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Detalhes da empresa

  1. Serviço de Motorista
  2. Loja de Automóveis

Escrito pela empresa

At CarDoor, we’ve built a simpler, more trusted way for Canadians to sell their car without the stress, delays, or uncertainty of traditional options. We believe selling your car should be straightforward, transparent, and on your terms. That’s why we’ve designed an experience that removes the need for listings, negotiations, and the pressure to buy another vehicle. Using our proprietary pricing technology, MarketCheck™, we analyze real-time market data and dealer demand to generate a competitive, market-backed offer. This means no guesswork and no haggling, just a clear, firm offer you can trust. Our goal is to give you confidence in your decision by showing you exactly what your car is worth in today’s market. From the moment you start, we focus on making the process as easy and fast as possible. You can submit your vehicle details online and receive an offer in minutes. If you choose to move forward, we take care of everything, from paperwork to logistics, so you don’t have to spend time coordinating showings, meeting strangers, or navigating last-minute changes. We built CarDoor to put sellers first. That means creating a reliable, transparent experience where you know what to expect at every step. You’ll know your price, you’ll know your timeline, and you’ll know you’re working with a team that values clarity and follow-through. For Canadians who want to sell their car quickly and move on with confidence, CarDoor offers a better way, combining speed, simplicity, and trust into one seamless experience.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

What a smooth and easy experience. CarDoor made selling my truck completely hassle-free. From the initial offer to the final pickup, everything was professional, efficient and exactly as promised. Great communication and excellent customer service. Highly recommend!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TERRIBLE - NOT WHAT THEY SAY

I really Loved the initial experience.
However when it came to pick up day, everything was upside down.

I had given all the details, and had been clear from the beginning. I wasn’t even expecting any residual money on my car. However, when I signed the agreement it did show positive equity which means Cardoor would pay me. I was surprised and happy and even told the sales team and the sales guy was like “ yes you got extra cash”. But on the pickup day it was all other way around. I was then told that I will have to pay $1500 and not the cardoor. Which was frustrating! Because I was selling to Clutch at just -$139, no profit and no loss and I only got with Cardoor was because they promised zero negative equity and then on pickup day changed the whole story. Upon speaking with sales guy, he was not even trying to help other than apologizing. Looking at my frustration he was able to bring down the money a bit lower but I was still made to pay. I had spent 3 hrs for vehicle inspection and off from work for this and only to know that if I don’t pay the money they wouldn’t pick the car and that the process will go back to square 1. At this point I had no choice but to pay or wait again and waste time since I had REJECTED clutch offer. I AM NOT RECOMMENDING THIS COMPANY TO ANYONE.

25 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgusted with the extremely…

Absolutely disgusted with the extremely low offer on Clutch.ca purchasing my dad’s used vehicle. Tried calling them to ask if the $555 offer from Clutch.ca was a typo he put me on hold and then hung up 30 seconds in to the hold. He said he was going to transfer me to the proper department even though he was a salesperson. Absolute thrives!!! DO NOT USE Clutch.ca as they are RIP OFFS!!!

19 de maio de 2026
Avaliação não solicitada
logotipo da cardoor.ca

Resposta da cardoor.ca

We’re sorry to hear about your experience. To clarify, CarDoor is not affiliated with Clutch.ca in any way. We understand how frustrating it can be to receive an offer that feels far below expectations, especially when trying to get answers from customer service.

At CarDoor, we believe in transparent communication and respectful customer support throughout the vehicle appraisal and selling process.

Avaliado com 1 de um total de 5 estrelas

Title: Buyer Beware – Poor Post-Sale Support

Title: Buyer Beware – Poor Post-Sale Support

I purchased a 2022 Subaru WRX from this dealership in September 2025 with a valid MTO safety certificate. Five months later, my mechanic found safety issues that should have been addressed during the certification.

When I contacted the dealership, they refused to assist, claiming anything after the 36-day certification window is my responsibility. There was no goodwill offered, and their customer service was extremely disappointing given the safety concerns.

If you are considering buying from this dealership or run into similar issues, I strongly recommend contacting OMVIC (Ontario Motor Vehicle Industry Council). Based on my experience, this dealership does not take customer concerns seriously and I caution other buyers to be careful.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da cardoor.ca

Resposta da cardoor.ca

Thank you for sharing your feedback.

Our records indicate the vehicle was purchased in September 2025 and your review was submitted on February 10, 2026, well beyond the 36-day validity period associated with the safety certification process in Ontario.

At the time of sale, the vehicle was sold with a valid Ontario safety standards certificate in accordance with applicable provincial requirements. As with any pre-owned vehicle, ongoing maintenance, wear, and repairs that arise after delivery are the responsibility of the owner.

Please note that CarDoor discontinued retail vehicle sales effective January 1, 2026.

We appreciate you taking the time to provide your comments.

Avaliado com 1 de um total de 5 estrelas

Daughter of the car owner

I am submitting this review as a caution for Carfax users and other potential buyers. My 71-year-old mother purchased and is currently financing a 2019 Ford EcoSport from CarDoor in August. Within three days, the battery failed. Weeks later, the valve cover gasket required replacement (we paid $250 in labour). Now, only five months after purchase, the throttle pedal — a safety-critical component — has failed, making her afraid to drive the vehicle.

CarDoor has refused any assistance or good-faith resolution, repeatedly citing the 36-day safety certification window and stating that all repairs are the owner’s responsibility. A car sold as “certified” should not experience three major failures in a matter of months, especially when sold to a senior customer.

I am sharing this experience to encourage Carfax to review their policies and consider monitoring dealerships that repeatedly sell vehicles that fail shortly after purchase, particularly when certification is advertised.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da cardoor.ca

Resposta da cardoor.ca

Thank you for sharing your comments.

Our records indicate the vehicle was purchased in August 2025 and was sold with a valid Ontario safety standards certificate in accordance with provincial requirements at the time of delivery.

As with any pre-owned vehicle, components can experience wear or require maintenance over time following purchase and ownership. Repairs and maintenance arising after delivery are the responsibility of the vehicle owner, including matters outside the applicable certification period.

We would also like to clarify that CARFAX is an independent third-party company and is not affiliated with or responsible for dealership operations, vehicle servicing, warranty coverage, or post-sale repair decisions.

CarDoor discontinued retail vehicle sales effective January 1, 2026.

We appreciate you taking the time to provide your feedback.

Avaliado com 1 de um total de 5 estrelas

No Guarantees

Decided to go with CarDoor because they have great reviews and a satisfaction guarantee on delivery. There is no BMW dealer where I'm located and I wanted a newer one to replace my X5. Ryad and Paul were great. Quick and easy delivery. Beautiful car, they did a decent job detailing it. Unfortunately, a few days after getting it the check engine light came on.

I do not want to deal with repairs and shops on the first week so I asked to exchange it. They will not honor their guarantee.

I would highly recommend checking the odometer and taking a picture when your receive the car if you do buy from them as there was about 600 km more on the car then what is on the sales paperwork.

Stay away. They do not honor their guarantee.

As per their reply, they say there are variances on what mileage the car will have upon delivery but that mileage was the basis for denying their guarantee. Terrible. Do not use these guys.

I'll add that it did end up being the valve cover that was causing the check engine light and it was on the Carfax that it was a known issue to cardoor. Cardoor cleared the code and sent it my way. $2000 engine repair out of my pocket first week and 200km in.

1 de junho de 2025
Avaliação não solicitada
logotipo da cardoor.ca

Resposta da cardoor.ca

Thank you for taking the time to share your feedback.

We are pleased to hear that you had a positive experience with Ryad and Paul and that the delivery process was smooth overall.

As with any pre-owned vehicle, concerns arising after delivery are addressed in accordance with the applicable purchase terms and policies.

Regarding the odometer reading, mileage can increase between the time of listing, paperwork preparation, transportation, detailing, testing, and final delivery. OMVIC disclosure guidelines also recognize that mileage differences within prescribed thresholds may occur, and the variance referenced in your review falls within those guidelines.

CarDoor discontinued retail vehicle sales effective January 1, 2026.

We appreciate your comments and wish you the best with your vehicle.

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