Cactus Kingdom Avaliações 

1.225
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

great plant came properly just wish i knew it was so small i would have bought bigger like the grandfathers but alas i know for next time thanks so much!!!!!

Avaliado com 5 de um total de 5 estrelas

These guys deliver big time. I got mixed, unlabled cactus and astrophytum seeds. My wife and are having fun competing to correctly identify seedlings first. Fast service and email responses to questio... Ver mais

Avaliado com 5 de um total de 5 estrelas

I couldn't be happier! This vendor is my favorite. The shipping speed was exceptional, and you can tell they truly care about their customers by how well they protect their items during shipping. A+... Ver mais

Avaliado com 4 de um total de 5 estrelas

Got exactly what I wanted, tracking was perfect. I ordered some wild collected Peruvian Torch seeds. Label on the seeds just said T.P (trichocerus Peruvianus). Would 5 if that little detail gets sorte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Viveiro de plantas
  2. também em
  3. Loja de decoração de design de interiores
  4. Loja de Hobbies
  5. Loja de Medicamentos Fitoterápicos
  6. Mercado de Flores
  7. Suporte para Plantas

Escrito pela empresa

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.225)

150 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Shipping is everything

Shipping is everything, no complaints. I purchased seeds, and unlike other sellers, I was charged accordingly. In terms of product, I purchased seeds for Peyote and San Pedro and having never grown cacti from seed, I have a few of each species growing. I would definitely recommend Cactus Kingdom

12 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

I didn’t get any of my seeds and they…

I didn’t get any of my seeds and they didn’t even send a shipping confirmation. Email feels like I just gave them 40 bucks.

18 de fevereiro de 2026
logotipo da Cactus Kingdom

Resposta da Cactus Kingdom

Elijah,
You inputed an incorrect address when you placed your order, we cannot be responsible for address mistakes a customer makes when ordering. We simply ship to the address provided and trust it is correct.

Avaliado com 4 de um total de 5 estrelas

Shipping and communication was great

Shipping and communication was great. Will highly recommend packaging seeds in glassine envelopes if possible, and not plastic because the static makes it really challenging to get the really tiny seeds out of the packet.

21 de janeiro de 2026
logotipo da Cactus Kingdom

Resposta da Cactus Kingdom

A little bit of sand inside the bag can be very helpful when handling these tiny seeds. Thank you for the feedback Srinivasa.

Avaliado com 5 de um total de 5 estrelas

Exellent experience.

Experience is great because Cactus Kingdom is one of very few places where so precious species can be found that if to choose between some cacti and ring with diamond I would choose of course these cacti.Delivery is good, fast and safe. Cactus Kingdom gives to it"s customers good spirit and happyness. Feliks Povod.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cactus rotted, refund offered then retracted

Cactus rotted upon transplant even though I followed their instructions online. Left a review here to which they replied I should reach out because “We would still like to try and assist you,” I did so and then they backtracked and said it’s been too long since I ordered for a refund (what?) and that all they could do is 50% off my next order. Won’t be ordering again.

6 de dezembro de 2025
logotipo da Cactus Kingdom

Resposta da Cactus Kingdom

HI Christian, Sorry to hear that. It looks like your cactus was delivered the 14th - One month ago... It was shipped express with a heat pack.
We offer a safe plant delivery guarantee on all our plant shipments if we are contacted within a reasonable amount of time.
If this was a shipping issue, how come you didn't reach out sooner ?
We would still like to try and assist you however.
Please feel free to email us with pictures and we would be happy to still try and help.
Thank you, and Happy Holidays!

Edit: We want to clarify our plant guarantee and how it applies in this situation.

Our guarantee covers issues related to shipping, and we always stand behind our shipments when a problem occurs in transit. In this case, however, the concern was raised several weeks after delivery and relates to the plant’s condition well beyond the shipping period.

When you first contacted us, we responded promptly, offered guidance, and encouraged you to follow up so we could explore possible options. Unfortunately, the next update came several weeks later, at which point the timeframe to submit a claim with the shipping insurance provider had already expired. These claim timelines are set by the insurance companies and are outside of our control.

Although this matter was not related to shipping and was reported well after the applicable window, we still offered, as a courtesy, to cover 50% of the cost. This was an exception made in good faith for an issue that occurred long after delivery.

When rare problems arise, customers typically contact us within the same week, which allows us to assist effectively. In this case, the report was made more than a month after delivery, and we are not able to assume responsibility for plant care or condition at that point.

We appreciate your understanding and ask that expectations remain reasonable in situations like this.

Avaliado com 5 de um total de 5 estrelas

Cactus Kingdom is awesome!

Cactus kingdom was awesome. I wanted to buy a specific setup for a friends 50th and they helped me throughout the whole process. Customer service was excellent and my friend was super happy.

8 de dezembro de 2025

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