Canagan Avaliações 

337
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ive noticed a few reviews here questioning the quality of the food from canagan - however that’s not been our experience at all. Our two kitties are so incredibly fussy and turn their nose up at so ma... Ver mais

Avaliado com 1 de um total de 5 estrelas

So is this the typical GREED issue when an initial brand building plan is to sell you good quality product to just then degrade it completely once the brand gained notoriety & good image? The food sme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My very fussy dog with stomach issues and bad teeth actually looks forward to the puré trays and soft treats! He was never food motivated before and ive tried every other brand you could think of and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have used Canagan dry dog food for many years and used to travel about 14 miles to the pet shop until we saw the company on line with free next day delivery. Our dogs have always loved this food a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Award-winning grain free food for dogs and cats, a natural diet their ancestors would have hunted in the wild.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

337 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(337)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed. Excellent quality and order mostly comes next day delivery with no charge. Our dog enjoys the food and is in good digestive health.

24 de dezembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for your lovely feedback! We’re thrilled to hear you’re impressed with the quality, speedy delivery, and most importantly that your dog is enjoying the food and doing so well digestively. That’s exactly what we love to hear 🩶

Avaliado com 2 de um total de 5 estrelas

My cat loves the food

My cat loves the food for sterilised and over weight cats, had it for 6 weeks, but no weight loss, she keeps putting on weight and now has arthritis.
Maybe it’s just not the right formula for her.

13 de dezembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you for sharing your experience, we’re really sorry to hear this has been worrying for you.

Every cat is different, and while our Sterilised & Overweight recipe is formulated to support healthy weight management, weight loss can still depend on factors like portion size, activity levels, treats, and underlying health conditions such as arthritis, which can reduce movement.

If your cat continues to gain weight or has joint concerns, we’d always recommend checking in with your vet, who can advise on the most appropriate feeding plan for her specific needs. If you’d like, our team is also happy to share full nutritional information to support that conversation. Please feel free to get in touch with our lovely Customer Support team at info@canagan.co.uk or by phone on +44 (0) 1494 775 222. Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

The only food my fussy cat will eat…

My cat was a rescue from Dubai and was extremely fussy with any cat food when she came to the UK (she only wanted human food). I think I tried every single cat food brand that exists and finally tried your brand Canagan. She absolutely loves your canned food and has put on a healthy amount of weight since. She is full of energy and even a comment from the vet that she has very good muscle mass all thanks to her high protein food. She never leaves her food and I can tell she enjoys it. I also love your quick next day delivery.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Canagan

That’s wonderful to hear! It sounds like your cat has really thrived on Canagan, from gaining healthy weight to having boundless energy and excellent muscle tone, it’s clear she’s loving every meal. We’re so glad our high-protein recipes are making a difference and that our next-day delivery keeps mealtimes stress-free for both of you 🩶

Avaliado com 5 de um total de 5 estrelas

My chihuahua loves the small dog Turkey…

My picky chihuahua loves the small dog Turkey dental kibble. He has some of the dried food and also has some of their wet food each day. The vet says my dog is in great condition for a ten year old.
I’ve been buying it for him about 3 or 4 years and I’ve always had excellent customer service from Canagan and no issues with deliveries.
I would thoroughly recommend Canagan for their products and excellent customer service

1 de dezembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for sharing this lovely update, what a joy to hear your little Chihuahua is thriving on our Small Breed Turkey Dental recipe!

For a ten-year-old to get a glowing review from the vet is wonderful, and we’re proud to play a small part in keeping him feeling his best. It means a lot to know you’ve trusted us for years and have had great experiences with both the food and our service.

We appreciate the recommendation more than you know, give your tiny foodie a big fuss from us! 🩶

Avaliado com 5 de um total de 5 estrelas

Every time on time and accurate order

I don’t order on subscription with Canagan and I’m very happy I have that option. My kitty cats are free range organic cats which means they eat what they like, when they like it (within reason). They only eat high protein, no grain meals as nature intended and Canagan are one of not many companies out there offering a really good selection of wet meals for kitty cats and dogs as well.
Sometimes i miss the fast delivery slot and I have to wait 4 days for delivery but most of times I manage to get in there on time and my order is with me literally in 24hrs, amazing!
I have 1 very fussy girl who doesn’t touch just any old meal and sadly it’s because she loves her biscuits but thanks to Canagan she is having her favourite fish dish and her favourite fish soup to help her with FIC and fluid intake. Thank you Canagan, I will be buying again, and again, and again 😁

3 de novembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for sharing! We’re thrilled to hear your cats are enjoying their Canagan meals and that it’s helping with FIC and fluid intake for your fussy girl. It’s wonderful to know our selection and fast delivery are making life easier for you too. We can’t wait to keep feeding your kitties what they love 🩶

Avaliado com 5 de um total de 5 estrelas

I am a very fussy little 6 months old…

I am a very fussy little 6 months old Shih Tzu and I've been enjoying Canagan for a few months now. Recently my humans ordered me my favourite which is Duck, I was so excited for it to arrive only to be sent Shepherds pie! After some tantrums they sent off an email and Millie could not have given us any better service. Millie sorted the order out for us and my Duck arrived today! I LOVE it!

Thank you so much for the speedy and excellent customer service. I am one happy little puppy!

17 de setembro de 2025
Avaliação não solicitada
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Resposta da Canagan

We’re so glad Millie could get everything sorted quickly for you! It makes us so happy to hear how much you love your Duck dinners, and we’ll be sure to pass your kind words on to Millie, she’ll be thrilled! Thank you for sharing this lovely review, and we hope you continue to enjoy every bowlful 🥰. Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service by Millie !

Outstanding customer service by Millie !

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for your kind words Stoyan! We’ll be sure to pass your lovely feedback on to Millie, she’ll be delighted to hear it 😊 Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Tip-Top Service and Goods

We have used Canagan for all our dog food and treats ever since finding them. Their food is of a really high standard and there's a great range which our dog loves and keeps her in great health. Plus the delivery is impeccable. Next day delivery and seamless. On our most recent order, there was a mix-up and Canagan have gone above and beyond to rectify the situation, with a tremendously kind, personal service. Would rate them 10 stars if possible.

3 de setembro de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for your kind words! We’re over the moon to hear your dog is thriving on Canagan and that you’ve had such positive experiences with our service. We’re really glad we could get everything sorted quickly for you, your support means the world to us (and if we could give you 10 stars back, we would!) 🩶 Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service

I am currently in the market for a new dog food for my puppy and I have been recommended Canagan multiple times from multiple people. I had a look on their website and got in touch with their customer service team for some advice and they have been exceptional. I have dealt with Millie both on the phone and email and she has been fantastic. Definitely going to try this food out and hoping my puppy loves it!!

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Canagan

That’s such a lovely message, thank you Casey! We’re delighted Millie was able to give you the support and advice you needed - we’ll be sure to pass on your kind words to her. Wishing your pup lots of happy, healthy mealtimes ahead with Canagan. We’ve got a feeling they’ll love it! 🩶

Avaliado com 3 de um total de 5 estrelas

Great Food But Brand Lacks Sustainability

My Ragdoll kitten enjoys the dry and wet food and I trust the quality but the brand loses points with me for not doing larger tins of wet food. Very unsustainable for the times we live in. I have emailed Canagan to voice my thoughts and I do hope they will prioritise sustainability in the future given they're in a animal lead industry.

3 de julho de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for your feedback Nikki, we're really glad to hear your Ragdoll kitten is enjoying the food! We completely understand your concerns around sustainability and truly appreciate you taking the time to share them with us. Our tins are 100% recyclable, and we’re proud to be a carbon neutral company. When it comes to our cat food, we’ve chosen smaller tins to help maintain freshness and reduce waste from uneaten portions, especially as cats can sometimes be picky and prefer smaller, fresher servings. That said, we’re always exploring ways to improve, and your feedback is so valuable as we continue to evolve. Best wishes, Sandy

Avaliado com 2 de um total de 5 estrelas

Extremely upset tummy - not for my dog!

Initially my dog enjoyed the turkey and veg mix however as time went on she had a very upset tummy. We didn’t link it immediately as all was well at the start. It took us a long time and several vet visits to work out it is the food. It’s a shame as we thought we had found an alternative to Oscar foods who went out of business earlier in the year!

10 de junho de 2025
Avaliação não solicitada
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Resposta da Canagan

We’re so sorry to hear this and hope your pup is feeling much better now. While our recipes are made with high-quality, natural ingredients and suit many dogs, we understand that every dog is unique and sometimes the food just isn’t the right fit. Thank you for giving us a try and for sharing your experience so openly. If there’s anything we can do to support you or if you'd like to speak with our team, we’re here and happy to help. Please reach out to us via email at info@canagan.co.uk or by phone on 01494 775 222. Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Great food and great service

My dog is a very fussy eater but enjoys Canagan mixed into her wet food. I place my order online and it’s delivered 1-2 days later with free delivery. It’s not the cheapest dried food but I know it’s good quality, my very fussy dog will eat it and their service is great.

7 de junho de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for the lovely feedback! We're thrilled to hear your fussy eater gives Canagan the paw of approval. We believe our four-legged friends deserve the best, and we’re so glad our food and service are hitting the mark. Thanks for being part of the pack! 🩶

Avaliado com 5 de um total de 5 estrelas

My dog use to be a really fussy eater…

My dog use to be a really fussy eater until I started feeding him Canagan. He now has a mixture of Canagan petite wet and small breed kibble which he loves. I've even noticed that his coat is shinier and he seems to have more energy. Thank you Canagan.

17 de abril de 2025
Avaliação não solicitada
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Resposta da Canagan

That's amazing to hear that your dog is no longer fussy on Canagan! A mix of our Canagan Petite pates and our small breed kibble sounds like the perfect feast for him 😍. We hope he continues to enjoy our food, thank you so much for choosing Canagan to feed him Diane! Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. My cat absolutely loves the Canagan wet tins. There is so much variety and she never gets bored! It's nice to have an affordable and premium brand that does not sacrifice on quality.

15 de maio de 2025
Avaliação não solicitada
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Resposta da Canagan

Thank you so much for taking the time to share your 5 star review Nic, we appreciate it massively! It's wonderful to hear that your cat is enjoying our wet tins, we hope she continues to enjoy them 🥰. Best wishes, Sandy

Avaliado com 1 de um total de 5 estrelas

My cat refuses to eat the new German-made biscuits!

My cat always loved Canagan turkey/dental biscuits, but suddenly in autumn 2023 refused point-blank to eat them - extraordinary in a very greedy cat. Examining the pack, I found that production had just changed to Germany. I managed to buy some pre-Germany packs and she fell upon those; but after that I had to change brand, to my great sorrow. I contacted Canagan and they say that the machines, recipe etc are the same and that any variations are due to 'natural products'. The new Germany biscuits are smaller and darker, and my cat just won't touch them. What a huge shame. (I had this problem in autumn 2023, but have only just discovered Trustpilot as a means of reporting the problem)

7 de maio de 2025
Avaliação não solicitada
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Resposta da Canagan

Hi TSE, thank you for sharing your feedback with us and for choosing Canagan to feed your cat. We're truly sorry to hear that our turkey kibble isn't suiting her anymore.

We understand your decision to switch to another brand. Please don't hesitate to reach out to our customer support team if you ever decide you'd like to give Canagan another go, they are happy to help with any advice or recommendations. You can reach them via email at info@canagan.co.uk or by calling 01494 775 222.

Best regards, Sandy

Avaliado com 5 de um total de 5 estrelas

Perfect for fussy dogs

My dog loves canagan and I can’t fault it at all. Not only do they have so many flavours that my dog doesn’t get bored but they also sell a variety of wet food as well as treats too. My dog loves the new toppers too and I personally love the extra touch of joint care that gives. Thank you for keeping my dogs tummy happy

28 de março de 2025
Avaliação não solicitada
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Resposta da Canagan

We are delighted that we are keeping your dogs tummy happy & healthy, thank you so much for choosing us Lilli! 🥰

Avaliado com 5 de um total de 5 estrelas

10000% recommend

Absolutely love buying this for my dog, as she needs grain free I can buy with confidence, knowing it won’t upset her stomach, they’re loads of different flavours to choose from which means we can mix it up for my pup. I also love the plaque off range, it’s good to know I’m doing a bit extra to help with my dogs teeth!

28 de março de 2025
Avaliação não solicitada
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Resposta da Canagan

We're delighted that your dog is enjoying the Canagan life Katy, thank you so much for your 5 star review and your very high recommendation of us! We hope your dog continues to enjoy our food 🩶

Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality food for both of my dogs. Would highly recommend.

27 de março de 2025
Avaliação não solicitada
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Resposta da Canagan

Your recommendation means so much to us, thank you for sharing your wonderful review Bartosz! 🩶

Avaliado com 5 de um total de 5 estrelas

Excellent quality food

I have been feeding my two Chihuahuas Canagan’s wet and dry food for a while now, and I couldn’t be happier with the results! The quality of the ingredients is outstanding and I love that it’s grain-free, which is perfect for my little ones’ sensitive stomachs.

28 de março de 2025
Avaliação não solicitada
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Resposta da Canagan

That's wonderful to hear that your two Chihuahuas are enjoying both our wet and dry food, thank you for taking the time to share your lovely feedback Martyna. Here's to many more years living the Canagan life 🩶

Avaliado com 5 de um total de 5 estrelas

My dog loves Canagan dry food and…

My dog loves Canagan dry food and Canagan Petite trays as a weekend treat.
Dental version works amazing and works out much cheaper than buying extra supplement.
There is plenty of choice and quality is amazing!

28 de março de 2025
Avaliação não solicitada
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Resposta da Canagan

We're thrilled to hear your dog is loving our dry food and Petite range Maya, thanks so much for choosing Canagan! Your lovely words are much appreciated 🥰

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