I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Ver mais
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Veja o que dizem as avaliações
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Ver mais
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Ver mais
Katie was excellent. She was extremely helpful and patient and answered all my queries quickly and perfectly. Thank you so much Katie. Kindest Regards Angelo Vella The Best Connection Souithampton... Ver mais
Detalhes da empresa
Escrito pela empresa
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Informações de contato
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Reino Unido
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Thank you
Charlotte was so helpful and resolved my issue over the phone. This organisation is so easy to deal with and have a true customer centric approach.

Resposta da Care Check Ltd
I don't normally do reviews
I don't normally do reviews, but the service from Care Check was excellent. I struggled to understand some of the process and Charlotte helped me through it and followed it up with an email to me. Great service

Resposta da Care Check Ltd
The Care Check team is amazing!
The Care Check team is amazing and recently Sarah resolved and issue very quickly.
We have been using Care check's services for more than two years for 14 of our Care Homes. Their Services are excellent and also they have competitive prices.

Resposta da Care Check Ltd
Sarah has been great
Sarah has been great, starting off with a helpful demonstration of the process. The whole process has been relatively straight forward, from a administrative perspective and stress free from those completing the DBS check form.

Resposta da Care Check Ltd
Helpful staff, streamlined processes
The staff are care check are really supportive and helpful. Starting a business and on-boarding staff can be complicated and time consuming. The service that care check offers makes that process slightly easier, the dashboard makes everything streamlined and it’s easy to see which stage you’re at in the process.
I’d especially like to thank Jessica from Care Check who has been extra helpful - Thank You!

Resposta da Care Check Ltd
If I could give more than 5* I would!
I needed an account set up for my new role so that I could check DBS applications for my team, and the team at Care Check organised this very quickly for me. I had then noticed a typo in my name (unusual spelling) and Sarah sorted this so promptly.
The site is so easy to use and very user friendly and I would recommend to everyone.
If I could give more than 5 stars I would!

Resposta da Care Check Ltd
Struggling with my login details
Struggling with my login details. Nothing working. Account got frozen. Quick call to Care Check and the problem was immediately resolved with efficiency by Alisha.
Thank you for preventing me in getting further stressed by this issue.

Resposta da Care Check Ltd
Excellent customer service
Spoke to Charlotte about what was a relatively simple query that I was struggling with. She was patient, understanding, helpful and knowledgeable. Excellent service.

Resposta da Care Check Ltd
Spot on !
The experience so far during the process of my DBS check has been spot on.... in particular regular updates provided as and when required.. Sarah R thank you so much

Resposta da Care Check Ltd
Customer service
Helpful. Great customer service.
Staff members are kind and responsive.
Thank you.

Resposta da Care Check Ltd
Excellent Customer Service
Called up their customer service for administration assistance and processing some DBS applications and Sarah R helped through the whole process.

Resposta da Care Check Ltd
Outstanding customer service
I will always use Care Check, I can always speak to someone on the telephone and they are always fantastic. Today I spoke with Sarah who was utterly brilliant in helping me resolve my query. I highly recommend them. Thanks again Sarah!

Resposta da Care Check Ltd
Excellent Service
A big thank you to Chloe E who helped me login and was happy to stay on the call with me to go through the DBS application. We got it all completed and submitted within an hour. Chloe was very patient and knowledgeable, thank you very much.

Resposta da Care Check Ltd
Fantastic customer service experience…
Fantastic customer service experience with Elisha. My company is relatively new to the Care Check platform. I encountered some technical issues(100% operator error) which i required assistance with. I contacted customer support, Elisha took my call and walked me through the issue, stayed on the call until the issue was fully resolved. Elisha was ultra-patient and really good to deal with.

Resposta da Care Check Ltd
Kind, professional and fast!
Alisha was professional, kind, a good listener and fast to solve our issue. What more does anyone want from customer service? Thank you. A warm human being that understands quickly what you are trying to do as a customer. THANK YOU Alisha and Carecheck.

Resposta da Care Check Ltd
I really rate this company
I really rate this company. They make the whole process so easy for doing DBS checks on future employees. Their support process is also great - always an actual person available to speak to and they get things resolved immediately. Definitely highly recommend CareCheck

Resposta da Care Check Ltd
Very helpful
Very helpful. We have some login issue and the staff Charlotte gave us many helps

Resposta da Care Check Ltd
Great after care support A*
Great after care support when trying to refresh our Charities DBS checks.
Online guides and info tips were really helpful but then when we needed additional support Sarah was quick to respond and help us with our questions and get us back on track. cant fault the service.

Resposta da Care Check Ltd
Great customer service
I called Chloe Emptage regarding a DBS query, she listened, and we were able to resolve an issue that had been to and fro for a while within a quick chat. This was followed up immediately with confirmation and a partial refund. Great.

Resposta da Care Check Ltd
Great demonstration system looks user…
Great demonstration system looks user friendly.

Resposta da Care Check Ltd
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