Ok great staff very helpful in explaining everything brilliant service and very happy in every way possible
A empresa respondeu
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Veja o que dizem as avaliações
Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Ver mais
A empresa respondeu
Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Ver mais
A empresa respondeu
Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Informações de contato
Broad Street Jetty, CV6 5BE, Coventry, Reino Unido
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,2
Muito Bom
224 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Broken contract, did not deliver what was ordered
If you order your taxi with meter & roof sign fitted, that's what you should get. I got phone call day before delivery to say that would not happen as their fitter got stuck in traffic! Promised that Digitax would be in contact to arrange the fitting in my local area. 5 days later I did 220 mile round trip to a Digitax fitter. They failed to fit or tariff it. Over a week now & still not sorted. Please don't let it happen to you, refuse delivery till they can deliver what u ordered. I'm down over £1,000 in lost revenue, they promised a manager would be in touch but still nothing. Ive had to start legal action today, to try & recoup loss of earnings & get them to fulfill original contract. Should have learnt from past experience, but their prices are fantastic & thought I'd give them a 2nd chance. Reviews on here were great.
20 de setembro de 2023
Avaliação não solicitada
Resposta da Cab Direct
Hi, we are really sorry about the issues your experienced with your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
I really appreciate for their customer…
I really appreciate for their customer service very helpful and quick response.
21 de setembro de 2023
Resposta da Cab Direct
Hi Akhlaq, thank you for the 5-star review! We are glad our customer service team could provide you with a pleasant experience. - CD
Had a very good experience with cab…
Had a very good experience with cab direct. Excellent customer service prompt delivery 👍 thanks
18 de setembro de 2023
Resposta da Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
This is my 2nd time with cab direct
This is my 2nd time with cab direct. I found it all the staff are very friendly and helpful until the end. Passing of information was tremendous.
I do appreciate for there help!
21 de setembro de 2023
Resposta da Cab Direct
Hello, thank so much this great review! We are delighted to hear that you had a good experience working with us and we look forward helping you again in the future. All the best, Cab Direct
Resposta da Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Cab Direct make it so easy
Really easy to deal with. Clear information provided enabling me to make my decision to purchase. Car delivered in the time period I was advised at the time of purchase. Couldn't ask for a better service
28 de agosto de 2023
Resposta da Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us. Thanks, Cab Direct
There was a bit of confusion on the day I was supposed to receive the car
The company was very helpful and they responded to my conversation quickly the car was also very good.
22 de agosto de 2023
Resposta da Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
Resposta da Cab Direct
Hi, we are really sorry about the delay to the delivery of your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Really great service and easy
Really great service.
The team where amazing and all went to schedule was really pleased
7 de agosto de 2023
Resposta da Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with our team. We look forward working with you again in the future! Thanks, Cab Direct
Very good company
Very good company, communication was good, customer service was very good.
10 de julho de 2023
Avaliação não solicitada
Resposta da Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Cab Direct
They are very helpful .I'm satisfyd…
They are very helpful .I'm satisfyd about their service.
26 de julho de 2023
Resposta da Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us and we look forward to continuing to work with you in the future! Thanks, Cab Direct
Customer service is good.
25 de julho de 2023
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Thanks Can Direct
Thanks Can Direct , thanks all dedicated staff who’s working there , they are so lovely, so friendly, so professional, made me feel so confident with my new car.
I can’t not finishing my words without saying an massive thanks for one so special person , who had been absolutely amazing, she always listened to me , she always helped me a lot , even when things wasn’t going easy to complete my financial , she was there to help me , you are fantastic Helen, I will never forgot your kindly help.
11 de julho de 2023
Resposta da Cab Direct
Thank you for your outstanding 5-star review! We are thrilled to hear that your experience working with us was excellent, and we look forward to the opportunity to continue serving you in the future. Warm regards, Cab Direct.
I’m paid deposit back in 01 August 22…
I’m paid deposit back in 01 August 22 for toyota Corolla only to find out in late April 2023 that i will not be getting the vehicle and they told me wait till 19 July 2023 but they email me. They say wait another three weeks so God knows when I’m gonna receive my vehicle please guys nobody by car from here because they don’t because they don’t tell true, they don’t know when the car coming or not
i moved to the work place city my plan has been vanished and put me out work.
17 de junho de 2023
Avaliação não solicitada
Resposta da Cab Direct
Hi there, we are so sorry to hear about your issues. Could you please send your vehicle and contact details to info@cabdirect.com and one of the team will look into this?
Many thanks
Cab Direct
From start to finish
The service offered by Cab direct was fantastic from start to finish.
Terri and her colleagues made the process of purchasing of the vehicle simple and easy.
Thanks
Jasbir
6 de junho de 2023
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terri. All the best, Cab Direct
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
So happy with my purchase and Terry was…
So happy with my purchase and Terry was very kind and helpful.
Everybody in Cab Direct was available to advise us and they were very professional 👌.
31 de maio de 2023
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terry. All the best, Cab Direct
I put an order and paid deposit back in…
I put an order and paid deposit back in 21 June 22 for toyota proace Family only to find out in late April 2023 that i will not be getting the vehicle and refund my deposit
cab direct sold my vehicle to someone in higher price due to Toyota increasing prices,
i moved to the work place city my plan has been vanished and put me out work.
i have put a complaint through financial Ombudsman and waiting for reply.
this has only 1 star 🌟 reviews in Google i don't know how it has 4.6 star 🌟 reviews in here?
19 de abril de 2023
Avaliação não solicitada
Resposta da Cab Direct
Hi Javed, we are realy sorry to hear about the problems that you have been having. As you mentioned this was down to Toyota increasing their prices so we unfortunately had no alternative.
We would like to sincerely apologise for the inconvenience that occurred due to this. If you would like to speak to a member of the team to see if there’s anything else we can do to help resolve the issue, please give us a call on 0800 587 9635.
Many thanks, Cab Direct
It’s was very good service from day…
It’s was very good service from day first I made my till I received my car they handled all finance for me and keep me updated time to time really great staff and great service I very happy with my oder and service
23 de março de 2023
Resposta da Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
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