By Ruby are consistently of the highest standard. No horrible additives, generous portions and a life-saver when you are unable to cook yourself. I always keep some in the freezer.
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Veja o que dizem as avaliações
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Ver mais
A empresa respondeu
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Ver mais
A empresa respondeu
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
A empresa respondeu
Detalhes da empresa
- Fabricante de Alimentos Congelados
- Fabricante de Alimentos
- Produtor de Alimentos
- Fornecedor de Produtos Alimentícios
- Loja de Alimentos Congelados
- Entrega de comida
Escrito pela empresa
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Informações de contato
2 McNicol Drive, NW107AW, London, Reino Unido
- feedback@byruby.co.uk
- byruby.co.uk
4,6
Excelente
2 mil avaliações
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing Quality
I have been amazed at the consistency of quality whilst I’ve sampled all the meals in my first order. Seriously tasty and quality ingredients. I don’t use ready meals every day, they’re more of a standby but I can’t wait to place another order.
1 de outubro de 2025
Avaliação não solicitada
Resposta da byRuby
Hello Brenda,
Many thanks for taking the time to review, I am delighted that our food is making your life that bit easier and more tasty!
Milly
Enjoyed all the meals
Enjoyed all the meals - especially the tarragon chicken and the macaroni cheese. Really appreciate the meals for 1 - so much gets wasted when buying some items that come in double portions. Can I suggest the currys are labelled to indicate 'hotness' - other companies use 1, 2 or 3 chilli peppers. Also will you be extending your range?
6 de outubro de 2025
Avaliação não solicitada
Resposta da byRuby
This is so lovely to hear, thank you very much. Good point on the curry labels, we are in the process of updating these details on pack.
Resposta da byRuby
Delighted you've enjoyed the food, thanks so much for letting me know!
Resposta da byRuby
Hello John,
Thank you very much for letting us know. Pies can be very controversial - raised vs. puff, it's a tricky decision. My parents would always make puff pastry pies when we were children made with leftover chicken from a roast with leeks and bacon, topped with puff pastry, hence why our pie is how it is. I hope you enjoy the rest of the range
Absolutely fab tasty food
Absolutely fab tasty food.
If you could use olive oil instead of seed oils that would be the icing on the cake
12 de setembro de 2025
Resposta da byRuby
Wonderful to hear! Thanks so much for letting us know!
Just an amazing women led blsmall…
Just an amazing women led blsmall business which provides amazing home cooked food
12 de setembro de 2025
Resposta da byRuby
So lovely to hear, thank you Beata!
This is a wonderful wonderful company
This is a wonderful wonderful company. Lovely food and lovely people. I cannot recommend them enough. Much love ByRuby team.
2 de outubro de 2025
Avaliação não solicitada
Resposta da byRuby
Thank you Mike, this is great to hear, we love our customers!
My step-daughter had just had a baby
My step-daughter had just had a baby - she knew of ByRuby because it was what I sent my daughter when she had a baby - so she said could she have a delivery of lovely meals - ByRuby was so easy and so much more thoughtful and appropriate than a voucher or unwanted baby gro
28 de agosto de 2025
Resposta da byRuby
The nicest present you can give to someone and always a joy to know that we are helping in the bleary early days
Lifesaver!
Delicious food, so convenient but not compromising on quality and taste. Absolute lifesaver with a newborn!
28 de agosto de 2025
Resposta da byRuby
Hurrah! Quality without compromise, just what we're looking to do
I not happy i can cook it i have give…
I not happy i can cook it i have give aways i only got a microwave
14 de agosto de 2025
Resposta da byRuby
Hi Paul,
Thanks for your feedback. We have a range that is microwave safe but I'm afraid it looks like you ordered two dishes which are best cooked in the oven to achieve a lovely gratinated crispy top. I'll drop you an email to see what we can do.
Very best wishes,
Milly
First order
My first order was great 10 out of 10. Great value and the meals were first rate!!
3 de setembro de 2025
Avaliação não solicitada
Resposta da byRuby
So pleased that you enjoyed everything , truly wonderful to hear
there was an issue with the delivery…
there was an issue with the delivery and the responsiveness of the team was outstanding. well done.
11 de agosto de 2025
Resposta da byRuby
Alice, our Queen of customer service is such a star and I'm delighted that we managed to sort out the problem you had. I hope that you have enjoyed the food just as much. Milly
I love By Ruby …
I love By Ruby and always like to have a supply in my freezer . Tasty and well above average frozen meals . We all enjoy them 🙌
28 de abril de 2025
Resposta da byRuby
We love customers like you, thank you Heather!
Great food and tasted like home…
Great food and tasted like home cooking. Would like more choices
11 de agosto de 2025
Resposta da byRuby
Thanks so much for the feedback on choice, we always try and do our best with what we make and don't want to outstretch ourselves and compromise on quality. Delighted you have enjoyed the food
Excellent food
Excellent food, nowhere near similar to a regular ready meal as they taste homemade! We love having them as a treat when I don’t feel like cooking and the portion size is very generous too.
11 de agosto de 2025
Resposta da byRuby
Just what we are trying to achieve. We only use ingredients you would have at home so the food should taste like homemade. Thanks for your kind review Lynley
Terrible
Terrible, first delivery cancelled then 4 items out of 11 ordered turned up 2 minutes later defrosted.Not impressed.You should stop using DPD.
11 de agosto de 2025
Resposta da byRuby
Hello Suzanne,
Thank you for your message and review. I can see that we replaced this order and I've reported it to DPD. I hope that you have enjoyed the food subsequently.
Very best wishes,
Milly
Resposta da byRuby
Excellent to hear, thankyou Christine!
Great tasting meals.
11 de agosto de 2025
Resposta da byRuby
Hurrah! So pleased you've enjoyed everything Sheila!
Delicious food and well prepared
Delicious food and well prepared. Clearly a lot of love getting this put together. Highly recommended
23 de julho de 2025
Resposta da byRuby
Hello Fen, I'm so delighted you can taste the love we put into the food. We try really hard and lots of work goes into every single handmade dish so I'm really pleased you can taste the difference
Tasty and nutritious.
We liked almost all the food delivered. These are our comments:
Taste 10/10
Delivery 10/10
The texture of the Chicken tikka masala was slightly undercooked.
16 de julho de 2025
Resposta da byRuby
Thanks so much for your review Douglas, we'll take a look at the chicken, I wonder if you might have needed to heat it for a little longer. Ovens can vary enormously.
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