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CanvasChamp Avaliações 

3.454
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The canvas presented a breathtaking depiction. The image I choose was for a memorial that gave exact resemblance of what I was wanting. Most of all it was delivered at no cost and it arrived on time.... Ver mais

Avaliado com 4 de um total de 5 estrelas

Your site is somewhat easy to use just a couple glitches first glitch, my friend that I was making this for put the wrong spelling for the town. We went all the way through the pain process and realiz... Ver mais

Avaliado com 1 de um total de 5 estrelas

Zero stars if that were an option. I expressly opted out of marketing, yet Canvas Champ signed me up anyway. My contact details were provided to process my order, not to fill my inbox with unwanted pr... Ver mais

Avaliado com 4 de um total de 5 estrelas

Ordering process is always easy. Quality is pretty decent for the value. We've ordered several items now and have always been happy with the product. One thing I'd like to see is not just a custom can... Ver mais


Detalhes da empresa

  1. Serviços de Impressão Digital
  2. também em
  3. Fornecedor de Brindes
  4. Impressão
  5. Impressão de fotos
  6. Loja de molduras
  7. Loja de Souvenirs

Escrito pela empresa

About CanvasChamp CanvasChamp is a leading custom photo printing company, established in 2012 and trusted by over 10 million customers across the United States, Canada, Australia, New Zealand, the United Kingdom, and India. A sister concern of Prints and Signs LLC, CanvasChamp operates production facilities across five countries to deliver premium quality photo products at the lowest prices in the market — backed by a 110% Price Match Guarantee. What We Offer CanvasChamp specialises in over 100 personalised photo products including Canvas Prints, Metal Prints, Acrylic Prints, Wood Prints, Photo Blankets, Photo Pillows, Custom Mugs, Photo Puzzles, Framed Prints, Poster Prints, Custom Bobbleheads, Acrylic Photo Blocks, Wall Calendars, Photo Books, and Custom Sculptures. Every product is crafted using state-of-the-art printing technology with UV-protected, anti-fade inks designed to last a lifetime. Why Customers Choose CanvasChamp Lowest price guaranteed — canvas prints starting from $4.20 Ready to ship within 24 hours with Express and Next-Day delivery options Free returns and a 60-day satisfaction guarantee 185,000+ five-star ratings on Shopper Approved Champ+ Membership for free shipping and exclusive discounts Custom sizing available from 5"x7" up to 54"x54" Easy online design tool — upload from your phone, Facebook, or Instagram Our Commitment At CanvasChamp, every order is a memory worth preserving. Whether it's a wedding canvas, a personalized gift, or a complete gallery wall, our team is committed to making each product something customers are proud to display and gift. 📞 Call us: +1 (800)-993-0992 🌐 Website: www.canvaschamp.com 📍 Serving customers across the US, CA, AU, NZ, UK & IN

Our Promise to Every Customer

Escrito pela empresa

185,000+ Five-Star Reviews & Lowest Price Guaranteed
At CanvasChamp, every order is backed by our 110% Price Match Guarantee, a 60-day satisfaction guarantee, and free returns. From canvas prints starting at $4.20 to metal prints, acrylic prints, photo blankets, custom bobbleheads, and 100+ personalised products — we deliver quality you can trust to your door across the US, Canada, Australia, UK, New Zealand, and India.
10 Million+ Prints Delivered Since 2012
Established in 2012, CanvasChamp has served millions of individuals, families, photographers, and businesses worldwide. Our production facilities across five countries use UV-protected, anti-fade printing technology to ensure every print stays vibrant for a lifetime. Orders ship within 24 hours with Express and Next-Day delivery available.
Quality You Can See. Service You Can Count On.
Not happy with your order? We make it right — no questions asked. Our customer care team is available at +1 (800)-993-0992 or via live chat at canvaschamp.com. We believe every photo deserves to be a masterpiece, and we won't stop until yours is.
Up to 95% Off — Canvas Prints from Just $4.20
CanvasChamp offers the lowest prices on custom canvas prints, metal prints, acrylic prints, photo blankets, and 100+ personalised photo products. Our 110% Price Match Guarantee means if you find a lower price anywhere online, we will beat it. Premium quality at factory-direct prices — no middleman, no markup.
Same-Day Production. Next-Day Delivery Available.
Need it fast? CanvasChamp offers next-day canvas print delivery across the US. Orders placed before the cutoff ship within 24 hours, ready to hang straight out of the box. Available in 20+ popular sizes with your choice of wrap, border, and frame finish. Perfect for last-minute gifts and home decor upgrades.
100+ Custom Photo Products. One Trusted Brand.
From canvas prints, metal prints, acrylic prints, and wood prints to photo blankets, custom mugs, photo puzzles, photo books, bobbleheads, and personalised sculptures — CanvasChamp is your one-stop shop for custom photo gifts. Upload your photo, personalise your product, and receive it at your door anywhere in the US, Canada, UK, Australia, New Zealand, and India.
Trusted by Families, Photographers & Businesses
Since 2012, CanvasChamp has been the printing partner of choice for millions of individuals, professional photographers, interior designers, and corporate clients worldwide. Whether you need a single canvas for your living room or a bulk wholesale order for your business, our production facilities across five countries deliver consistent, gallery-quality results every time.
60-Day Satisfaction Guarantee. Free Returns. No Risk.
Every CanvasChamp order is protected by our 60-day satisfaction guarantee. If your print arrives damaged, defective, or not as expected, we will reprint or refund it — no questions asked. We stand behind every product we make because your memories deserve nothing less than perfection. Order with complete confidence at canvaschamp.com.
Eco-Friendly Printing. Premium Materials. Built to Last.
CanvasChamp canvas prints are crafted on poly-cotton canvas stretched over eco-friendly pine frames sourced from sustainable forests. We use UV-protected latex inks that will never fade, bleed, or dull over time. Every canvas ships with solid backing to prevent sagging — built to look as stunning on your wall in 20 years as it does on day one.

Our Triple Guarantee — Price, Quality & Delivery

Lowest price. Best quality. On-time delivery.

When you order from CanvasChamp, you are protected by three guarantees. First, our 110% Price Match Guarantee — if you find a lower price online, we beat it by 10%. Second, our 60-Day Satisfaction Guarantee — if you are not happy with your product for any reason, we reprint or refund it, no questions asked. Third, our 24-Hour Production Promise — your order enters production within 24 hours of confirmation, with Express and Next-Day delivery available across the US. Over 10 million customers have trusted CanvasChamp since 2012. Visit canvaschamp.com or call +1 (800)-993-0992.

Informações de contato

Promotion box for CanvasChamp

Up to 95% Off Canvas Prints

Free shipping + lowest price guaranteed. Over 10M prints delivered.

3,8

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(3.454)

1.130 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Sent me the wrong canvases that do not…

Sent me the wrong canvases that do not even have people in the pictures I know. Have not responded to my email to get them replaced.

*reply to Canvaschamp. I have emailed and have received no response to resolve my issue.

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Kari,

We're truly sorry to hear that you received the wrong canvases, especially when the images do not even feature the people you expected. We understand how frustrating and disappointing it must be to receive completely incorrect products and then not receive a response to your email regarding a replacement.

This is certainly not the experience we want for our customers. Please email us at cs@canvaschamp.com with your order number and, if possible, photos of the canvases you received. Our customer support team will carefully review the order details and work with you toward a suitable resolution, including reviewing the replacement request.

We sincerely apologize for the incorrect canvases and the lack of communication from our team. We appreciate your patience and the opportunity to make this right.

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Was unsure how my canvases would turn…

Was unsure how my canvases would turn out since I had taken the photos with my phone. Made a small order as a trial run, and even had one canvas made in a large format (36 inch). I'm totally impressed with the quality and will definitely be ordering more.

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Chris,

Thank you so much for your wonderful review! We're thrilled to hear that you decided to give us a try and were so impressed with the quality of your canvases.

We understand the hesitation that can come with printing phone photos, especially in a large 36-inch format, so we're delighted that the results exceeded your expectations.

Your kind words truly mean a lot to our team, and we're grateful for your trust and support. We look forward to creating more beautiful canvases for you in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Product looks great and it arrived on…

Product looks great and it arrived on time

9 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Cheryl,

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with how your product turned out and that it arrived right on time.

Your kind words mean a lot to our team, and we're grateful for your support. We look forward to creating more beautiful personalized products for you in the future!

Warm Regards,
Canvas Champ

Avaliado com 1 de um total de 5 estrelas

Good Until Something Goes Wrong

I’ve been a CanvasChamp customer since 2023 and have spent over $2,500 with them. This was the first time I experienced a major production delay. My order missed its estimated delivery date and remained “In Production” with no clear completion date.

I spent nearly an hour with live chat asking basic questions about how many canvases were finished, whether a known QC issue was still holding the order, and when it would actually ship. None of those questions were answered. I was repeatedly told only that it would ship “shortly” or “ASAP,” and my requests for supervisor escalation were not fulfilled.

I ultimately had to place the order with another manufacturer to protect my deadline and requested that CanvasChamp cancel and refund the unshipped order.

The frustrating part was not just the delay. It was the complete lack of useful communication once the order fell outside the normal process.

7 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Customer,

We're truly sorry to hear about this experience, especially as a long-time Canvas Champ customer who has trusted us since 2023 and spent over $2,500 with us. We understand how disappointing it must have been for your order to remain “In Production” past the estimated delivery date without a clear completion or shipping timeline.

We also sincerely apologize for the lack of useful communication during your nearly hour-long live chat. We understand that being repeatedly told the order would ship “shortly” or “ASAP” without receiving clear answers to your questions about production status, QC concerns, or supervisor escalation only added to the frustration.

We regret that the delay and lack of communication ultimately forced you to place the order with another manufacturer to protect your deadline. We also understand your request to cancel and refund the unshipped order.

This is not the level of communication or customer service we strive to provide, particularly when an order falls outside the normal process. Your feedback is extremely valuable, and we will share these concerns with our production and customer support teams.

We sincerely apologize for the inconvenience, frustration, and time you spent trying to get clear answers. We truly appreciate your years of support and the opportunity to learn from this experience and improve.

Warm Regards,
Canvas Champ

Avaliado com 4 de um total de 5 estrelas

Great Print, just wish they had a true proofing system

The CanvasChamp metal prints are very well done but I wish they could incorporate a true and accurate proofing strategy. I ordered a 30x30 metal print and, upon receiving it, the printed image was way darker than the image I sent in. I was able to determine that the "black point" was 20% darker in the actual printed image than what I had in my digital image. It was discouraging. Hopefully they don't change their printing process too much because I've learned that I need to send an image with the output black level up 20% (a slightly bleached look) for the metal print to look "true".

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear North,

Thank you for taking the time to share such detailed feedback. We're glad to hear that you were pleased with the overall quality of our metal prints, while we sincerely apologize for the disappointment caused by the darker-than-expected result of your 30 x 30 metal print.

We understand how important accurate color and tonal reproduction are, especially when you've carefully prepared your digital image for printing. Your feedback regarding the black point and the difference between your digital file and the finished print is very valuable, particularly your suggestion for a more accurate proofing process.

We truly appreciate you sharing your experience and the adjustments you've had to make to achieve the desired result. We'll share this feedback with our production and quality teams as we continue working to improve the consistency and accuracy of our printing process.

Thank you for choosing Canvas Champ and for giving us the opportunity to learn from your experience. We hope to serve you again in the future with an even better printing experience.

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Great quality cap

Great quality cap! Not printed at all, but fully embroidered!!

10 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear William,

Thank you so much for your wonderful review! We're thrilled to hear that you love the quality of your cap and were impressed by the fully embroidered design.

We take pride in creating high-quality products with attention to detail, and your feedback means a lot to our team. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Very satisfied

I have purchased multiple canvases over several years and have never been disappointed. Easy to create, EXTREMELY good pricing, high quality products...I really cannot state enough good things about my experiences.

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Cassie,

Thank you so much for your wonderful review and for being a loyal Canvas Champ customer over the years! We're absolutely delighted to hear that you've never been disappointed with your purchases.

It's fantastic to know that you appreciate the easy creation process, extremely good pricing, and high-quality products. Your continued trust and kind words mean so much to our entire team.

Thank you for choosing Canvas Champ time and time again. We truly appreciate your support and look forward to creating many more beautiful canvases for you in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Highly recommended

The quality of the canvas and the blanket I purchased is excellent. The prices are very reasonable as well.

7 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Nathan,

Thank you so much for your wonderful review! We're delighted to hear that you’re happy with the excellent quality of both your canvas and blanket.

We’re also glad that you found our prices reasonable. Providing high-quality personalized products at great value is something we strive for, and your kind feedback truly means a lot to our team.

Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Great pictures fast delivery

12 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Frances,

Thank you so much for your wonderful review! We're thrilled to hear that you loved the picture quality and were happy with the fast delivery.

Your kind feedback means a lot to our team. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Thank you

Thank you, Canvaschamp great picture.

12 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Louis,

Thank you so much for your kind words! We're delighted to hear that you’re happy with the picture and your experience with Canvas Champ.

Your support means a lot to us, and we truly appreciate you choosing Canvas Champ. We look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Perfect gift for our friend.

The picture was transferred perfectly and it looks great.

9 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Frank,

Thank you so much for your wonderful review! We're thrilled to hear that your picture was transferred perfectly and that you're happy with how it turned out.

Your kind words mean a lot to our team, and we truly appreciate you choosing Canvas Champ. We look forward to creating more beautiful personalized products for you in the future!

Warm Regards,
Canvas Champ

Avaliado com 1 de um total de 5 estrelas

I have not received my order

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Gabriel,

We're truly sorry to hear that you have not received your order. We understand how frustrating and disappointing it can be to be waiting for your package without receiving it.

Please email us at cs@canvaschamp.com with your order number so our customer support team can check the shipment and tracking details and assist you further.

We sincerely apologize for the inconvenience and hope to have the opportunity to resolve this for you as quickly as possible.

Warm Regards,
Canvas Champ

Avaliado com 2 de um total de 5 estrelas

I am extremely disappointed with the…

I am extremely disappointed with the quality of this order.

The large wedding photo arrived blurry, noticeably pixelated, and far too dark. Fine details in the faces, dresses, and overall image are lost to the point that we simply cannot display this photo on our wall. This was supposed to be a meaningful wedding photo that we were excited to receive and hang in our home, so the result is especially disappointing.

What makes this worse is that this is a company specializing in photo wall art and framed displays, not a basic retail photo-printing counter. I expected some level of professional quality control before an image this poor was printed and shipped. Instead, it feels as though the file was simply sent to the printer, packaged, and mailed without anyone checking whether the final product was actually suitable for display. At this quality level, I honestly could have taken the image to Walmart or another ordinary photo-printing service and expected no less.

The smaller photo tiles are somewhat more usable because their size hides some of the defects, but even those show visible loss of resolution and slight pixelation when viewed closely.

I was also very disappointed with the canvas/photo tile itself. The material is much thinner and cheaper-feeling than I expected. I had assumed these products would look finished enough to hang directly on the wall, but once mounted by themselves they look awkward and unfinished. Now I will have to spend additional money buying frames just to make them look presentable.

The most frustrating part is the expectation this company creates. We waited for these prints believing we would finally have beautiful wedding photos ready to hang in our home. Instead, the main print is so dark and degraded that we do not even want to put it up.

For a business whose entire product is supposed to be turning photographs into display-quality wall art, image quality should be the absolute minimum standard. There should have been quality control, resolution checking, and some basic review of brightness and print suitability before shipping.

Very poor quality, very disappointing execution, and absolutely not what I expected from a company specializing in photo wall displays. I would not order another important photograph from them unless they significantly improve their print quality and quality-control process.

31 de agosto de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Trân,

We're truly sorry to hear how disappointed you were with the quality of your wedding photo and the overall experience. We understand how meaningful these photographs are and how upsetting it must be to receive a large print that is blurry, pixelated, and much darker than expected.

We're also sorry that the smaller photo tiles did not fully meet your expectations and that the material and finished appearance were not what you anticipated. We understand your concerns regarding image quality, brightness, resolution, and the need to purchase additional frames to achieve the look you wanted.

Your feedback regarding quality control is especially important to us. We take your concerns seriously and will share them with our production and quality teams for review.

Please email us at cs@canvaschamp.com with your order number and, if possible, photos of the received products. Our customer support team will carefully review the concerns and work with you toward a suitable resolution.

We sincerely apologize that we fell short of the quality and presentation you expected, particularly for such an important wedding photograph. We truly appreciate you bringing these concerns to our attention and hope to have the opportunity to make this right.

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

Great work and fast delivery!

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Lisa,

Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the quality of our work and the fast delivery.

Your kind feedback means a lot to our team. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 4 de um total de 5 estrelas

All in All...Satisfied.

Fast shipping. Good price. Photo quality good. Quality about as expected.
Edge Sergeing leaves some to be desired. Many stray ends, loose loops. Loop tension varies around rug. Some tight, many loose. All in all satisfied but could have been better.

10 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Jack,

Thank you so much for taking the time to share your detailed feedback. We're glad to hear that you were happy with the fast shipping, good pricing, and overall photo quality of your rug.

We sincerely apologize, however, that the edge serging did not meet your expectations. We understand how frustrating it can be to notice stray ends, loose loops, and uneven loop tension around the rug. Your feedback is very valuable, and we'll share these concerns with our production and quality teams as we continue working to improve the finishing and consistency of our products.

We're grateful that you were satisfied overall and truly appreciate your understanding. Thank you for choosing Canvas Champ, and we hope to provide you with an even better experience on your future orders.

Warm Regards,
Canvas Champ

Avaliado com 1 de um total de 5 estrelas

I purchased a Bobblehead but received a…

I purchased a Bobblehead but received a stationary one. The hair color arrived Brown but was clearly Blonde in the submitted photo. Last but not least the base is broken on the bottom

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Gary,

We're truly sorry to hear that your Bobblehead did not arrive as expected. We understand how disappointing it must be to receive a stationary Bobblehead instead of the bobbling version, especially when the hair color was clearly blonde in the submitted photo but arrived brown. We're also very sorry that the base arrived broken, adding another issue to an already frustrating experience.

This is certainly not the quality or accuracy we strive to deliver. Please email us at cs@canvaschamp.com with your order number and, if possible, photos of the Bobblehead and the damaged base. Our customer support team will carefully review the order details and work with you toward a suitable resolution.

We sincerely apologize for the incorrect customization and damage to your product. We appreciate you bringing these concerns to our attention and hope to have the opportunity to make this right.

Warm Regards,
Canvas Champ

Avaliado com 2 de um total de 5 estrelas

Sent from Overseas

Ordering was good. Simple. I had no idea this is coming from overseas. I ordered a canvas for a funeral and told on email that it would make it on time. Paid extra for priority and finally arrived 10 days later. Didn’t ship until after the funeral. Will NOT be using this company again!!!

20 de agosto de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Robert,

We're truly sorry for the disappointment and frustration you've experienced, especially given that this canvas was intended for a funeral and you were assured it would arrive in time.

We understand how upsetting it must have been to pay extra for priority shipping, only to have the order arrive 10 days later and after the funeral had already taken place. We're also sorry that the international shipping origin and timeline were not clear enough when you placed your order.

We sincerely apologize that we were unable to meet the delivery timeframe you were given during such an important and sensitive occasion. Your feedback regarding shipping timelines, communication, and priority service is very important to us, and we'll share your concerns with our shipping and operations teams.

Please email us at cs@canvaschamp.com with your order number so our customer support team can review the order and the delivery details and work with you toward a suitable resolution.

We truly regret that this experience has left you feeling that you cannot trust us for future orders. Thank you for bringing these concerns to our attention.

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

It is a good quality & transaction.

It is a good quality & transaction.
🙏

10 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Min,

Thank you so much for your kind review! We're glad to hear that you had a good experience and were happy with the quality of our products and the overall transaction.

Your feedback and support mean a lot to our team. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Avaliado com 5 de um total de 5 estrelas

thanks

thanks! just got it, looks great!

10 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Boris,

Thank you so much for your kind review! We're thrilled to hear that you just received your order and that you’re happy with how it looks.

Your satisfaction means a lot to our team. Thank you for choosing Canvas Champ, and we look forward to creating more beautiful products for you in the future!

Warm Regards,
Canvas Champ

Avaliado com 1 de um total de 5 estrelas

Made an order for a basic print on Aug…

Made an order for a basic print on Aug 27, my order still hasn't shipped as of Sept 11th and this is 3 days after contacting CS and them telling me they were going to expedite production to get my order out.

11 de setembro de 2026
Avaliação não solicitada
logotipo da CanvasChamp

Resposta da CanvasChamp

Dear Joey,

We're truly sorry to hear that your order, placed on August 27th, still had not shipped by September 11th, especially after you contacted our customer support team three days earlier and were assured that production would be expedited. We understand how frustrating it must be to wait even longer after being told that your order would be prioritized.

This is certainly not the experience we want for our customers. We sincerely apologize for the production delay and for not meeting the expectations set by our team.

Please email us at cs@canvaschamp.com with your order number so our customer support team can review the production and shipping status and assist you directly.

We truly appreciate your patience and apologize for the inconvenience and lack of timely fulfillment. We hope to have the opportunity to make this right.

Warm Regards,
Canvas Champ

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