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Avaliado com 5 de um total de 5 estrelas

The team were great ambassadors of Cadbury, so friendly and kind. Sheila did a great job moving the large crowed from 1 part of the experience to the next and when we got to Jay… well he WAS Mr Cadbu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Underwhelming . Disappointing. Overpriced. Friendly staff do their best to dress up the experience. We visited on our Merlin Passes which I’d say is ok for a couple hours’ visit if you’re local bu... Ver mais

Avaliado com 2 de um total de 5 estrelas

Not worth the money! You spend most of the day queuing for for experiences that last five minutes at most, writing with chocolate, getting a photo taken a small little car ride then trying a small cup... Ver mais

Avaliado com 1 de um total de 5 estrelas

We visited in October 2023 and had a lovely time. Went again today and was horribly disappointed. The train ride was short and un interesting. Previously there were lovely displays which took qui... Ver mais

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2,0

Ruim

O TrustScore é 2 de um total de 5

146 avaliações

5 estrelas
4 estrelas
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1 estrela

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2,0

Todas as avaliações

(146)

22 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible place

Terrible place. Totally over crowded with 2 coach parties sharing our time slot. Not Cadbury’s worlds fault that they behaved so atrociously but they had absolutely no control and were letting them push children out the way, queue jump etc. hugely disappointing

20 de julho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Overpriced!

As always, we do love Cadbury world....but, the tour is shorter, they have got rid of the advertising alley, the ride isn't that spectacular, reduced the chocolate bars you're given to 2!

To be fair, they are still completing improvements, so maybe we just went at the wrong time!!

The history walk through & interactive chocolate activities were good, as was the 4D cinema. We did enjoy our time there, certainly not a full days worth of activities anymore though.

But I would say, take a picnic....the café prices have become utterly ridiculous!

20 de julho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Over priced and over rated

Over priced and over rated. Lot of things were closed. Parents/adults I'm sure would have liked a coffee or a cup of tea. But the outside snack drinks were closed. The vending machine for soft drinks were a rip off £3. For a bottle of pop. Come on Cadbury world. You charge enough.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Big disappointment

Visited many times over the years and today was a rip off.Shop much smaller, not much of the bargain corner. Only given 2 bars of chocolate. No watching factory at work. No gorilla.,no old adverts.Cadbury letting visitors down

1 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really disappointing visit

Really disappointing visit, it’s a real shame that we have a factory making chocolate and you don’t actually see any of the making. It’s all very childish and not really about what they do there. You get to see a couple of people putting chocolate into a mould another writing on the chocolate (which you could see in a Thorntons ). Really felt like a rip off. Big shame

30 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really disappointed

Really disappointed, first time visiting, got reduced prices due to a discount code and felt I was still ripped off.

We had booked a time slot however this wasn’t really needed as we could just start the tour whenever. The experience seemed to be over before it began and you don’t get a good insight into the factory itself.

Gift shop is extremely poor range. ( Cadbury’s should take note of M&M world in London, why? If you’ve been you already know, if you haven’t it feels like they actually love the product they are selling) also the prices are over inflated and a rip off.

Cafe is dated, confused layout and poor range of food and overpriced.

On the topic of confused layout having the 4D experience and museum around the back of the car park is a little odd.

On paper, reading the history of how Cadburys built and ran their factory, caring not only for the products they made but also the staff. You’d like to think they’d do half as much for people paying to visit.

Anyone reading this save your money. Go down to your local supermarket spend £5 on some chocolate and watch inside the factory and you’ll have had a better experience.

17 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Visited yesterday with my family

Visited yesterday with my family. Cadbury World as gone down hill compared to our other visits. It appears they have made alot of cuts.

They have shorted the factory tour and shop literally spent more time queuing and no pantomime. You used to receive 4 chocolate bars, now you get 2.

Pros.
4D cinema.
Outside playarea.
Friendly staff.
Free chocolate.
Free parking.
Accept Merlin passes.

Cons.
Will only take two hours to complete.
Tour as been shorted.
No pantomime.
No characters.
Free chocolate reduced to two bar each.
It's cheaper to by chocolate from the supermarkets.

Overall, not good value for you money.

16 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT WASTE YOUR MONEY Visited yesterday with my husband and…

Visited yesterday with my husband and two grandchildren costing £110. What a total waste of money. Outside was 4D cinema, not bad but only 5minutes long, and a small outdoor play area. The tour inside was hugely disappointing and a lot of queuing. I really don't know how Cadbury can justify charging the prices that they do for about 1.5 to 2 hrs entertainment at the most, it is a rip off and they should be ashamed of themselves especially whilst times are still hard for a lot of people. PLEASE DON'T WASTE YOUR MONEY GOING HERE.

15 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing

I have checked all the dates up to December and there are no morning slots available with the merlin pass, however if you want to pay there are a huge number of available tickets in the morning slots. Attractions would rather have fewer people attend than allow Merlin Passholders to use their available slots. Just an idea but why not limit people to either low availability or 2 visits a year with full access to the times available.

13 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Visit to Cadbury World

Not been to Cadbury World in many years but took the opportunity yesterday when my son and 2 children ( Merlin pass holders so no charge ) to join them .
£27 for my ticket .
Very poor experience, no walk round the factory , took only 45 mins to get round . I bought a bag for £2 on the way in to hold the free chocolate and got only 2 bars each .
Very expensive for a poor day out .
Sorry Cadbury World this has gone down hill .

9 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bore fest

Bore fest, takes one hour to go round the place NO FACTORY, don't be fooled into thinking you will see a working factory. You will watch videos talking about the factory instead of seeing the real thing. Take your money elsewhere, a small freddo
teddy £16, overpriced trash. This is the biggest scam out there.

2 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glowing but long review of Cadbiry…

Glowing but long review of Cadbiry World.

Today, I bought my 3 children (12, 8 and 2) here. For myself, husband and our 2 year old, it was our first time.
I was meant to come here, some 28 years ago. So it's been a long time coming, as I am a huge Cadbury Chocolate fan!

Today was also the first public attraction I have been too since being in a self propelled wheelchair, and I was so nervous!

Disabled parking: plenty of disabled parking, although the metal bollards around the dropped curbs are a bit of a challenge and the dropped curb nearest the entrance slope is difficult to access due to a parking space. But it is doable.

Reception: reception staff were fantastic today. I didn't get their names though. We were seen to quickly and were given our accessibility pass.

Entrance into the magic: Due to the accessibility pass, we were able to get into the attraction pretty quickly and served by the lovely Hollie and Shaki (I really hope I have their name correct). They were both so lovely and a credit to Cadbury World.

Accessibility lane: During the majority of the areas, the accessibility lane was fine, but at some parts, the pathway was so narrow due to the decorative features and I believe customers may have moved/knocked barriers around a bit.
This lane was pretty much empty the entire time.

Rides and attractions: I have to highly recommend the 4D chocolate adventure experience here because we all loved it. It is a ride that someone like myself with awful back problems could go on because it was so gentle but so fun. We were also greeted to the rise by the lovely Caleb as well who we saw throughout the day and asked us if we were having a good time.
And the new lazer ride was really good. The only thing I'd say is it's too short. It's so much fun that you want to go on it more than once.

Overall, as a disabled customer, I felt so included, staff were just lovely and so helpful. The entire premises is disability friendly, more so than anywhere I've been before.
And the children's outdoors area is so clean. I commented on how clean and tidy the floor was by the bench area.
There is definitely scope to add more attractions which I'd love to see in the future. But I loved it here. And you really do have some of the best staff and customer service.

Unfortunately, and nothing to do with Cadbury World, my two older children became unwell. Staff were quick to help and also grabbed us bags for our long drive home back to Somerset. Big shout out to Lilly for helping.
My eldest son begged me to pop a little appology in here, as he was so upset he'd been ill here but also in front of other guests and worried he'd ruined their day. Bless him.
Sadly, we didn't get to eat at the restaurant due to this.

Hopefully we can return soon and enjoy the day properly without illness.

Jade. X

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Going down hill big time!

I am local and have been to Cadburys World dozens of times over the years. We went in March 2024 and most of the place was shut down as they were in the middle of a redesign. No money off the ticket prices though.
Went again today ( June 2024) and we were utterly shocked at a number of things:
1. Prices have raised considerably, it cost over £100 for 4 tickets (previously around £60-£70 for us)
2. You used to get 5 free chocolate bars (4 on entrance and one after the melting pot section), now you get just 1 on entrance and 1 after the ride. Wow!
3. Prices in the shop have shot up. Disgusting £7 for a larger block of Cadburys and £2.20 for the smaller ones. You used to get bargains and offers but now it's just all over priced.
4. The interactive games that used to be at the end have gone completely
5. The bean ride which used to be so fun has been replaced with a rather pathetic shooting ride which was not worth the queue for.
6. No more walk through the factory! The tour inside took us less than an hour!
7. Prices of food and snacks is disgusting! £6 for an ice cream!
8. Gorilla has gone. You can't see him play any more. Advertising Avenue is now just a place to queue.

Overall it's heartbreaking to see such a wonderful place I've grown up with and know so well just turn into something solely interested in making money for as little effort as possible.
I'm sad to say it but I think that was my last trip to Cadburys. We are so so so disappointed 😞

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing

Disappointing. We went 10yrs ago and about 6yrs also. Came today and was disappointed. There used to be characters dressed up in old clothing who talked to you. The history of cadbury seems to have been slimed down and not as informative. Seemed to spend .ost of our day queuing for things. The ride was short, queued for ages for the cinema which was short. No factory to walk around anymore like you used to do as the chocolate is made elsewhere now I suppose.
Missed seeing the drum playing gorilla, wonder where he has gone?!
Got less chocolate than previous visits too. Food is expensive so we didn't bother.

31 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Really disappointing and continues to go downhill

I’ve visited Cadbury World a few times.
All I can say is it’s going down hill and requires a dramatic redesign. It lasted an hour, was so expensive and you come away with 2 chocolate bars!! When it first opened, it was more interactive, a lot more info, came away with 6-7 chocolate bars etc. The food there is extortionate but you can take your own picnic which is great so you can keep food costs down but the value of the tickets is just not worth it. The chocolate writing was closed, the chocolate making is dull, the new ride was lacklustre, the 4D cinema is the same film from years ago. I was really disappointed and won’t go again. It’s just not value for money. The factory is empty, they could do so much more.
Positives, no queues and the park is great, just not enough benches.

27 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Too much money

The upshot is that this is too expensive for what it is. Bits are enjoyable, most staff were friendly but it was £25 per adult and £20 per child for 2.5-3 hours entertainment really. Buy a National Trust annual family pass instead for not much more. The chocolate bars you're given as a handout look like they've dwindled down to 2 per person. The melted chocolate pot was fun though. Just such a shame that you do feel a bit ripped off.

5 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst experience and we have been…

The worst experience and we have been going for years.
Every time has got less and less.
We booked in for 9.30. It took 20 minutes to walk around the smallest part the factory has ever been then when we got outside the area where you write ur name is now outside and didn't open until 11.30 neither did the 4d experience.
A few years ago you could make this a lovely day now its done in an hour. So so disappointing since its become merlin.

20 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A waste of Money and Effort

Visited Cadbury World on Tuesday 16th April 2024, what a waste of time effort and money!

I've visited Cadbury World many times over the years but this time was the worst. The section regarding the advertising material has disappeared, the famous Gorilla had gone, the Interactive tree which was a great educational tool had also disappeared and alot of the interactive/learning aids have also gone.

Previously there was a section on how to pack the Chocolate bars and showing the interior of a factory but again that's also gone.

The FourD cinema was also closed.

The new ride which I believe opened at Easter 2024 is "Rubbish"

The outlet shop was very poorly stocked and expensive when comparied to other "Cadbury Outlet Stores"

Not a very good experience at all and I won't be going back for a long time

16 de abril de 2024
Avaliação não solicitada

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