Cambridge Mask Co. Avaliações 

4.304
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using the valve masks for a few years now and I love them, the jazzy paterns are great and my lungs definitely benefit from the clever technology. Very happy.

Avaliado com 4 de um total de 5 estrelas

Easy to use website, product received within week of order. Used size guide which gave me Medium, front mask fits fine but ear loops little too big so occasionally slips.. Have noticed improvemen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, makin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love these masks. We have some health issues and feel safer in public using these masks. The designs and colors are an extra bonus..

Detalhes da empresa

  1. Fabricante de tecnologia medicinal

Escrito pela empresa

Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(4.304)

66 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Never sick with Cambridge Mask

I’ve been wearing Cambridge Masks since 2019. I discovered them when looking for an option to wear when travelling as I got tired of getting sick every time I flew. I have not been sick since starting to wear Cambridge Masks.

My only issue is the sizing has changed so much, I no longer can find a perfect fit. I used to wear medium which fit perfect, but now I have to wear a small and pull the ear bands to break the seams so they reach my ears. The medium is too large for my face and the small just barely covers. I wish sizing would improve for adults/women.

1 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Wendy,

Thank you for sharing your experience and for being a loyal Cambridge Mask wearer since 2019 — we’re delighted to hear our masks have helped you stay healthy while travelling.

We’re sorry to hear about the recent sizing challenges. Your feedback is valuable, and we’ll be sure to share it with our product team as we continue working to improve our fit range for adults.

Best regards,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

Great company, great masks

These masks are great quality and customer service is very good too. Highly recommend this company.

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Rosie,

Thank you so much for your kind words.

We’re thrilled to hear you’re happy with the quality of our masks and our customer service. Your recommendation means a lot to us.

Best wishes,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

I wear my mask for cycle commuting

I wear my mask for cycle commuting in London, it lasts much longer than disposables and is far more comfortable than other products. It also keeps my face warm in winter. I'm a hearing aids wearer too and the strap at the back is a useful addition so the loops don't interfere with those.

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Ben,

Thank you for sharing your experience

We’re so pleased to hear your mask has been a comfortable, long-lasting companion for your cycle commutes — and that it’s been helpful with your hearing aids too. It’s great to know it’s keeping you warm in the winter as well!

Best regards,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

Perfectly comfy

These masks are so comfy that I have no qualms about long flights. They also fit my large face.

30 de março de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Rochelle,

Thank you for your lovely feedback.

We’re so glad to hear your mask fits comfortably and makes long flights that much easier. It’s great to know it works well for you.

Best regards,
The Cambridge Mask Co Team

Avaliado com 5 de um total de 5 estrelas

A must buy product for anyone who needs to wear a mask

The company have an amazing range of masks to choose from and the customer service team are super friendly and always willing to answer any questions you have. I was measuring in between sizes when I purchased and I didn't want to spend money on something that would be too big or too small but the customer service team were absolutely brilliant in helping me to find a mask that was the correct size. Being Immunocompromised means I have to protect myself from germs and sickness as much as I can so knowing that I can buy from a company that sells such a vast range of colourful and patterned products has me reassured, although my bank account not so much!!

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Lil,

Thank you so much for your wonderful review.

We’re delighted to hear that our team could help you find the perfect fit and that our range of designs brings you both protection and peace of mind. It means the world to us to know we can support you in staying safe while adding a splash of colour to your day.

Kind regards,
The Cambridge Mask Co Team

Avaliado com 5 de um total de 5 estrelas

Breathable and pleasant

Breathable and pleasant, yet highly protective.

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Sophie,

Thank you for your lovely feedback.

We’re so pleased to hear you find your mask both breathable and protective — that’s exactly what we aim for.

Best wishes,
The Cambridge Mask Co Team

Avaliado com 5 de um total de 5 estrelas

Me and my husband have been using these…

Me and my husband have been using these masks since 2022. My husband wears one daily to work in as I am vulnerable so we can’t risk him bringing infections home. They are good masks. He uses the ear loops and I use the head strap. It’s good to have an N95 equivalent mask that is reusable.

1 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Naomi,

Thank you for sharing your experience

We’re so glad to hear that our masks have been helping you and your husband stay protected since 2022. It’s wonderful to know you both find the different strap options comfortable and that the reusable N95-equivalent protection gives you peace of mind.

Kind regards,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

Great value masks with excellent…

Great value masks with excellent filtration technology. Have kept me safe throughout the covid pandemic and continuing to do so. Thanks Cambridge Mask

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Rob,

Thank you for your kind words.

We’re delighted to hear our masks have kept you safe throughout the pandemic and continue to do so. We truly appreciate your trust in our filtration technology and your continued support.

Best regards,
The Cambridge Mask Co Team

Avaliado com 5 de um total de 5 estrelas

Pretty good

CambridgeMask delivers reliable protection with high filtration efficiency. The durable material ensures a secure fit and the design is both modern and stylish. Although it's a bit heavier than expected, its robust build and longevity make it a strong choice for everyday use.

2 de março de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Alex,

Thank you for sharing your feedback.

We’re pleased to hear you appreciate the reliable protection, durability, and style of our masks. Your comments on the build and longevity mean a lot to us, and we’re glad they’ve made a positive impact on your everyday use.

Best wishes,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

It is a really good product

It is a really good product. Well made, fits well, fully adjustable, and above all, does the job of protecting me from whatever unpleasantness I would otherwise be breathing in. I wear it on my bike, to protect from pollution; and on public transport, to protect from pollution and bugs. It is excellently suited to both.

3 de março de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi James,

Thank you for your wonderful review!

We’re delighted to hear the mask is keeping you protected from both pollution and bugs, whether you’re cycling or on public transport.

It’s great to know you’re happy with the fit, adjustability, and quality, too.

Kind regards,
The Cambridge Mask Co. Team

Avaliado com 5 de um total de 5 estrelas

Really comfy to wear for long periods…

Really comfy to wear for long periods and a great fit. The headband makes it feel very secure

1 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Trudi,

Thank you for your lovely feedback!

We’re so pleased to hear you find your mask comfy for long wear and that the headband gives you a secure fit. Comfort and protection are exactly what we aim for!

Kind regards,
The Cambridge Mask Co Team

Avaliado com 4 de um total de 5 estrelas

Beautiful and comfortable

I love the variety of colourful and plain ,designs and the comfort of these masks. The downside is that the stick-on nose piece doesn't stay on past the first day of wearing it, and after a while the internal wire can get uncomfortable. But these are still my go-to masks.

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Emma,

Thank you for sharing your feedback!

We’re delighted you love our range of designs and find the masks comfortable. We’re sorry to hear about your experience with the stick-on nose piece and internal wire — your comments are very helpful, and we’ll be sure to pass them along to our product team for review.

We truly appreciate your continued trust in us as your go-to masks.

Kind regards,
The Cambridge Mask Co Team

Avaliado com 5 de um total de 5 estrelas

Great mask

Been super happy using the Cambridge mask and recommend to everyone. Managed to not catch a cold this winter because of it.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi YK,

We’re glad to hear you’ve been happy with your Cambridge Mask — and even more thrilled it helped you stay cold-free this winter.

Thank you for recommending us to others; it means the world to our team. Stay healthy and breathe clean.

Best regards,
Cambridge Mask Co. team

Avaliado com 5 de um total de 5 estrelas

belgrade friend in need

Great mask, very suitable for Belgrade last 4 years:)

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Natasa,

Thank you so much for your 5-star review. We’re delighted to hear your mask has been a reliable companion in Belgrade over the last four years.

We appreciate your support and trust in our products.

Kind regards,
Cambridge Mask Co. team

Avaliado com 4 de um total de 5 estrelas

These masks give me confidence when I…

These masks give me confidence when I need to wear a mask. I wish the nose padding was built into the mask rather than being adhesive. The ear loops could also do with being a bit thinner. Generally though they are good quality, and well worth buying when there is a deal on.

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Laura,

Thank you for taking the time to share your feedback and for your kind words about our masks. We’re glad to hear they give you confidence when you need them most.

We appreciate your suggestions regarding the nose padding and ear loops — we’ll pass these on to our product development team as we’re always looking for ways to improve.

Thank you again for your support, and we’re pleased to know you’ve found our masks to be of good quality and great value during our deals.

Kind regards,
Cambridge Mask Co. team

Avaliado com 5 de um total de 5 estrelas

Good Company

Great materials and great service.

2 de março de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Lydia,

Thank you for your wonderful 5-star review.

We’re glad to hear you’re happy with our materials and service. Your support means a lot to us.

Best regards,
Cambridge Mask Co. team

Avaliado com 5 de um total de 5 estrelas

Great masks Easy to use and feel safe

2 de abril de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Maria,

Thank you for your review.

We’re delighted to hear you find our masks easy to use and that they help you feel safe. Your support means a great deal to us.

Kind regards,
Cambridge Mask Co. team

Avaliado com 1 de um total de 5 estrelas

Shambles and sneaky 20% discount trick

Went to buy 3 masks, thought I would take up 20% offer so gave my details, read T&Cs to ensure discount code could be applied on sale items.

Got to check out and surprise surprise, code not valid on face masks on sale!!! To add insult to injury they charge £5 for delivery!!! £5 for three light weight masks, joke.

Now they have my personal details, I get no discount and I'm.left writing this post at 12.33am midnight!

I cancelled cart, went to another site and bought similar for 1/3 of price and no P&P fee!!!

Shocking and greedy company.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Aliur Rahman,

Thank you for your feedback.

We are sorry to read you were upset by our pricing. While our terms and conditions do state that promotions cannot be combined with sale items, we regret any confusion or inconvenience this caused.

Our £5 shipping fee ensures secure and reliable delivery and covers the staff time for pick and pack, storage costs, packaging materials and postage fee. If you spend £30 or more, delivery is free within the UK.

We attempted to reach out via Trustpilot but were unable to connect with you. If there’s anything we can do to resolve this, or if you would prefer for us to delete your personal details from our database, please contact us directly at info@cambridgemask.com and we'll make sure to action your request within 24 hours.

Best regards,
Cambridge Mask Co.

Avaliado com 4 de um total de 5 estrelas

It saves you very well from dust

I use it for work in dusty warehouse and it works well. Keep in mind that in order to maintain its filtering qualities you have to wash it by hand in WARM not HOT water and massage it gently in baking soda .

14 de junho de 2024
logotipo da Cambridge Mask Co.

Resposta da Cambridge Mask Co.

Hi Wojciech,

Thank you for the review and for sharing your experience using our mask in a dusty warehouse. We’re glad to hear it’s working well for you.

We also appreciate you highlighting the proper washing method — that’s a great reminder to help maintain the mask’s filtration quality.

Kind regards,
Cambridge Mask Co. team

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