I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Ver mais
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Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Ver mais
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Ver mais
Katie was excellent. She was extremely helpful and patient and answered all my queries quickly and perfectly. Thank you so much Katie. Kindest Regards Angelo Vella The Best Connection Souithampton... Ver mais
Detalhes da empresa
Escrito pela empresa
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Informações de contato
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Reino Unido
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Had a problem with my account and…
Had a problem with my account and Charlotte was really helpful resolving the problem.

Resposta da Care Check Ltd
As we didn't use our account for a…
As we didn't use our account for a couple of years our account was made inactive, one phone call and Charlotte re-activated our account and i was in within a couple of minutes. great service!

Resposta da Care Check Ltd
Quick
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks

Resposta da Care Check Ltd
Quick Service
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks

Resposta da Care Check Ltd
Exemplary Service!
Care Check dealt with my enquiry immediately- they answered the phone within a few rings - a rare treat these days and within 2 minutes emailed me what I needed
Exemplary Service!

Resposta da Care Check Ltd
Excellent customer relations
The caller has a very good sence of humour, with clear speech.
Alisha spoke with calmness and good guidance to ensure the conversation went productively.
Excellent customer relations and very friendly.

Resposta da Care Check Ltd
Charlotte was very helpful and patient
Charlotte was very helpful and patient. Her customer service was spot on.

Resposta da Care Check Ltd
I appreciated the prompt reply and…
I appreciated the prompt reply and patience they showed in solving my issues.

Resposta da Care Check Ltd
Great
Very quick responses, and very helpful, thank you Sarah:)

Resposta da Care Check Ltd
Alisha was very Helpful and patient
Alisha was very Helpful and patient. Brilliant service.

Resposta da Care Check Ltd
Very helpful and efficient when I…
Very helpful and efficient when I needed assistance

Resposta da Care Check Ltd
Charlotte provided outstanding support…
Charlotte provided outstanding support in helping me change my account setup, making it much more efficient and better suited to the way I work. She was professional, knowledgeable, and incredibly polite throughout the entire process, taking the time to ensure everything was set up correctly. Her excellent customer service made the experience smooth and stress-free. I couldn't be happier with the support I received.

Resposta da Care Check Ltd
Exceptional Customer Service – A True Game Changer
Charlotte was truly a game changer in my situation. She showed genuine empathy, understanding, and exceptional customer care. My DBS had been delayed for over three months, but thanks to her dedication and support, the issue was resolved and my DBS was issued within 24 hours.
Excellent customer service, outstanding problem-solving, and a real commitment to helping customers. Thank you, Charlotte!

Resposta da Care Check Ltd
I received prompt and professional…
I received prompt and professional support from Alisha Hewlett-Byrd.
Fantastic service with polite and friendly staff.

Resposta da Care Check Ltd
Lady was attentive and extremely helpful
Lady was attentive and extremely helpful

Resposta da Care Check Ltd
Thank you for your help today
I called Care check today and a lady helped me resolve the issue I was having, very patiently.

Resposta da Care Check Ltd
Care Check - After demo review
I booked online for a demo on how to use the website for enhanced dbs. The team were very helpful in ensuring I received the link for the demo. During the demo, Sarah R was very nice and informative. I was really able to grasp the concept and everything about how the website works. I was also able to ask questions on anything I was unsure about. Overall, I would recommend any organisation to sign up with Care Check Ltd for Dbs or even to just do the demo to see if it is for them.

Resposta da Care Check Ltd
Amazing service with promt action
As a provider requiring Care Check service, we had only used the service once, but now required a number of checks to be undertaken. We had a few technical issues around logins and access, due to the administrator being off work. I called for assistance, an immediate answer and spoke with an advisor called Charlotte D. She was welcoming, professional and most importantly, very understanding . She was not only able to resolve the issue but assist me in enhancing the process by adding some more users. Could not recommend Care Check enough for this type of service and thank you Charlotte for being so helpful and supporting us in utilising this service to its full efect.

Resposta da Care Check Ltd
Consistent helpful and responsive service
I have just received bespoke training from Sarah Ruck at Care Check, she was very patient, explained everything clearly and tailored the training specifically to my needs and queries. Spot on service, thank you.
In general, I have been very impressed with all my dealings with Care Check, when you phone, every staff member is helpful and takes ownership of the query.

Resposta da Care Check Ltd
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