Cactus Kingdom Avaliações 

1.225
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

great plant came properly just wish i knew it was so small i would have bought bigger like the grandfathers but alas i know for next time thanks so much!!!!!

Avaliado com 5 de um total de 5 estrelas

These guys deliver big time. I got mixed, unlabled cactus and astrophytum seeds. My wife and are having fun competing to correctly identify seedlings first. Fast service and email responses to questio... Ver mais

Avaliado com 5 de um total de 5 estrelas

I couldn't be happier! This vendor is my favorite. The shipping speed was exceptional, and you can tell they truly care about their customers by how well they protect their items during shipping. A+... Ver mais

Avaliado com 4 de um total de 5 estrelas

Got exactly what I wanted, tracking was perfect. I ordered some wild collected Peruvian Torch seeds. Label on the seeds just said T.P (trichocerus Peruvianus). Would 5 if that little detail gets sorte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Viveiro de plantas
  2. também em
  3. Loja de decoração de design de interiores
  4. Loja de Hobbies
  5. Loja de Medicamentos Fitoterápicos
  6. Mercado de Flores
  7. Suporte para Plantas

Escrito pela empresa

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.225)

150 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really nice

I actually really enjoyed receiving these succulent seeds in the mail. I order seeds a lot and the little card with the discount code that comes with the order is a really nice touch. It’s displayed on my fridge.

6 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Great service!

Great service!
Delivery was fast and just as they said it would be. All the information I needed was presented to me with no questions needed. I will definitely order from here again!

30 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

I had a great experience ordering…

I had a great experience ordering cactus and succulent seeds from Cactus Kingdom! My order arrived about two weeks ago, and I already have some of the seeds starting to sprout, which is so exciting.

The instructions were incredibly clear and explained everything step by step, making the whole process easy to follow. They also included a discount for my next order, which was a really thoughtful touch.

I highly recommend supporting this small business if you’re looking for quality cactus and succulent seeds. I’ll definitely be ordering from them again!

17 de julho de 2026
Avaliado com 3 de um total de 5 estrelas

Good service but mixed bag

Service was good. Items arrived on time. 11/25 Mazapil seeds sprouted after 12 days. 0/25 Yucatan seeds after 12 days - losing hope on these. And, 5/5 cacti look good after planting.

7 de julho de 2026
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Resposta da Cactus Kingdom

Hi Tristan,
Thank you so much for sharing your detailed feedback with us, and for your payment via e-transfer. We are glad to hear that your order arrived on time and that you are happy with the service and the condition of the live Lophophora cacti.

Regarding the seeds, it is wonderful that your Mazapil seeds are already sprouting after just 12 days! However, we completely understand your disappointment and concern regarding the Yucatan seeds. Some tropical and specialty varieties can occasionally be a bit stubborn and take longer than expected to break dormancy, so we wouldn't give up hope quite yet—sometimes they just need a little extra time.

If the Yucatan seeds still do not show any progress in the coming days, please feel free to reach out to us. We are always here to help ensure you have a successful growing experience!

Avaliado com 5 de um total de 5 estrelas

Thank you from Yellowknife

Thank you for sending these cacti all the way to Yellowknife. Both plants arrived safely. Your article on "What to do once mail order cacti are received" has been very helpful.

7 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Terrible packaging, less plants than advertised!

I have been growing cacti for 30 years, and most have been purchased online. I am usually fairly happy to happy buying here, but it can be a bit hit or miss. When my two pots of cacti arrived, the shipping box seemed extraordinarily small, and upon opening it I realized why. They had only wrapped the two pots in just a few layers of newspaper and nothing else!! so these plants were very tight in this tiny little box, meaning if there was a problem with the shipment being tossed around, they would definitely have nothing to protect them. The shipping box was really beat up with some of the sides and edges squished, and there was just nothing to protect the plants, nor was there a sticker on the box to let the delivery person know that there were live plants in there. In my experience this makes a big difference for most carriers that are delivering them. The silver torch I ordered was a nice size, but it had a large bruise up near the top on one side probably from being squished when the shipping box was damaged. I wouldn't exactly say it looked like a well cared for specimen, which can be an issue with some of the cacti I purchase here. But overall I was fairly happy with it.
As for the pot of old man cacti( pilocereus leucocephalus/palmeri), which was clearly advertised as a pot of 3 to 4 plants, there were only 2 skinny little cacti in there. I had purchased this specifically so I could have one, or two if I got lucky and the pot contained four, and share the other two with two of my friends. They were fairly beat up probably from spines digging into the other one, as well as the box being crushed. And one in particular was quite yellow, and both looked like they were dug out of the back of a greenhouse under a bunch of other things that were shading them out.
Did I bother to contact customer service? No. Because I don't always hear back. And honestly, I decided I am not purchasing here anymore. As time goes on the quality seems to go down more and more, as well as the customer service. And this was the worst packaging I've ever seen. There was no cushioning in there for them that they absolutely need when they're being mailed. So I just thought I would share this with others, and you can make up your own mind if you want to take the chance and buy your cacti here. There are a couple of other places here in Canada that are much, much better to purchase from, and I will be sticking with those from now on. This was just a very disappointing experience, and it was something special that I had purchased for myself for my birthday, and now I feel like I definitely wasted my money.
And you will see I left other reviews here that were positive ones, so this review you are reading now is 100% true. Things have changed since I first started purchasing from this company, it has really gone downhill.

9 de julho de 2026
Avaliação não solicitada
logotipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Shonna,
Thank you for taking the time to share such a detailed review. We're especially sorry to hear that this purchase, which was meant to be a birthday gift to yourself, turned into such a disappointing experience.
We appreciate your perspective as someone who has been growing cacti for many years. It's clear that the packaging, the condition of the plants upon arrival, and the discrepancy in the number of plants you received did not meet your expectations—or our standards. We also understand your concerns about the shipping box arriving damaged and the lack of protective packaging, as well as your frustration over receiving only two plants in a pot that was advertised to contain three to four.
We're equally disappointed to hear that you chose not to contact our customer service because you weren't confident you would receive a response. That feedback is particularly concerning, and we recognize how important it is for our customers to feel heard and supported when something goes wrong.
Your comments have been shared with our team so we can review our packaging practices and listing accuracy. While we understand your decision to shop elsewhere, we would like the chance to make it right for you, thank you for acknowledging that you've had positive experiences with us in the past. That makes it even more disappointing to learn that we've fallen short this time.
Thank you again for your honest feedback. We sincerely wish you all the best with your cactus collection and hope you'll one day consider giving us another opportunity to provide the quality experience you originally came to expect from us.

Avaliado com 1 de um total de 5 estrelas

Order never received

Order never received

25 de junho de 2026
logotipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Bruce,
We make every effort to clearly outline all shipping options and details so customers can choose the best option for their needs. Both the shipping titles and the invoice clearly describe each option. For this order, you selected Regular Mail, which does not include tracking or coverage and takes 2-3 weeks to deliver asf her shipment. We kindly ask that you have some patience and carefully review these details closely next time.
Thank you!

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