I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
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Veja o que dizem as avaliações
The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Ver mais
The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Ver mais
A empresa respondeu
Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Informações de contato
4,2
Muito Bom
466 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
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Great overseas delivery experience
Super! Great customer service too when I had to change the date of delivery.
28 de agosto de 2021
Resposta da Cadofrance
Dear Jeanne,
Thank you so much for your nice comment. We are glad to read this! Have a nice day!
I ordered 2 gifts for my girlfriend and…
I ordered 2 gifts for my girlfriend and her mom to be delivered to St Malo France. They were meant to be delivered the 16th August they have still not arrived. Pathetic service. You are a pathetic company and I will never ever use your company again. Useless prices
21 de agosto de 2021
Resposta da Cadofrance
Dear Damian,
Thank you for your feedback. We are sorry to hear that the delivery of the gift was not as it should have been. We have discussed this with the courier to avoid this happening again in the future. We noticed that the gift has been delivered in St Malo. Once again we apologize for the inconvenience. Have a nice day!
As I live in the United States I wanted…
As I live in the United States I wanted to gift my dad something for his bday choosing this company was the worst decision ever made and I do not recommend at all. The gift was delivered late and when it arrived the box was all bent and the wine bottle broken. I contacted the company and they said that they will send another wine bottle which the company reports they delivered but my dad never received.. at this point I don’t have anymore energy to deal with them anymore and will take the $200 loss..
15 de agosto de 2021
Avaliação não solicitada
Resposta da Cadofrance
Dear Ally,
Thank you for your comment. We are sorry that the delivery of the gift was not as it should have been. We have discussed this with the courier to avoid this happening again in the future. We would like to mention that our customer service has contacted you and has organized a new shipment of the gift. It was delivered to a pickup point a few days later and we note that it was well received. Once again we apologize for the inconvenience. Have a nice day.
Resposta da Cadofrance
Bonjour Raewin,
Merci pour votre revue!
Bonne journée!
On était très content avec notre…
On était très content avec notre expérience et on va certainement utiliser le site Cadofrance pour tous les futurs cadeaux qu'on enverra en France! Le choix des cadeaux était expansif et c'était très facile de naviguer le site pour effectuer notre commande.
Merci!
Monica
10 de agosto de 2021
Resposta da Cadofrance
Bonjour Monica,
Merci pour votre revue positive et pour partager votre opinion.
Je vous souhaite une bonne journée.
Excellent service!
Excellent service!! I can't recommend Cadofrance enough.
Thank you Cadofrance to help me making someone happy!
23 de julho de 2021
Resposta da Cadofrance
Dear Daniel,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.
C'est la dernière fois que je commande…
C'est la dernière fois que je commande sur ce site. Incapable de livrée les cadeau comme il faut !
1 de agosto de 2021
Resposta da Cadofrance
Bonjour Jenny,
Merci pour votre revue et feedback. Nous sommes désolés d'apprendre que la livraison n'a pas été à la hauteur de vos attentes. Nous vous avons déjà contacté et vous avez reçu un remboursement de votre commande. De nouveau nos excuses pour le désagrément causé. Nous vous souhaitons encore une bonne journée.
La livraison et le contenu étaient…
La livraison et le contenu étaient comme promis.
29 de julho de 2021
Resposta da Cadofrance
Bonjour Colin,
Nous sommes heureux de lire votre revue!
Merci beaucoup.
Le kdo devait être livré le lundi 19
Le kdo devait être livré le lundi 19. Dans la journée du 19, UPS a reporté la livraison au mercredi 21 entre 10 h et 14 h. Malheureusement je me suis absentée à 13 h juste à l heure du passage. Personne ne m'a téléphoné. Seulement un papier dans la boîte aux lettres informant une livraison le lendemain. J ai attendu la journée puis à 15h15. J ai contacté UPS qui m a indiqué que le créneau horaire était de 9 h à 19 h et que les livreurs n avaient pas de téléphone professionnel et que donc personne ne m appellerait. Alors je suis vraiment déçue car je suis restée 3 jours bloquée à la maison pour un colis et des chocolats arrivés tous mous, même si la boîte était super jolie et bien renforcée.
22 de julho de 2021
Resposta da Cadofrance
Bonjour Annie,
Merci pour votre revue. Nous sommes vraiment désolée de lire ceci. Nous tenons à vous informer que nos collègues du service clientèle vous ont envoyé un courriel vendredi 15/07 pour vous informer que nous ne pourrions pas envoyer votre cadeau avant lundi, et ce parce qu'il y avait une canicule en Europe et que nous voulions garantir la qualité de nos produits (le chocolat Godiva dans votre cas). C'est la raison pour laquelle votre paquet n'a pas été livré le 19/07. Et en effet, tous les chauffeurs, de toutes les entreprises de transport, livrent pendants les heures de bureau. De nouveau nous nous excusons pour le désagrément causé et vous remercions de votre compréhension.
Thank you very much the gift was
Thank you very much the gift was
gratefully received and the
recipient was happy with the
fruit basket. Thank you it was
excellent.
24 de julho de 2021
Resposta da Cadofrance
Dera Eileen,
We are so glad to hear that the package was well delivered and that the recipient enjoyed the gift! Thank you for taking the time to share your feedback. We really appreciate it.
Resposta da Cadofrance
Bonjour Jean-Claude,
Merci pour votre revue et pour partager votre opinion. Je vous souhaite une bonne journée.
Un service impeccable
Commande adressée dans les délais.
Suivi de la livraison régulièrement mis à jour, et finalement une réception en avance de 24h.
Impeccable
19 de julho de 2021
Resposta da Cadofrance
Bonjour Jean-Pierre,
Nous sommes heureux de lire votre revue!
Merci beaucoup.
Cadofrance is the best!
As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance customer service was the best ensuring a champagne hamper arrived right on time! My French family are always delighted with their box of quality treats! Thank you again for helping me to celebrate my son’s birthday from the other side of the world!
18 de julho de 2021
Avaliação não solicitada
Resposta da Cadofrance
Dear Suzanne,
We truly appreciate your positive review. We are very happy to hear that the gift recipient was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
I bought a gift that wasn't delivered
I bought a gift that wasn't delivered. First you emailed me, saying that the delivery date should be anticipated 2 days earlier, UPS could not delivered in a building in center of Paris, with people inside the apartment. The response from your site was slow, and you could not even return a call from the people I have to blow the surprise so they can call you to receive the present that never reached the destination. I simply hate you store
13 de julho de 2021
Resposta da Cadofrance
Dear Luciana,
Thank you for your order with Cadofrance. We truly appreciate your feedback on your order, and we are very sorry to hear that it went poorly. We pride ourselves on taking great care of our customers, and we sincerely apologize that this experience was not as expected. Our customer care team has reached out to you with a solution to express our apologies. It is our hope that you will feel confident in continuing to use our website for your gifting needs going forward. Thank you again.
The fruit basket was just beautiful I…
The fruit basket was just beautiful I ordered from Sydney for my mum in France and she was delighted with the gift saying the fruit looked and tasted great.The service was 10 out of 10 from ordering to delivery Thankyou so very much for putting a smile on my Mums face in this crazy world we are living in.
15 de julho de 2021
Resposta da Cadofrance
Dear Penny,
Thank you so much for this wonderful review! We truly appreciate the time that you took to give such detailed feedback, and we have shared your kind remarks with the customer care team and the warehouse team. We are delighted that the fruit basket gift was enjoyed, and we look forward to helping you with your future gifts for delivery in France!
Have a nice day!
The gift basket for my fiancé arrived…
The gift basket for my fiancé arrived on time and was lovely-he was very pleased. I have been very pleased every time I've ordered from Cado France!
15 de julho de 2021
Resposta da Cadofrance
Dear Julie,
We truly appreciate your positive review. We are very happy to hear that your fiancé was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
Very disappointing
This gift arrived 3 days late. The packaging was extremely damaged and the bix partially open. The cheese was inedible as had become too warm as left I refrigerated too long. Very disappointing.
9 de julho de 2021
Resposta da Cadofrance
Dear Shelly,
Thank you for your review. We are very sorry to read this. However, as our colleagues of customer service have already informed you, the package was delivered later because the house number was missing from the address provided. If an address is incomplete a perfect delivery becomes more difficult. Again our apologies for any inconvenience caused and thank you for your understanding.
We do hope you will visit Cadofrance again in the future! We will be happy to assist you if you should have any doubts or questions!
Resposta da Cadofrance
Bonjour Eric,
Nous sommes heureux d'apprendre que vous êtes un client satisfait. Nous accordons une grande importance à nos clients et le service que nous fournissons est notre priorité absolue.
Fresh beautiful flowers was send in…
Fresh beautiful flowers was send in couple of days I could not be more Harper with the service
5 de julho de 2021
Resposta da Cadofrance
Dear Mehry,
Thank you for your order with Cadofrance. It was our pleasure to assist you to ensure that everything went well with your gift.
Thanks again!
Resposta da Cadofrance
Bonjour Lucie,
Merci pour votre commentaire. Nous avons eu le plaisir de vous aider à livrer le cadeau à votre destinataire en France. Bonne journée et à bientôt sur cadofrance.com!
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