i cancelled my subscription and they keep charging my card and took the last 11 dollars from my card. do not give this company any money they will keep charging you even when cancelled most scam thing... Ver mais
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Veja o que dizem as avaliações
Tried this service as a trial way back ago, suddenly after 1 year or more in the last days the bomb me with a 2.99 dollar bill constantly maybe 20 times per day.
Caktus AI charged $9.99 (monthly amount) to my credit card, despite the fact that I cancelled my subscription two years ago and haven’t used the service since. When I contacted "customer service" I... Ver mais
A empresa respondeu
This is an excellent tool for college studies. One thing I need to mention is that the database, according to Caktus, is updated to 2023, so please update the database to 2026.
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
If I could rate them a 0 I would.
If I could rate them a 0 I would.
Tried free trial and cancelled, got charged 3 times.
Cancelled it again because it showed it magically was subscribed again, got charged again today.
5 emails sent. No replies. Such a scam.
Totally a scam.
Totally a scam.
Tried to cancel multiple times but couldn't get past the billing page. They've tried to charge my card multiple times for different amounts even though ive changed my catf details. Ive emailed at least 5 times for this to be stopped and recieved no email back. They just keep trying to take moneu
Signed up for the free trial tried to…
Signed up for the free trial tried to use it once did not like the horrible service that was provided canceled my subscription and now they continue to try and charge my card at $180 after I’ve reached out multiple and I mean multiple times via email and I’ve gotten no response. Do not use stay away from this company.
Me ayuda en mis trabajos académicos.
horrible
Canceled my subscription and there still trying to charge me multiple times!!!!! Do not use them major scam.
I paid $100 for a year long…
I paid $100 for a year long subscription. Then I go to log in and it alerts that I need to pay again to access the tools. They replied to my review and I reached out to them over a handful of times with no luck. Extremely frustrating!!
Amazing app
It may have took month for them to fix…
It may have took month for them to fix the issue but they turn it around refunded all the money I spent and gave me a free month of the subscription as well. Honestly despite the problems I had I will keep paying for their subscription because caktus AI is extremely beneficial when it comes to my school work.
charged me 6 times in july
charged me 6 times in july, I emailed to get a refund, they emailed me saying will refund asap and then ghosted with no refund.

Resposta da Caktus
It is a scam
It is a scam. They said you have 3 days free subscription. However, after I subscribed I was not able to cancel within the 3 days.

Resposta da Caktus
Excellent experience
Excellent experience. Really helpful and I’d recommend to anyone.
I emailed about a complaint never you…
I emailed about a complaint never you never got back to me.
Everytime I get on it says I have to…
Everytime I get on it says I have to subscribe again which I already have a subscription for. Plus when I do the AI detector it doesn't give me the option to change words so the or make it undetected. But all an all it's a great app
You double charged my Visa and Amex for…
You double charged my Visa and Amex for the same subscription. I will be filing a fraud alert with my bank on Monday. Be better!

Resposta da Caktus
You guys are changing up so many…
You guys are changing up so many things. I wish It was still the same as when I signed up last year.

Resposta da Caktus
Caktus replied to me
Caktus replied to me, on here, assuring me they would immediately action my help if I emailed their support email. I have emailed another three times, still no responses. Avoid this company at all costs. I am going to have to close my bank account if they keep trying to take my money.

Resposta da Caktus
My account keeps getting charged twice…
My account keeps getting charged twice and customer service doesn’t respond most of the time. Also half the time it’s not working. When it does work it’s great.
I have reached out to support twice in the last week and I haven’t received a response.

Resposta da Caktus
I have been billed over 3 times in the…
I have been billed over 3 times in the same month
I have sent an email early this week and no one has gotten back to me

Resposta da Caktus
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