Cab Direct Avaliações 224

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ok great staff very helpful in explaining everything brilliant service and very happy in every way possible

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados

Informação fornecida por fontes externas variadas

With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

200% recommended

Best company ever specially Staff(Kevin Fraser) is holding best management system and customer care,satisfaction and dealing. Must try with Cab Direct hope you never disheart.

3 de maio de 2022
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Resposta da Cab Direct

Hi, thank you for the great review. Glad to hear we could help. Best, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Great customer service, vehicle was delivered on time.

21 de outubro de 2022
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Resposta da Cab Direct

Hi, thank you for the great review. Glad to hear we could help. Best, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Everyone was so helpful and guided me…

Everyone was so helpful and guided me through the process
Lesley kept me updated about the delivery the one thing that could be looked at was the financial documents being sent to junk mail

4 de novembro de 2022
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Resposta da Cab Direct

Hi, Glad to hear we could help! Thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Great experience with the company…

Great experience with the company delivering my car on time and being very helpful with the whole thing

26 de outubro de 2022
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Resposta da Cab Direct

Hi Malcolm, thanks for leaving this 5-star review! Glad to hear we could help. Best, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Just helpful

Just helpful, polite, always there to answer a question. Never have to wait long. Not at all pushy . Saw the sale through.

27 de outubro de 2022
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Resposta da Cab Direct

Hi Kevin, great to hear that you received 5-star service from us. Thanks for leaving this review! Best, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Taxi Services (Plymouth) Limited Experience

From start to finish, Terri was excellent. Her customer service, attitude and knowledge, meant that our transactions went smoothly.
She is an asset to Cab Direct and we will be ordering more vehicles in the future.

31 de outubro de 2022
Avaliação não solicitada
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Resposta da Cab Direct

Hi Dave, thanks for the 5-star review. Great to hear that you had a good experience with us. Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

All good

Ordered a new car to use as a taxi, 6 week wait which is below average in the current climate. Car was a good price, Kevin answered all my questions patiently car was delivered on time. Would recommend if buying a new car give this company a serious look

14 de outubro de 2022
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Resposta da Cab Direct

Hi Debra, thanks for your 5 star review! Glad to hear we could help. All the best, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Stuart at Cab direct was wonderful throughout

Stuart at Cab direct was wonderful and supportive throughout the whole process. The transaction went through very smoothly and I got the car I wanted at a price I was happy with. It also arrived faster than it would have direct through the dealer. The team at Cab direct were professional and I could not have been happier.

12 de setembro de 2022
Avaliação não solicitada
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Resposta da Cab Direct

Hi Rakesh, thank you so much for your 5-star review, we really appreciate it! Best wishes, Cab Direct

Avaliado com 1 de um total de 5 estrelas

Purchased a Ford ProCab on the 29 of…

Purchased a Ford ProCab on the 29 of July 2019 delivered to me with scratches under their Taxi sign-writing on one of the side doors which they refused to cover for respray the side door saying that it wasn't like that when they sent it to me but they couldn't see that cause it was hidden under their sign-writing. After that on the 30th of June 2021 they had to change my intercom unit cause it went bust after not even 2 years with a new unit with a new serial number which went bust again on the 24 of June 2022 which by law being a new product with a new serial number cause they couldn't fix the old one should have 12 month warranty on it which they refuse to give and send me a new intercom so i can use my taxi properly. My advice to everybody don't ever buy a taxi from them cause after you buy it they don't care about you anymore but until you are in the purchase process they do anything for you.

Update: Reached the Manager Andy and matter solved with my intercom unit. I fitted it in my Procab and all is back on track.

27 de junho de 2022
Avaliação não solicitada
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Resposta da Cab Direct

Hi Mr Cernean,
We are so sorry to hear you are unhappy with the service you have received. We understand you are in contact with our Customer Services Team on your issues and we hope you get a suitable resolution soon.

Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Terry was helpful

Terry was helpful , polite , professional with excellent customer services.

29 de maio de 2022
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Resposta da Cab Direct

Hi Yazid, thank you for your 5-star review! We hope you are enjoying your new taxi. Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Very easy just a phone call away and…

Very easy just a phone call away and Bob ya uncle their she is gleaming new car excellent

20 de maio de 2022
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Resposta da Cab Direct

Hi Neil, thank you for your great review! Great to hear that you found the service quick and easy. We hope you are enjoying your new taxi! Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

good

good serivce

11 de maio de 2022
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Resposta da Cab Direct

Hi Sajid, thank you for giving us a 5 star review! We are so pleased to hear you were happy with our service. Enjoy your new taxi! Many thanks, Cab Direct

Avaliado com 1 de um total de 5 estrelas

Do not order a taxi from this rubbish…

Do not order a taxi from this rubbish company. I put a order for hybrid corrola back in October paid them deposit and was promised i will get it In March 2022. Come February I was told I will get it in November 2022 so I waited. Come end of April I had a phone call from Kevin to tell me that the car I ordered will not be delivered. Was offered another rubbish car and he wanted another 2500£ on top which I refused so he went ahead and cancelled my order. These people are only there to rip you taxi drivers off. Shame on cab direct. Go else where and get a better deal thats what I will be doing. DO NOT TRUST THESE BUNCH OF JOKERS.ALL THEY WILL DO IS MESS YOU AROUND.

27 de abril de 2022
Avaliação não solicitada
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Resposta da Cab Direct

Hi Tahir, we are really sorry about this experience you have had. Unfortunately, Toyota completely discontinued the Corolla Saloon as a new car in the UK, so we were unable to fulfill your order for this vehicle. We would like to sincerely apologise for the inconvenience that occurred due to this. Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

I am very happy for getting my car from…

I am very happy for getting my car from you. I would recommend to people to get their car from you. I also appreciate Mr. Kevin for helping me to get car. Your service is very fast.

13 de abril de 2022
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Resposta da Cab Direct

Hi Najeeb, thank you for your review! We are so pleased you have had a 5-star experience with us. Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Late delivery

Delivery time not accurate

12 de abril de 2022
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Resposta da Cab Direct

Hi Shakeel - thank you for your review! We're sorry you were disappointed with your delivery. Unfortunately, this situation was out with our control but glad you experienced a good service overall. Enjoy your new taxi. Many thanks, Cab Direct

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient, good service.

8 de abril de 2022
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Resposta da Cab Direct

Hi Adrian, thank you for your review! We are so pleased you have had a 5-star experience with us. Many thanks, Cab direct

Avaliado com 5 de um total de 5 estrelas

Excellent to work with

8 de abril de 2022
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Resposta da Cab Direct

Hi Sandra, thank you for your 5-star review! We are delighted to hear you have had a good experience with us and hope you are enjoying your new taxi. Many thanks, Cab Direct

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