My order did not arrive on time. I contacted the Candle Guy and got a response right away. The original shipment had been lost through no fault of his. He sent a replacement shipment out immediately.... Ver mais
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Veja o que dizem as avaliações
Overall everything was good. The only note I have is that I didn’t receive an email confirming shipping (which had me concerned) like was mentioned in the email following my purchase. However, after I... Ver mais
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer ser... Ver mais
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ord... Ver mais
Detalhes da empresa
Escrito pela empresa
THE HOTTEST CANDLES ON EARTH. Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Informações de contato
277 Fox Run lane, 42701, Elizabethtown, Estados Unidos
- service@candle-guy.com
- candle-guy.us
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything went well and great quality.
Everything went well and great quality.
Great gift idea!
The candle came on time, it smelled great and looked great. It made a fun gift!
The speed of delivery was top tier!!
This company has Great customer service…
This company has Great customer service regarding any concerns and I would purchase again.
Great experience with this company
Great experience with this company. The first order was lost in the mail, It was supposed to be a Valentine’s Day gift. They sent another candle out and it arrived fast. Did not get the gift in time for Valentine’s Day but my. Spouse understood. She loved it, and I think it smells great. We will order more in the future.
Quick delivery of the product and the…
Quick delivery of the product and the product is bigger then I expected love it 😍
Excellent customer service!
Candle smells great!!
Candle smells great and arrived so quickly!! Excellent service!!
Package was unfortunately stolen
Well, the order of the product and fast shipping was great. Couldn’t have asked for more. However, my package was stolen before I was able to get to it so I never actually got to enjoy my purchase. But this company seems great and I will keep yall in mind for future purchases!
Made a great Valentines Day gift
I ordered a candle for my boyfriend for Valentines Day, and he loved it. The selection is great, and I found one that was perfect for us. He also really liked the scent.
Was a funny candle
Very fast shipping
Very fast shipping, good quality and a unique product! Wish the choices of candle fragrances were better/greater. Limited choice. It would be nice to have a vanilla or amber, for example?
The candle arrived quickly
The candle arrived quickly, my partner loved it. The message on the candle was hilarious and it’s a great smelling candle!
My girlfriend loved it
My girlfriend loved it. Quality is great too. Package was well protected.
The customer service was amazing
The customer service was amazing. I ordered a personalized candle for a gift. The post office delivered it to the wrong location and the customer service representative was so nice to resend a candle so that I can have the gift in time for Valentine’s Day.
The candles are cute and fun
The candles are cute and fun! There was an error in the shipment of the correct candle and they took care of the issue in an adequate manner.
Candles are fun
Candles came packed in secure packing. They smell amazing and the sayings are fun.
What do you buy the guy who has…
What do you buy the guy who has everything? A naughty candle. These candles smell divine but, more than that, they crack us up every time we look at them. There's something for everyone, sweet, naughty, playful, fun! And they're great quality and they ship fast too! Five stars from me.
The candle smelled good it came in a…
The candle smelled good it came in a nice box and looked exactly like the picture. My husband liked it as well.
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