The delivery was eventually successful. The drivers had difficulty finding our newly built house and missed the turning twice. They correctly phoned us and we were able to direct them into the corre... Ver mais
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Veja o que dizem as avaliações
The delivery arrived as scheduled and the guys were friendly and polite, a pleasure to deal with them. Unfortunately the build could not be completed because the patio where it was to be fitted was... Ver mais
A empresa respondeu
Brilliant service from start to finish, got a call from the delivery guys 30 mins before they arrived, both guys really friendly and polite, very efficient ,pergola was assembled with in an hour and... Ver mais
A empresa respondeu
I was informed by the company which day my delivery would be made by email and a a phone call, the driver then called me when they were nearby. Helpful and cheerful delivery people, who could ask for... Ver mais
Detalhes da empresa
Escrito pela empresa
Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company
Informações de contato
Corby , NN17 4LT , Corby, Reino Unido
- 01536 660221
- customerservice@byewaylogistics.co.uk
- byewaylogistics.co.uk
4,8
Excelente
5 mil avaliações
Respondeu a 52% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good communication regarding…
Very good communication regarding delivery date and then again on the day to let you know they’re almost here. Great customer service
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Thank you Layla for your lovely 5 star review.
Helpful and courteous delivery guys
Helpful and courteous delivery guys. Plenty of notice of arrival. All-round great service.
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Thank you Garry for your 5 star review.
Very professional and quality…
Very professional and quality communication, Can’t think of anything negative to say. Thank you
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Thank you Philip. We appreciate your kind review.
Polite
Polite, phoned to let me know when they would arrive and came at the stated time.
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Jane, thank you for 5 stars. We are pleased to know you found the crew polite and on time. We appreciate your review.
Great communication from the start and…
Great communication from the start and throughout the delivery process. Nice and polite guy doing the delivery and placed it at my preferred location.
Very happy
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Steven, thank you for taking the time to review us. We are pleased to hear you found the communication great and appreciate your great feedback. Thank you for 5 stars.
Good service
Good service, very polite and carried the heavy product into garden which was appreciated.
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
HI Georgina, thank you for taking the time to review us. We are pleased to hear you found the service good and the crew polite. We appreciate your review.
Phoned to let me know the delivery time…
Phoned to let me know the delivery time 30mins before, both driver and mate friendly and helpful
27 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Robert, thank you for 5 stars. We are pleased to hear you found the crew friendly and helpful and we appreciate your review.
Delivery on time
Delivery on time. Great communication and nice guys that delivered it. 👍🏻
23 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
HI Martin, thank you for taking the time to review us. We are happy to hear you found the delivery on time and communication good. We appreciate the 5 stars you have given us.
Friendly and quick delivery
Friendly and quick delivery. Items handled carefully .
25 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
HI Evie, thank you for taking the time to review us. We are pleased to hear you found the delivery quick and friendly. Thank you for 5 stars.
My dining patio set with fire pit
My patio set arrived within the allotted time. I am so pleased that I paid for the assembly. It took the 2 lovely men an hr to set it up.
Very pleased with the quality and just the right size for my patio.
Would highly recommend.
24 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Julie, thank you for 5 stars. We are happy to hear you found the service high quality and that you would recommend us. Thank you for taking the time to review us.
We had paid for the assembly service but…
We had paid for the assembly service but on arrival the guys refused to do this & wanted to leave. I had to phone the office & spoke to Kelly who was most helpful & confirmed the assembly was paid for but had been omitted on their delivery instructions. Thankfully the guys were still there &assembled it before leaving. If they’d have left, we’d have been unable to do it ourselves! I had given 5 stars to our two previous Byways deliveries
24 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Carol, this was communication breakdown with the crew. They didn't quite understand, but after the call with Kelly they were aware of what had to be done. If they had of left we would have come back to do this, as Kelly did say to you it was a White Glove service. We would have met the expectations as we always try to do with all of our customers. Thank you for bringing this to our attention and for leaving this review.
Delivery me did exactly what i asked…
Delivery me did exactly what i asked them to. Thank you
25 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Thank you Amanda for taking the time to review us. We appreciate the 5 stars and lovely feedback you have left us.
Very polite and efficient delivery…
Very polite and efficient delivery guys. Prompt to time of delivery and courtesy call received to give 20minutes notice. Great service all round.
24 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi Amy, thank you for taking the time to review us. We are pleased to hear you found the crew polite and efficient. Thank you for leaving great feedback about our service.
Fab service
Fab service. Easy to track and they helped bring it round the alleyway to my garden for me. So friendly and helpful
24 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi, thank you for giving us 5 stars! We are pleased to hear you found the service good and the crew friendly and helpful. Thank you for reviewing us.
Fantastic all round service
Fantastic all round service
Amazing customer service with updates & fantastic delivery staff.
Many thanks
17 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
HI Emma, thank you for 5 stars. We are pleased to hear our service was fantastic! It is great to hear positive feedback about our team and we appreciate your review.
Resposta da Byeway Logistics LTD
Hi Ingus, thank you for 5 stars. We are pleased to hear you found the service good and on time. We appreciate your review.
Satisfied customer
Emailed to accept booking, called 20 mins away, within time window and nice guys delivered
24 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
HI, thank you for 5 stars. We are pleased to hear you found the crew nice and appreciate your review.
Excellent service
Excellent service. They were a little early that the tineslot but they called me in advance, they left with a neighbour but then when realised we were coming down our road deliberately waited and then came back to move from the neighbour into my house.
Very friendly.
Rare to see this service from delivery drivers these days. Thank you.
15 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi, thank you for 5 stars. We are pleased to hear you found the service excellent and our drivers friendly. We appreciate you taking the time to leave us this lovely review.
Reliable with good communication
Communication with the customer
20 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi, thank you for 5 stars. We are happy to hear you found the service reliable and the communication good. We appreciate your review.
Great service.
Great service. Arrived on time, kept us up to date regarding delivery and the team were super friendly and helpful.
23 de abril de 2026
Avaliação não solicitada
Resposta da Byeway Logistics LTD
Hi, thank you for 5 stars. We are happy to hear you found the service great and on time. We appreciate your review.
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