Car Cologne Avaliações 

182
•
O TrustScore é 2 de um total de 5

2,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Placed an order over 10 days ago, have never received the order or any updates l, have emailed several times to chase it but no response. Scam company stay away.

Avaliado com 1 de um total de 5 estrelas

I placed an order over a month ago and had to go through my bank to get a refund as they never replied. I get a notification from my bank this morning (Remember, I placed the order a month ago and sti... Ver mais

Avaliado com 1 de um total de 5 estrelas

Betreff: Öffentliche Beschwerde über Car Cologne – Bestellung nicht erhalten Ich bin mit dem Service von Car Cologne (carcologne.co.uk) äußerst unzufrieden. Seit 18 Tagen warte ich auf... Ver mais

Avaliado com 5 de um total de 5 estrelas

Extremely happy about my order. I was concerned at first because it took two weeks before I got the order or a reply but the owner explained that they’d been ill and explained they would be sorting my... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Escrito pela empresa

The U.K.'s leading luxury car freshener brand as seen in GQ, Vogue, TopGear & AutoExpress. Our oil based air fresheners are inspired by some of the most exclusive perfumes, aftershaves and ouds. Give your car a touch of luxury. Free U.K delivery - Worldwide shipping available.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

182 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(182)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

0 star.

0 star.. Absolutely horrendous company, don't waste your money.

Bought one of the diffusers, tried to charge it and it won't charge. Emailed them to get a replacement and they won't reply to my emails. Emailed multiple times and also used resolver and they haven't even bothered to reply to that either.

Buy one off AliExpress instead a fraction of the price and actually work.

So I've actually come back to edit this....
You did actually reply to my first email....It took you a long time to respond though, the response for which you asked me to try some basic fault-finding with the unit, which I tried and then replied to your email within an hour of receiving it but from then on I never received any response from yourself's, so it wouldn't have actually gone into your spam folder from this point. And also the fact that you have responded to me on here and not even actually bothered to reply to my emails is quite shocking to be honest. As stated in the previous review on here I even tried to use resolver for which you never even bothered to respond to either.

The comment you have said about the product being 5 months old.. As I stated I only used it a couple of times and the consumer rights act actually states that a product can be up to six months old and replaced/refunded if any faults occur as this would be classed as a faulty unit/manufacturing error. I've asked for a refund but you have ignored this too. I would like a full refund for this product and I can send the unit back to you too (for which you will have to pay the postage fees)

1 de novembro de 2022
Avaliação não solicitada
logotipo da Car Cologne

Resposta da Car Cologne

Hi Mark,
We apologise for not responding to your emails - having looked into this, we have located one email in our junk folder dated 2nd December advising us of the issue with your diffuser. Therefore, your email was never intentionally ignored and we have a dedicated customer service team who respond to emails on a daily basis. However unfortunately your email was not picked up due to it arriving in our junk folder - something completely out of our control. We also note that your review pertains to a product purchased in July 2022, meaning you have had no prior issues with your diffuser for the past 5 months. However, you can return this to us and we will investigate further. Our return address is:
Car Cologne Ltd
Unit 10 Saracen Way
Peterborough
PE1 5WS
Many thanks,
CC Team

Avaliado com 1 de um total de 5 estrelas

I'm dissapointed with this product

I'm dissapointed with this product. Had high hopes that the fragrance would last longer than a day, sadly it didn't. Waste of money and wouldn't buy again.

Oh and to the team you are welcome to do an analysis of my trustpilot reviews as you done with another 1 star reviewer. My reviews are genuine and I would be delighted to have left you 5 stars - had your product lived up to its claims

20 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Diffuser

Brought a diffuser because my friend recommended it to me and it certainly didn’t disappoint scent is amazing and last ages

22 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10

10/10. Such a nice smell, smells like high end fragrances, definitely recommend.

21 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can honestly give Car Cologne a 5 star…

Can honestly give Car Cologne a 5 star rating!
On the one off chance that my product was delivered damaged, I was given polite & reliable customer service.
They had resolved my situation & would definitely recommend to people in the future.
But the products are great quality for a reasonable price!
Happy customer :)

19 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Car Cologne only for my car & house!

Car Cologne only for my car & house!! The best in the game, trust no other but Car Cologne! Amazing customer service from the moment I ordered till it's delivered. Get your hands on their scented diffusers, scented cards and much more .. lovely idea to gift your loved ones too!!

26 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product. Smells amazing. If you follow the instructions properly then you wont have spillages and the item is perfect.

26 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

LITERALLY AMAZING

LITERALLY AMAZING! Best car fresheners out there! If your looking for a great freshener for your car then this is the place!

25 de março de 2022
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais