Very poor dealership. Offered me an insulting low-ball part-ex price for my Renault car because they didn't really want it. Were only interested in profits and not doing a good deal. I decided to not... Ver mais
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Veja o que dizem as avaliações
If you want problems buy from here, worst decision i ever made buying a car from this business i spent 12k cash and i have spent nearly 3k on repairs and the car is still not right, the warranty we wa... Ver mais
Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... Ver mais
Awful experience with this 'dealer'. Anyone looking to buy a car from carcart please take a professional with you to check over. The stock may look clean and up to scratch but in my case was hiding a... Ver mais
2,4
Ruim
150 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jordan
Brilliant helpful service from Jordan , good knowledge about the cars. I will definitely go back and have already referred a friend who is also looking for a vehicle.
6 de fevereiro de 2023
Avaliação não solicitada
New car great experience will do business with them again
Good friendly staff with a great attitude towards the customer 👍
4 de fevereiro de 2023
Avaliação não solicitada
Good and friendly customer service.
4 de fevereiro de 2023
Avaliação não solicitada
Jordan made everything quick and easy
Jordan made everything quick and easy. Absolutely in love with my new car
27 de janeiro de 2023
Avaliação não solicitada
Friendly helpfully and was quick…
Friendly helpfully and was quick processing
1 de fevereiro de 2023
Avaliação não solicitada
Will was really friendly and helpful
Will was really friendly and helpful, he made the process of purchasing the vehicle via finance so easy. I would definitely recommend carcart to family and friends
30 de janeiro de 2023
Avaliação não solicitada
Will was a great help
Will was a great help, answered all questions, great service/experience
28 de janeiro de 2023
Avaliação não solicitada
Will
Will was very helpful in our new purchase.
Will use again👍🏼
28 de janeiro de 2023
Avaliação não solicitada
Lovely people would recommend
Lovely people very quick sale and easy
27 de janeiro de 2023
Avaliação não solicitada
Fantastic how the sales man handled…
Fantastic how the sales man handled everything
27 de janeiro de 2023
Avaliação não solicitada
crap
was made really relaxed had a cup of tea really welcoming easy transaction and everything went well all explained in detail would definitely recommend but when i have tried contacting them since no reply dont bother!!!!!
24 de janeiro de 2023
Avaliação não solicitada
Resposta da Carcart
Hi Michelle, thank you for your feedback. I am sorry to hear about your recent experience and disappointed this resulted in you needing to update your review.
Having checked our records, I can see you purchased your vehicle in January 2023 but unfortunately I have not been able to find any emails from you since. Likewise, I have not been able to find any recent calls or voicemails from yourself. Whilst we strive our best to pick up the phone, we hope you'll understand this isn't always possible.
In order for us to help and hopefully resolve your concern, please email us at support@carcart.co.uk. Alternatively, please call 0333 050 9911 and select option 2. Our aftersales department is available between the hours of 9am-5pm Monday to Friday. If you're unable to get through, please leave us a message and we will call you back at the earliest opportunity.
Kind regards,
Marta - Customer Service Advisor
Absolute cowboys
Absolute cowboys. Dont check the cars properly, the mechanic are appalling. I would not recommend any purchase from here unless you want problems its ran by cowboys. There workshop is run down. The mechanic I dealt with was rude and did not have a clue. BEWARE.
Save your money buy elsewhere. They will be polite when selling you car, after its all down hill. 2 cars bought both had issues that were not rectified
21 de janeiro de 2023
Avaliação não solicitada
Resposta da Carcart
Hi Sean, I am sorry to hear you had such a bad experience but we have no records of a claim being made however if you would give us a call, we can try and get this matter resolved for you but our mechanics would not have spoken to customers and would like to get to the bottom of this as we have allocated members of staff to deal with matters such as yours.
I would highly recommend this garage
I would highly recommend this garage. They made purchasing my car a breeze. They were friendly very helpful. I would recommend purchasing a vehicle from this company, five star
22 de janeiro de 2023
Avaliação não solicitada
Highly recommend!
Took me 4 days from enquiry to collecting the car and everything was smooth and professional. Will was really helpful and friendly and even took time on his day off to push the finance application through. Would highly recommend!
21 de janeiro de 2023
Avaliação não solicitada
Amazing customer service
Amazing customer service. Lovely staff members.
20 de janeiro de 2023
Avaliação não solicitada
Cascada/V40 switch
Will was helpful, friendly, professional and gave all the information I wanted in excellent communication. He was not at all pushy (which would have put me off!). I had to delay pickup by a few days but it was not a problem. He explained the whole part exchange procedure well and I didn't feel at all rushed. Pleasure....new car's good too!
20 de janeiro de 2023
Avaliação não solicitada
Jordan and team very helpful
Jordan and team very helpful. Thanks
14 de janeiro de 2023
Avaliação não solicitada
Good customer service
Good customer service and lots of information provided about the car.
7 de janeiro de 2023
Avaliação não solicitada
Great experience
Great experience. Jordan was cracking to deal with. Very simple.
7 de janeiro de 2023
Avaliação não solicitada
Exceptional service and customer care.
Exceptional service and customer care.
The car was exactly as advertised and there was no sales pressure, just attentive help and assistance.
3 de janeiro de 2023
Avaliação não solicitada
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