Campaigns F Secure Avaliações 65

Rigtig dårligt program, virker ikke på appel telefoner eller ipad, til win10 virker det meget dårligt, browser kører meget langsom og den vil gendanne din søgning hver 3 gang, lidt noget ged når man er log on med nem id og skal gøre det igen, hold jer langt væk

I have using F-Secure Business products for over 5 years. They was awesome in protection , performance , price and support.
support was really good through their partner in Iran.
However I want rate them 5 star.

Atrocious customer support.

I renewed my subscription and ended up with one that didn’t cover all my devices. Because the purchase had not been tied to my account, I couldn't even access my F-Secure account; it was blocked by a prompt telling me my subscription had expired.

Customer support says it is not possible to upgrade your subscription to cover more devices, so I would have to buy A NEW SUBCRIPTION next to the one I already have.

My renewed subscription runs through Dec 2018, and they would not allow me to cancel it to smooth things over, if for no other reason than for me to get the proper subscription. Since this runs for 13m, I had apparently passed the grace period where you're treated with a modicum of dignity and respect.

What kind of company hates their customers so much that they won't even help them pay them even more money to upgrade their subscription?

On top of everything else, chat support seems to grow increasingly confused the more you chat, with responses that read less like English and more like Google Translate.

What they did suggest was buying a subscription through iTunes for my iOS device. Unfortunately, their iOS app is bugged so the prompt that lets you add devices or subscriptions doesn't work.

F-Secure told me that I could try CREATING A NEW APPLE ID and see if it fixed it. COME. ON.

I spent TWO HOURS with their chat support only for them to waste my time and never help me with my problem

This is the most ridiculous and customer-hostile company I have dealt with; that a company focused on security, safety, and privacy don't have a (visible) support e-mail. How on earth do people put their trust in these people to handle some of the most sensitives issues?

Imagine having to talk to these people when a certain thing hits the fan one day. If this is the first or last line of defence, good bloody luck.

their product acted like it was a virus. It kept popping up with messages all the time, it would block me from entering my bank account and the only way to bypass it was to turn it off completely. I only bought it for the Freedome, the proxy, that promised me access to eg. the American Netflix, but this only worked on some sites and didn't work on Netflix.
Somehow I got a virus while F-secure was turned on, so I ended up turning it off completely and installing BullGuard instead. Can't recommend F-secure to anyone, i wouldn't allow it on my computer even if they paid me to download it.