I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Ver mais
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Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Ver mais
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Ver mais
Katie was excellent. She was extremely helpful and patient and answered all my queries quickly and perfectly. Thank you so much Katie. Kindest Regards Angelo Vella The Best Connection Souithampton... Ver mais
Detalhes da empresa
Escrito pela empresa
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Informações de contato
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Reino Unido
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Alisha Hewlett-Byrd
Spoke to Alisha hewlett-Byrd today as I needed some update info on the dbs check, normally when you call up a company you get passed around like a yo yo and no one cares, but Alisha was fantastic!! She was really patient and extra helpful which is exactly the kind of service that you need when you call up a company, I couldn’t have been happier with how she was, great girl and an asset to the company!!!! She gave me all the help I needed and sounded like she actually cared !! Thanks Alisha xx kind rages Chris Bates

Resposta da Care Check Ltd
Charlotte Dickinson answered my…
Charlotte Dickinson answered my questions regarding my DBS application having been told by my future employer that I had failed the DBS ID check. I was very anxious and she explained the steps and that it had been received and was being processed. Thank you for the reassurance. Very professional.

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DBS support
I spoke to Charlotte Dickens about a query i had over a candidates DBS progress and she made it super simple to understand and was lovely to talk to on the phone and clarified everything i needed to know.

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Very helpful customer service
Very good customer service from Charlotte

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Boost sports camps - Sarah
Work with Sarah from care check for enhanced DBS checks and she always provides a fast and reliable service. Highly recommended

Resposta da Care Check Ltd
Katie was very helpful when I asked…
Katie was very helpful when I asked questions regarding Enhanced DBS

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Great prompt service
Fabulous, prompt & friendly service from Sarah today.
All experiences with Care Check are handled professionally & effeciently.

Resposta da Care Check Ltd
Care Check always delivers amazing…
Care Check always delivers amazing support. Today Alisha help was top notched.

Resposta da Care Check Ltd
Thank you Sarah for all your help!
Thank you Sarah for all your help! Brilliant customer service!

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I have always experienced excellent…
I have always experienced excellent support whenever I speak to someone at Care Check. Any issues I have are always resolved promptly and efficiently.
A special thank you to Alisha Hewlett-Byrd for your support today. Your professionalism, kindness, and willingness to help are greatly appreciated.

Resposta da Care Check Ltd
Fabulous customer service...
We're a new business and decided to use Care check to complete the DBS's we require. I'm so pleased with the interaction we've received already. Charlotte has been super helpful to me, very quick at responding and sorting what we needed. Nothing seemed like too much trouble.

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Unable to log in - brilliant customer service
I was having problems logging in, called Carecheck support and was assisted by Charlotte. She was very patient and talked me through the whole thing, and got me back in my account
Customer services as it should be - well done!

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Charlotte was so helpful
Charlotte was so helpful, friendly, explained everything really well and was prompt with information and email correspondence.

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The staff was exceptionally helpful and…
The staff was exceptionally helpful and supportive and professional. thank you for everything you all do,

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Log on problem
Call answered quickly by Alisha and dealt with professionally

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Professional and Helpful Support from Sarah & Lily
Both Sarah and Lily were extremely helpful with my DBS checks. As I was unfamiliar with the process, they patiently clarified the points I was unsure about and explained everything in a clear and straightforward manner. They were articulate, professional and very easy to speak with, making the whole process quick and stress-free. Excellent service throughout.

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Care Check Demo
Demo started on schedule and I had a problem with my mike so Sarah helped me to resolve the issue. Sarah explained how to use the Dashboard in a very systematic way which I found easy to understand. As soon as the demo was over, I was able to register my organisation and send an invite to my team members with a few minutes. Good job!

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Great example of customer service
Charlotte provided me a delightful customer service experience, solving my issue in an amicable yet efficient manner. 10/10!

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Fantastic team
Rebecca Montandon helped us with all of our queries. Nothing was too much trouble and she was very prompt in her help and support.

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