibly meaningful to us, and we're genuinely thrilled with the progress you've experienced.
We're also delighted you loved the Hair Dew in Oud Rose from our Westfield pop-up! It's wonderful to know the scent and freshness are bringing you joy. Thank you for your continued trust in ByErim over the years, your support means everything to us. 💛
ByErim x
Special Needs Assistance Great :)
Products are great and service to assist with special needs on an order are greatly appreciated. Turn around time on responding was a bit slower compared to last time, but all ended well so happy :)
24 de novembro de 2025
Resposta da ByErim
Hi Nikhil,
Thank you so much for your kind words and for being a returning customer! We're delighted the products met your expectations and that we could accommodate your special order requirements. We sincerely apologise for the slower response time on this occasion, we're always working to improve our service standards. Your patience and understanding mean the world to us, and we truly appreciate your continued support! 💛
Hair perfume and scalp scrub
I recently tried a few products from ByErim, and I have to say the experience has been amazing from start to finish. Not only are the products incredible, but meeting Erim herself was such a lovely experience she’s genuinely warm, knowledgeable, and passionate about her brand, which made me appreciate the products even more.
I’ve been using the ByErim Hair Perfume, and I can’t count how many compliments I’ve received on it. People kept asking what I was wearing because the scent is so unique, fresh, and long-lasting. It’s definitely become a staple in my routine and will forever be.
I’ve now also purchased the Scalp Scrub, and I’m so excited to try it next. If it’s anything like the other products, I already know it’s going to be amazing.
Highly recommend ByErim honestly luxury haircare that truly delivers. 💛✨
3 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Heyy Randa,
Thank you so much for these incredibly kind words! 💛 It was such a pleasure meeting you, and I'm so happy that connection made the experience even more special.
Hearing that the Hair Perfume has earned you so many compliments absolutely makes my day, that unique, long-lasting scent was crafted with so much care, and knowing it's become a forever staple for you means everything to me.
I'm so excited for you to try the Scalp Scrub! It's truly transformative for scalp health and creates the most luxurious ritual. I have a feeling it's going to become another favourite in your routine.
Thank you for being part of the ByErim family and for sharing your experience so beautifully. Your support means the world.
With love and gratitude xx
Worth every penny!
I saw the ByErim oil on my instagram feed and decided to give it a go. At the beginning I only bought the small bottle to try it, but after a few months the change was clear and all of my friends were complementing my hair and how long it got. Now I can't wait to use it every week. It has become part of my pampering routine.
Worth every penny!
2 de dezembro de 2025
Avaliação não solicitada
Resposta da ByErim
Heyy Nu,
Thank you so much for giving ByErim a try and for sharing your experience! It's wonderful to hear that you started with the travel size and saw such clear results over those few months.
There's nothing better than hearing that your hair transformation has been noticed by your friends, that kind of visible growth and health is exactly what we hope to deliver. I love that the oil has become part of your weekly pampering ritual; that's when the magic really happens!
Thank you for trusting in the products and for being part of the ByErim journey. Your support means everything xx
Wonderful product
Wonderful product, does what it says and is of true high quality.
Always quick to respond to emails too.
Thank you
24 de novembro de 2025
Resposta da ByErim
Hi Mr Khun,
Thank you so much for your kind words! I'm thrilled to hear the product is delivering on its promise and that you're experiencing the quality we put into every bottle.
It's always a pleasure to connect with you, and I truly appreciate your support.
With gratitude, ByErim team xx
Great products & customer service!
Overall great products, easy to use website & great experience with customer service for any changes/requests. Very accommodating team.
28 de novembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Div, thank you so much for your kind words! We're thrilled to hear that you're enjoying the products and that our team could support you with your requests. Providing an exceptional experience from browsing to delivery is at the heart of what we do.
We truly appreciate you taking the time to share your feedback, and we look forward to continuing to serve you xx
Warmly,
The ByErim Team
My order didn't deliver and the…
My order didn't deliver and the customer service has ghosted me. The oil is so expensive and the fact that they don't even respond to multiple emails makes the entire experience even more disappointing.
24 de novembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hi Farhana,
We sincerely apologise for your experience, this isn't the standard we hold ourselves to. We understand how frustrating it is when an order doesn't arrive and communication falls short, especially given the premium nature of our products.
We'd like to make this right immediately. Please contact us directly at care@byerim with your order number, and we'll personally ensure this is resolved in a timely manner. We'll either arrange a replacement shipment or process a full refund, whichever you prefer.
We're also reviewing our support processes to ensure no customer emails go unanswered. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us. ByErim team x
As someone with scalp psoriasis
As someone with scalp psoriasis, this product for hair byerim has made a major difference. Truly amazing — I highly recommend it.
21 de novembro de 2025
Avaliação não solicitada
Resposta da ByErim
Hey Lubna,
Thank you so much for sharing your experience! We're truly grateful to hear that our product has made a difference for your scalp psoriasis. Your recommendation means the world to us, and we're honoured to be part of your hair care routine. Wishing you continued healthy hair days ahead xx
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.