Have been with cantourage for several years now, and in a rapidly changing medical cannabis landscape, they have continued to excel and stay up to date. There are countless different suppliers and bat... Ver mais
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Veja o que dizem as avaliações
Sometimes they do have a limited formulary but they have added a few cheaper strains. The staff are great at cantourage, Mackenzie has been very helpful with my recent health flare up. They respond qu... Ver mais
Been dealing with this company for about 2 years Let's be honest, there have been issues, but the crew at Cantourage have dealt with and sorted any problems I had very quickly I cannot recommend th... Ver mais
Order didn't arrive again. Had to chase order again. Recurring theme instead of one off issue. Advised items out of stock after already waiting 7 days, the order gets put to the back of the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are a CQC registered Medical Cannabis clinic that provide consultations for private patients and prescribe cannabis based products for medicinal use. We serve patients looking for treatments for an array of conditions including; Pain, Psychiatry, Palliative Care, Neurology, Gastroenterology and Oncology.
Informações de contato
Unit 6, Ramsgate Street, E8 2FD, London, Reino Unido
- contact@cantourageclinic.com
- cantourageclinic.com
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I don’t have a bad word to say…
I don’t have a bad word to say regarding Cantourage. The staff who work on the front line are fantastic from Ben to Ellen. If you have a query or need to check something you can call and will get answered within a couple rings or the live chat function, nothing has been too much trouble. The Dr I see at Cantourage too couldn’t be any better and is the best I have dealt with by far, understanding and genuinely interested in your opinion & experience - ultimately giving the patient best treatment plan. Keep up the good work!.

Resposta da Cantourage Clinic
Cantourage have been fantastic
Cantourage have been fantastic, every step of the way they have gone above and beyond to ensure everything is okay.
Whenever I have had any questions, my calls have been answered within 5 seconds maximum and no matter how trivial my questions may be, they are always happy to answer them.
This is how medical cannabis should be, a company with care and compassion for their patients.

Resposta da Cantourage Clinic
Amazing clinic
Amazing clinic, answer calls and emails straight away, I’ve been with cantourage since January and I have nothing negative to say at all,
Helped me in so many ways, brilliant team,
Flawless company
Flawless company. Making my life worth living again. Thank you to the team, and thanks to Ellen on the Web chat for sorting my queries!
absolutely life changing
absolutely life changing! the company is fantastic i have such lovely phone calls with the team! stress free clinic! thank you for what you do guys!
Taylor.

Resposta da Cantourage Clinic
Excellent customer service
Excellent customer service. Friendly and competent staff. Overall an excellent experience with this company.

Resposta da Cantourage Clinic
Excellent customer service and value.

Resposta da Cantourage Clinic
Highly recommended - They care and it shows
I can't recommend the people at Cantourage any more highly than I already do.
They are extremely polite, friendly, professional and quick to respond to all queries.
I mean it, their live chat service is invaluable and you're lucky if it gets past 2 rings before the phone is picked up.
They've made every interaction pleasant and painless.
You can clearly tell that its more than just a job for their team and it shows in the level of service they provide to patients.
If you need a recommendation, go with Cantourage, you're making the right decision with that.

Resposta da Cantourage Clinic
The staff at cantourage are absolutely…
The staff at cantourage are absolutely awesome!! Nothing is ever too much trouble and they always deal with questions, queries and emails very promptly. Whilst stock issues can be annoying it’s not the clinics fault. They do their upmost to help and keep you informed. Last time it was 4 days from appointment until received meds, absolutely fantastic. Big shoutout to Ellen, who answered all my questions about a few things. All answered very quickly and professionally! Keep up the excellent work cantourage 😊
I have had a couple of issues with my…
I have had a couple of issues with my latest prescription and quality of the medication. I have so far dealt with Joshua, Ellen, Ben and Arjun. All the staff are extremely helpful and always try to resolve any issues in a timely manner. Things happen in life....its how we deal with them that's important. 10/10 for Customer service and correspondence. It's nice to be important.... but more important to be nice....
Best Clinic in the UK
Joined Cantourage in July with no issues at all . Just ordered my Repeat which was smooth a butter. All questions answered helpfully by staff with thanks. This is one of the leading clinics in the UK with the best Pharmacy choices. 100% recommend for any new MC users.
Fantastic staff especially Arjun who…
Fantastic staff especially Arjun who goes above and beyond. People moan about clinics but I genuinely have no issues with Cantourage at all. Glad to be a patient
Amazing 5 star
All ways very helpful very knowledgeable very pleasant to chat too everything goes smoothly and quite quickly very pleased with the hole experience it's very easy and always goes the extra mile for you many thank for improving my quality of life

Resposta da Cantourage Clinic
BEST THING I HAVE DONE IN THE LAST 12…
BEST THING I HAVE DONE IN THE LAST 12 MONTHS WAS TAKE THE STEP WITH CANTOURAGE OCT LAST YEAR , GREAT CLINIC, GREAT PRICING AND ALWAYS THERE TO HELP AT THE END OF THE PHONE , PRECRITON DELIVERED TO THE DOOR GREAT RANGES OF FLOWER TO SUIT MY NEEDS AND OIL ,
Excellent service and wide range of medications
Patient lead service. Very friendly and informative staff. Service has been much better than previous experience with a different clinic. Wish I had come here first. Ordering a repeat is simple, and not having a fee makes it much more affordable to access needed medications.
Exceptional Customer Service
Having been a patient at this clinic for almost a year, I must say Cantourage offer an exceptional service. Medical Cannabis clinics have a very difficult job in the UK due to strict regulations which can frequently lead to delays and issues with stock. Cantourage manage everything very professionally and offer the smoothest journey for their patients. I am very grateful for their customer service, it is amongst the best I have ever received from any company, which is impressive considering how many obstacles their industry faces on a daily basis. You can tell a lot of training and care go on behind the scenes as every staff member is knowledgable, competent and very understanding. Thank you.

Resposta da Cantourage Clinic
Amazing
Amazing, finally got to speak to somebody that understands everything that I suffer with, and totally understand and they were very supportive helpful and patient with me and the have gone out of their way to help me with everything as I am dyslexic and suffer with ADHD combined anxiety I would definitely recommend this clinic💯

Resposta da Cantourage Clinic
All the staff make things very very…
All the staff make things very very easy to get your repeat prescriptions and they're always available to give priceless advice regarding medicines. My experience with the clinics has been life-changing and I will be forever grateful

Resposta da Cantourage Clinic
cannot recommend enough
Very fast response when it comes to answering calls. Ellen was very helpful in responding to some further queries I had by email in a very fast manner. Having been with previous clinics who have had shockingly bad customer service cantourage are a breath of fresh air

Resposta da Cantourage Clinic
NEARLY PERFECT
Overall I am very happy with the service I have received, cantourage answer the phone very quickly and try there best to help you if they can, the flowers that they have to sell are also very good I was actually shocked how good some of it is just do your research.the delivery times are very good on the main imports,But others they have to order in like adven or aurora take about 8 days at the fastest,once it even took 16 days. if they could just get that 8 days to maybe half that at 4 days then I would give 5 stars, overall would recommend and already am in the process of helping friends apply for it.

Resposta da Cantourage Clinic
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