Canstar Avaliações 

73
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at... Ver mais

Avaliado com 5 de um total de 5 estrelas

Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable... Ver mais

Avaliado com 4 de um total de 5 estrelas

I could not compare all competitors without inputting data for each Insurance company separately and receiving individual quote. It was time consuming. Furthermore, Youi quoted $5562, Real Insurance... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chloe was wonderful in helping us find a better product for what we were paying for with our existing insurer. It was great to see all of the different insurers in front of us before speaking with Chl... Ver mais

Detalhes da empresa

  1. Dinheiro e Seguros

Escrito pela empresa

Canstar is Australia's original & biggest financial comparison site*. Our expert ratings help you compare home loans, credit cards, health insurance and more.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(73)

69 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Apparently Changes To Come In August.

I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at that time.
Yes, power to our homes costs a bomb and for me it is so very hard to keep warm during Winter.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Gave me expensive results which I beat…

Gave me expensive results which I beat by 100s of $s on only 3 direct self searches.
So disappointed. You used to be my reliable go to.
Not sure what you've done to your search parameters but 3 results from your most expensive partners ain't no help...and just now when I need support the most as my wife died unexpectedly only 1 month ago.
Shame.

23 de junho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

A good starting point but most of the…

A good starting point but most of the time the product offering rated is not the same as what you get when you click through to the business page. Ie. you don’t gain anything using Canstar because you have to go digging to find the specifics of what you need anyway. I also find the pricing is way off from what you get offered for the specifics you’re looking for.

12 de junho de 2026
Avaliação não solicitada
logotipo da Canstar

Resposta da Canstar

Hi Alan,

Thank you for sharing your experience with Canstar.

Because providers use highly complex, proprietary algorithms to assess risk, they can only generate a legally binding price once you fill out their direct forms.

Our main goal is to save you from having to research all 100+ options on the market. Instead, you can use our comparison table's to narrow it down to a top 3 or 4 based on features and inclusions, so you only have to do that 'deep digging' with the most competitive providers.

We really appreciate this honest feedback, and we're always working with our product teams to improve.

If you would like to reach out and provide more information, please contact us at enquiries@canstar.com.au.

Kind regards,

Canstar

Avaliado com 1 de um total de 5 estrelas

No on screen comparison quotes.

Only way to make comparison was to quote individually and write down the quote. That wasn't what I expected from a comparison site. Also, Every quote was higher than my renewal notice using the same data from my renewal notice. My current insurer isn't on your list of insurers.

2 de junho de 2026
Avaliação não solicitada
logotipo da Canstar

Resposta da Canstar

Hi Billy,

Thank you for sharing your experience with Canstar.

Canstar functions as a comprehensive comparison index rather than a direct, universal quote engine.

We gather all the policies and features and provide convenient quick links to get a quote.

Because every insurance provider uses highly specific criteria to calculate risk, they require you to complete their individual forms to receive a quote that is relevant to your circumstances.

Feel free to email us more details at enquiries@canstar.com.au if you have any questions.

Kind Regards,

Canstar Team

Avaliado com 5 de um total de 5 estrelas

Great service Health Insurance Comparison

Great service thank you. I was able to sign up for private health insurance via a call and the insurance comparison was done for me over the phone. Very happy. I will definitely be using Canstar again in the future.

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you

Good clear information that I was able to choose and act upon.

2 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm searching for new insurance

I'm searching for new house and contents insurance the work was already done to a degree when I saw on the website the top 10 recommended companies and I could arrange online quote from there, very easy

25 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I could not compare all competitors…

I could not compare all competitors without inputting data for each Insurance company separately and receiving individual quote. It was time consuming. Furthermore, Youi quoted $5562, Real Insurance quoted $2560 and Budget $1970. What a big spread. No point using this Canstar tool, instead better to go with Budget Direct next time, who is pretty competitive over the years. Hence I did not check quotes from Allianz and QBE.
But I just was told by Canstar that due to specific requirements each insurer has their own form requirement before a quote can be obtained. Canstar provides the links for easy access.

16 de maio de 2026
Avaliação não solicitada
logotipo da Canstar

Resposta da Canstar

Hi Peter,

Thank you for your feedback.

Canstar is a comparison service rather than a direct insurance engine.

While we do the heavy lifting by comparing standard features, each individual insurer has highly specific underwriting criteria
that fundamentally changes the final price.

Because of this, insurers require you to complete their specific quote form to give you an accurate, legally binding price.

We provide the quick links to their pages to try and make that next step as seamless as possible.

Kind Regards,

Canstar Team

Avaliado com 4 de um total de 5 estrelas

Canstar ratings undermined by incorrect data

Canstar has a lot of potential as a summary of comparison data but this is undermined when the data is out of date or different from the actual supplier’s website. For example, I wanted comparison electricity plans and when I found my preferred one from Canstar I went to the supplier site only to find that the tariff rates were higher than reported by Canstar. This meant the relative ratings Canstar reported for a range of providers were not useful in making purchasing decisions.

Update: After considering Canstar Team’s reply I concede their point about time of use tariff, which I am on. When I added solar PV I was led to understand that time of use tariff was my only option.
When requesting Canstar’s best plans for my postcode they did list single rate plans. When I go to the retail provider website, they only offer the plans that match my meter setting. This explains the mismatch between Canstar and retailer plans in my case.
What I since learned is that a request can be made to the distributor for a single rate tariff to be reapplied. We will see if they allow it.
Perhaps my heading should have been “Canstar ratings don’t always show the whole picture”

18 de maio de 2026
Avaliação não solicitada
logotipo da Canstar

Resposta da Canstar

Hi Russell,

Thank you for sharing your feedback.

Did you make sure to select the correct type of tariff when comparing?

Some customers mistakenly compare using single-rate tariff as our comparison table defaults to this but then sign up for time-of-use tariff. The price will differ if this is the case.

We would be happy to look into this for you.

Please email us more details at enquiries@canstar.com.au.

Kind Regards,

Canstar Team

Avaliado com 3 de um total de 5 estrelas

Not enough options

I received some good information regarding the companies you use, but there are still a lot of insurance companies which did not appear in your seaches.

4 de maio de 2026
Avaliação não solicitada
logotipo da Canstar

Resposta da Canstar

Hi Sharryne,

Thank you for sharing your feedback.

Did you make sure to turn online partner filter off to find more insurance providers?

If you would like to send us more information, please email us at enquiries@canstar.com.au

Kind Regards,

Canstar Team

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