Care Check Ltd Avaliações 

5.718
•
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Ver mais

Avaliado com 5 de um total de 5 estrelas

Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Katie was excellent. She was extremely helpful and patient and answered all my queries quickly and perfectly. Thank you so much Katie. Kindest Regards Angelo Vella The Best Connection Souithampton... Ver mais

Detalhes da empresa

  1. Agência de licenciamento
  2. também em
  3. Consultor de Empregos
  4. Consultoria em negócios e TI

Escrito pela empresa

Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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5,0

Todas as avaliações

(5.718)

695 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you

Charlotte was so helpful and resolved my issue over the phone. This organisation is so easy to deal with and have a true customer centric approach.

15 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

We really value your feedback Farah. Thank you for your 5-star review—it means a lot to everyone at Care Check.

Avaliado com 5 de um total de 5 estrelas

I don't normally do reviews

I don't normally do reviews, but the service from Care Check was excellent. I struggled to understand some of the process and Charlotte helped me through it and followed it up with an email to me. Great service

14 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your wonderful feedback. We're so pleased we could provide the service you were looking for, and we truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

The Care Check team is amazing!

The Care Check team is amazing and recently Sarah resolved and issue very quickly.
We have been using Care check's services for more than two years for 14 of our Care Homes. Their Services are excellent and also they have competitive prices.

14 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Sarah has been great

Sarah has been great, starting off with a helpful demonstration of the process. The whole process has been relatively straight forward, from a administrative perspective and stress free from those completing the DBS check form.

13 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your wonderful feedback. We're so pleased we could provide the service you were looking for, and we truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Helpful staff, streamlined processes

The staff are care check are really supportive and helpful. Starting a business and on-boarding staff can be complicated and time consuming. The service that care check offers makes that process slightly easier, the dashboard makes everything streamlined and it’s easy to see which stage you’re at in the process.

I’d especially like to thank Jessica from Care Check who has been extra helpful - Thank You!

10 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your lovely review Kelly. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

If I could give more than 5* I would!

I needed an account set up for my new role so that I could check DBS applications for my team, and the team at Care Check organised this very quickly for me. I had then noticed a typo in my name (unusual spelling) and Sarah sorted this so promptly.

The site is so easy to use and very user friendly and I would recommend to everyone.
If I could give more than 5 stars I would!

10 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.

Avaliado com 5 de um total de 5 estrelas

Struggling with my login details

Struggling with my login details. Nothing working. Account got frozen. Quick call to Care Check and the problem was immediately resolved with efficiency by Alisha.
Thank you for preventing me in getting further stressed by this issue.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Spoke to Charlotte about what was a relatively simple query that I was struggling with. She was patient, understanding, helpful and knowledgeable. Excellent service.

10 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your wonderful feedback. We're so pleased we could provide the service you were looking for, and we truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Spot on !

The experience so far during the process of my DBS check has been spot on.... in particular regular updates provided as and when required.. Sarah R thank you so much

10 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.

Avaliado com 5 de um total de 5 estrelas

Customer service

Helpful. Great customer service.
Staff members are kind and responsive.
Thank you.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your kind words and 5-star rating. It's wonderful to know you were happy with our service. We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Called up their customer service for administration assistance and processing some DBS applications and Sarah R helped through the whole process.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for leaving us a 5-star review! Hearing that you had a positive experience means a great deal to our team.

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

I will always use Care Check, I can always speak to someone on the telephone and they are always fantastic. Today I spoke with Sarah who was utterly brilliant in helping me resolve my query. I highly recommend them. Thanks again Sarah!

8 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your fantastic review. We strive to provide the best possible service, so it's great to know we've achieved that for you.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

A big thank you to Chloe E who helped me login and was happy to stay on the call with me to go through the DBS application. We got it all completed and submitted within an hour. Chloe was very patient and knowledgeable, thank you very much.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service experience…

Fantastic customer service experience with Elisha. My company is relatively new to the Care Check platform. I encountered some technical issues(100% operator error) which i required assistance with. I contacted customer support, Elisha took my call and walked me through the issue, stayed on the call until the issue was fully resolved. Elisha was ultra-patient and really good to deal with.

7 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

We appreciate your wonderful feedback and are delighted to hear everything went so well. Thank you for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

Kind, professional and fast!

Alisha was professional, kind, a good listener and fast to solve our issue. What more does anyone want from customer service? Thank you. A warm human being that understands quickly what you are trying to do as a customer. THANK YOU Alisha and Carecheck.

7 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for sharing your experience with us. We really appreciate your kind words and hope to be of assistance again in the future.

Avaliado com 5 de um total de 5 estrelas

I really rate this company

I really rate this company. They make the whole process so easy for doing DBS checks on future employees. Their support process is also great - always an actual person available to speak to and they get things resolved immediately. Definitely highly recommend CareCheck

6 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your kind comments and recommendation. Customer satisfaction is our priority, so your feedback means a great deal.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. We have some login issue and the staff Charlotte gave us many helps

23 de junho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.

Avaliado com 5 de um total de 5 estrelas

Great after care support A*

Great after care support when trying to refresh our Charities DBS checks.
Online guides and info tips were really helpful but then when we needed additional support Sarah was quick to respond and help us with our questions and get us back on track. cant fault the service.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for your support and for taking the time to leave us a review. We're thrilled you were happy with the service you received.

Avaliado com 5 de um total de 5 estrelas

Great customer service

I called Chloe Emptage regarding a DBS query, she listened, and we were able to resolve an issue that had been to and fro for a while within a quick chat. This was followed up immediately with confirmation and a partial refund. Great.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Care Check Ltd

Thank you for such a positive review! It means a lot to know that you were pleased with the service we provided.

Avaliado com 5 de um total de 5 estrelas

Great demonstration system looks user…

Great demonstration system looks user friendly.

6 de julho de 2026
Avaliação não solicitada
logotipo da Care Check Ltd

Resposta da Care Check Ltd

We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.

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