Cadofrance Avaliações 

466
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Ver mais

Avaliado com 5 de um total de 5 estrelas

The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs
  2. Fornecedor de Brindes
  3. Delivery de Flores
  4. Loja de Cestas de Presente

Informação fornecida por fontes externas variadas

Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

466 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(466)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Very bad experience

The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift.
The service is very bad and I will never purchase from you ever again.

13 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect! Thank you!

7 de setembro de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
Thank you for your nice review. Have a nice day!

Avaliado com 5 de um total de 5 estrelas

Delivery was on time and the product…

Delivery was on time and the product was as described. This is a great company.

18 de julho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic
Hassle free, one touch service

28 de junho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
We truly appreciate your positive review. It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!

Avaliado com 5 de um total de 5 estrelas

PARFAIT…

Tout s'est bien passé dans les délais impartis

24 de junho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Cher client,
Merci pour votre revue. C'est avec plaisir que nous vous aiderons dans un proche avenir Bonne journée.

Avaliado com 1 de um total de 5 estrelas

bad customer service and worst experience in my life!

Being a foreigner, i was trying to send a birthday surprise gift to my friend and i paid for express service. however i didnt know that the hotel was not accepting gifts so the gift was not delivered in the end. even after several tries of talking with the customer service, the attitude was rude and insisted it was my fault as i didnt check with the hotel before arranging the delivery. so in the end, i had paid for the gift, paid for the express service but NO gift was delivered and NO refund can be made as well. WORST experience ever in my life!!!

18 de junho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
Our customer service has informed you in a professional and courteous manner that our website states very clearly that prior verification is required if hotels/hospitals receive parcels.
The shipper fulfilled its obligation and the parcel was offered, but as the hotel in question does not accept parcels, it was refused.
Passing on another address was not possible at this point as the quality of the chocolate could no longer be guaranteed. These were sent back to us to be thrown away.

Avaliado com 5 de um total de 5 estrelas

Un excellent produit

Un excellent produit, un priz raisonnable et une livraison rapide témoignent d'une expérience vraiment satisfaisante lors de la commande auprès de Cado-France

24 de junho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Cher client,
Nous sommes heureux d'apprendre que vous êtes un client satisfait. Nous accordons une
grande importance à nos clients et le service que nous fournissons est notre priorité absolue. Excellente journée.

Avaliado com 5 de um total de 5 estrelas

Get well gift

The receivers of the gift were so pleased and emotional about it. It was beautifully wrapped and received ontime.

10 de junho de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
We are so glad to hear that the gift was well delivered and that the receivers enjoyed
it! Thank you for taking the time to share your feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent service ! …

J'ai commandé un article pour faire livrer en France à partir du Canada. Il s'agissait d'un cadeau d'anniversaire. Je suis très contente de l'expérience car il a été livré rapidement, et c'était le but. Au niveau de la communication et afin de mettre le client à jour de la livraison de sa commande, j'ai trouvé cela bien utile et rassurant. Merci.

21 de maio de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Cher client,
Un tout grand merci pour votre revue détaillée. Cela nous fait très plaisir de lire que vous êtes un client satisfait. Nous espérons pouvoir vous aider avec l'envoi d'autres cadeaux dans le futur. Excellente journée!

Avaliado com 5 de um total de 5 estrelas

Gift Perfection

Another perfect delivery of my Mother's Day Gift. I consistently rely upon Cadofrance to deliver TOP quality gifts and baskets to my Mom in France. This is a great relief as I live in the USA - and Cadofrance NEVER disappoints!

13 de maio de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
Thank you so much for your nice review. It is always our pleasure to help you with the shipment of your gifts. Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Tres facile

Tres facile. J’ai place la commande sur l’internet, et cette fois n’etait pas la premiere. Chaque commande a ete livre comme demande et la qualite des produits est superbe.

3 de maio de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Cher client,
Nous sommes ravis d'apprendre que vous êtes un client satisfait. Merci d'avoir pris le temps de nous faire part de vos commentaires. Excellente journée !

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

Fast and efficient, I ordered a gift for my daughter and it arrived on time the next day, thank you so much!

11 de abril de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
Thank you for your kind review. It was our pleasure to help with the delivery to your
recipient. Have a nice day!

Avaliado com 1 de um total de 5 estrelas

Was promised delivery on March…

Was promised delivery on March 31.delivery was April 2 for gift for 80 year old. I was told the reason was the recipient or I refused delivery or changed it to April 2. That was a lie— I said so — then was told sarcastically “was I aware of strikes etc in France?” This was a total turn around excuse and quite frankly, to me insulting. Switching to gifts for Europe.

24 de março de 2023
logotipo da Cadofrance

Resposta da Cadofrance

Dear customer,
We are sorry to hear that you were not satisfied with the delivery of your gift.
First of all, we would like to confirm that there have been major strikes for almost 2 weeks now in all of France due to the pension reform. As a result, many shipments are unfortunately delayed. These are unforeseen circumstances for us and for the transport companies. In theory, we do not have to offer compensation for force majeure, but for the clients of CadoFrance we are happy to make an exception. Therefore, you will be refunded the full transport cost. Have a nice day.

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